Phuket Hotels with Airport pickup service

Lovely stay here, room was spacious and clean. We were only there two nights and the room was cleaned when we were out which was great. Pool is big and really peaceful with lots of sun beds and a jacuzzi, great after a hot day in old town! Owner in reception is helpful and very friendly. Unfortunately the bar there was closed as a tree had fallen on it in the wind so they are renovating that, but that was no issue as the hotels location is directly over the road from the beach and there are so many bars and restaurants nearby! We had a perfect stay, would definitely recommend!

Great location n Nice pool! We feel wowed at the moment opened the door. But when I unpacked my luggage, I realised the super thick dust on the clothes hanger and where clothes are hung, also there are spider webs right above the washbasin in the bathroom. I ask the cleaner to come in help to clean as I open my room door n just saw the cleaner. At first, she felt why I asked her , and I repeated “ please come in, I need ur help to clean clean, let me show you “ she had no choice and came in my room, I pointed the 2 places to her to clean, she apologised right away “ sawadika” n cleaned.

Good hotel with ample amenities and sumptuous breakfast. The hotel has 9 buildings and 3 pools. Location wise it is good as well since the Airport smart bus stops at a walking distance from the hotel. Go for it!

Pros: Staff are friendly and efficient. Breakfast was fresh and delicious. Room was clean. View was nice. About 10-15 minutes walk to the beach. Vendors are nearby and along the walk to get to the beach. Tours can be booked in hotel lobby or next door. A quality spa is next door, so it was 650Baht for 1 hour full body aromatherapy oil massage. There are street massages nearby for 200Baht if you want simple and cheaper. No noise heard from within the room. Rooftop pool area is beautiful. Fitness room is simple Cons: The beds looks comfy but it's hard. They went for extra extra extra Firm! A mattress topper was brought in and it was helpful. The building is very close to other hotels so you can see into other rooms and they can see into yours. Just make sure to close your blinds. Busy area so the roads gets traffic. Just plan ahead for it if you have to take a car somewhere.

Prior to arriving at this hotel, we had stayed at some nice hotels in Vietnam & Cambodia, which in our view we’re getting better as our trip progressed. That wasn’t the case with the Beachfront hotel. First impressions were ok but we arrived late in the evening, and the receptionist must have been in a rush, as she rhymed off a lot of information in a matter of seconds. Our room, to be fair, wasn’t bad until we looked around. The first thing we noticed, was the toilet seat. It was a small size seat put on a large bowl!! We opted for the sea view room, but it wasn’t until the morning when we looked out the window, that we overlooked a field full of ****s and old tin buildings. Technically, we could see the sea, but really! We had to strain our neck to see it! Then came the beach! What beach? An area at the bottom of the hotel that is covered in sand and has sun beds. They have a bar there, so that saved the day, or did it? We quickly noticed that between the hours of 15:00 - 17:00 & 19:00 - 21:00 were happy hours, where they advertise 2 drinks for the price of 1. That made things better, until we noticed that all drinks on happy hour were nearly double the price. So, a bottle of Chang beer was normally 130 baht, but on happy hour, the same bottle was 250 baht!!!! Rip-off! If you happened to be one of the lucky ones to get the hotel transport to a beach area, some 15 minutes away, you’ve done well. The vehicle can only sit 8 persons, which means, most of the hotel wishing to go to the beach area, needs to order their own transport. Give credit where credits due, the breakfast and food in general is good. Staff in the restaurants are polite and helpful, but less can be said for the reception area. I found them slightly abrupt, ignorant and no patience. If you’re staying here for one or two nights, it’s ok, but anything more, I wouldn’t bother. The one thing that did come out of our trip here, was the menu. As much as the food is good, it was same old, same old, so we went out one night for something different. This lead us to a restaurant called Zen Eat, only about a 5 minute drive in a taxi, which should cost about 200 baht. A fabulous French fusion restaurant that was just amazing. You really have to try.

we family have such a wonderful experience at the Metadee Concept. We used to visit the Metadee resort and villas a lot. After they built this new hotel behind of villas. It is more convenient to enjoy both sides. The staff were incredibly friendly and attentive, ensure every details of our stay was perfect. Especially the newly open restaurant called Moon Terrace nestled in a charming corner of the hotel, offers an enchanting dining experience that is perfect foe a romantic night.

The reception is basic and run down. Initial thought embrace the jungle theme. The trek to our room was long with many steps, not the picturesque route imagined. We went through a very large run down wooden area, maybe a closed cafe. Initially the room looked perfect from the outside. When they opened the door the smell hit us, like a smoke den. So strong you could taste it. Honestly never been in a room anywhere with such a stench. Requested a move which happened promptly, not a problem. When we got to the next room the outside ashtray had been hidden under the table and the room sprayed with eucalyptus to mask the smoke. We requested to move hotels. Our agent couldn’t get us a move for two days which we agreed to. Hotel refunded agent no problem. The rooms have very dark furniture and are very dark. First night in the room I was bitten everywhere. Spent a month in Thailand and not a single bite. This was ridiculous When we met the agent in reception she commented on how many bites I had, yes from last night. The room was sprayed later that day. All our luggage ( waiting to move hotels) was moved. One bag shoved in a cupboard we didn’t know existed leading us to believe we had lost a bag. The whole experience was a nightmare. Breakfast was ok. Limited selection, cold fried eggs Coffee very good. We were shocked that this was the “rock” restaurant in the night. Thank goodness they didn’t respond to our two booking request months earlier for my hubby’s birthday, It really doesn’t deserve the hype. If you are disabled, have problems walking or children this isn’t the resort for you. Our first room had large pebbles on the floor all around the bath in the middle of the room. Not enough room to walk around them. The second room had a large shelf at the side of the bed, why? You needed to get in and out of the bed half way up to avoid knocking yourself. They did offer free evening meal at a local restaurant that they own. Food and service very good, only plus. We had come from a 5* hotel and this was supposed to be a 4.5* something very wrong with the rating system. Would never return. Hotel we moved to, same rating, fabulous! Booking again.

Location is great! Just ten mins to Jungceylon shopping centre and Central Shopping centre. It’s also a 5 mins walk to the beach area. The breakfast buffet serves great variety of western and local street food cart as well as 1 choice of eggs your way. We got the pool view room and it was big. Night music generally stops around 11pm and it was so quiet throughout the night. The staff are all very friendly and helpful especially Alan and Joker who checked us in. Overall great stay and majority is due to the staff!! Well done and keep it up!

My first time on Tripadvisor to share some disappointments about the level of services I received upon check-in at this so called ”5-star” hotel. - I am Thai but live abroad. I came home to Phuket to visit my friends and family and chose to stay here to get a holiday feeling while in my home place. - I drove to the resort myself, and came in right past the security box but no one came out to help guide me to where to park or tell me about the lobby location as the lobby is not in an obvious place. - There's a sign pointing to the lobby but the road is very steep and not an easy drive up - I drove right up to the lobby, jumped off the car and came inside the lobby (still with no human contact up until this point) - At the reception, there were two staff there, with no smiles on their face looking busy counting the money. My friend had to say hi to get their attention. - The check-in process was fast and easy but we were disappointed as there were no cold towels nor welcome drinks provided. (I thought this was something to be expected at a 5-star hotel). - The check-in was done within 2 minutes, and we were provided with a room key card but no other information was provided i.e. breakfast time & location and facilities around the hotel. We had to ask for this information as we walk to our room. - There were 4 bottles of water in the room but they were left out of the fridge so none of them are cold and ready to drink. In the 30+degree heat, cold water is something very common in hotel rooms in my opinion and experience staying in hotels in Thailand. - The bed is big but the mattress is very hard and not comfortable. - We're in the room for the past 40 minutes and the air conditioning does not feel anywhere near cool when it was set at 18 degrees. Overall we are very disappointed with the check-in and services at the lobby as both myself and my friend did not feel welcome. The room is another disappointment, no cold water in the room, a hard mattress, the pillows feel cheap and the air conditioning does not get cool. None of our experiences so far feel like any other 5-star hotel we have stayed in before. I would definitely not return here again in the future or not recommend this place to anyone.

1. **Location**: - Many guests appreciate the hotel's prime location near the beach and local attractions, making it convenient for both relaxation and exploration. 2. **Facilities**: - The hotel often receives praise for its well-maintained facilities, including multiple swimming pools, a spa, and fitness center. 3. **Service**: - Reviewers frequently highlight the attentive and friendly staff, noting their willingness to assist and provide excellent service. 4. **Dining Options**: - The variety of restaurants on-site is often commended, with guests enjoying both local Thai cuisine and international dishes. 5. **Room Quality**: - Many reviews mention spacious and comfortable rooms, often with stunning views of the ocean or gardens. Overall, the Phuket Marriott Hotel tends to receive favorable reviews, with guests appreciating its combination of luxury, comfort, and excellent service. However, some minor issues are noted that potential visitors might want to consider.