311 Patak Rd, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
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Thavorn Palm Beach Resort Phuket Guest Reviews
4/5
Very Good
429 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.8
Service3.9
Cleanliness4.1
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All reviews(429)
Positive reviews(377)
Reviews with photos/video(203)
Great swimming pool(101)
Has facilities for children(79)
Close to beach(66)
Perfect for kids(64)
Delicious breakfast(64)
Too noisy(38)
Loved the beach(33)
Negative reviews(52)
Reinsch
Deluxe Terrace Garden Access
Stayed in Dec 2024
Solo travelers
8 review
3.2/5
Posted on Dec 17, 2024
Room service was too late, no clean towels. Reception workers do not understand privacy.
Tan
Deluxe Terrace
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Oct 29, 2024
We booked standard room is walk far away, location is not so convenient but my son love the petting zoo so much.
Nikita1988
Deluxe Terrace Garden Access
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Excellent location. The staff is very friendly. Room cleaning is of high quality. The rooms are spacious. A very good hotel just a step away from Karon beach. A good option for families with children (there is a mini zoo, water slides, swimming pools).
Guest User
Deluxe Terrace
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Good service, good location. Well maintained facilities and environment. The pool side bar food and drink is so affordable. My family love it so much! It's also so close to Karen beach.
Guest User
Lagoon Pool Access Deluxe Terrace
Stayed in Aug 2024
Family
9 review
3.7/5
Posted on Aug 13, 2024
Early about 2 weeks before started off the trip, I have left message to trip.com about addition extra bed arrangement and trip replied this is already sent on behalf. However ,when the day approached at check in counter , hotel said they never received any message .. staff is efficient , she quickly acknowledged housekeeping to arrange 👍🏼。 Welcome Drink is provided🙂 Pool access room is located far at the end of the building, not close to either restaurant or lobby. Room is not too spacious, the worse is the flow of water in shower is too weak and the hot water can not adjusted!
Daily buffet breakfast is arranged but everyday needed to queue up and always full of guests. The access pool is nice, a pool bar is served. There are 2 others pools in hotel which are also nice . Beach is right a cross the road.
During check out time at noon, check out and check in is a Mess , as both are at the same time, management should arrange check out in one counter and check in at the other counter, to be Not to delay the journeys of the guests.
Guest User
Family Fun Deluxe Terrace
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 9, 2024
the room is big enough for 3 kids family. The pools are good. Better for the slides to open earlier maybe at 10. Have to wait for the slide after breakfast. the straight slide make the back pain.
Henry Heah 连重达
Family Fun Deluxe Terrace
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Good hotel, well maintained, good breakfast, natural and tropical
Guest User
Deluxe Terrace
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
We had a brilliant time at The Thavorn Palm Beach. Had a great welcome and hotel upgraded us to a beautiful room, new section, overlooking Beach Bar Pool. Room was super clean, fab beds, lovely well appointed bathroom and balcony to sit out overlooking beach and pool.
Pools were great, location superb as we enjoyed walking into Karon at night. Hotel located away from noise of main centre. Breakfast had good choice and we LOVED the petting zoo!
Billy Brennan
Deluxe Terrace Pool View
Stayed in Jul 2024
Family
6 review
4.5/5
Great
Posted on Jul 18, 2024
Lovely Stay at the Thavorn Palm. 2 min walk away from Karon beach and 5 mins on Tuk Tuk/taxi to Kata town. Breakfast very nice with a wide range. Really good selection of pools as our almost 3 year old loved the animal feeding area (10-11am and 4-5pm times) she wanted to go twice a day. Playroom was useful on the Rainy days as the animals won’t be fed if the weather is bad.
Guest User
Deluxe Terrace
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 6, 2024
Friendly, well trained and welcomed staff.
Breakfast is rich, various and suits to everyone.
Big and quite crowded hotel but staff is doing their best to satisfy all guests.
Sandy beach is just in front of hotel, though you have to cross the road but anyway it is not a big issue, sea is so perfect and you may enjoy swimming in the sea if you like.
The hotel area is very beautiful, looks like a big garden. Few swimming pools are there to enjoy your time by swimming, sunbathing, relaxing.
Faykwan
Family Fun Deluxe Terrace
Stayed in Apr 2024
Family
10 review
3.2/5
Posted on Jun 13, 2024
Tropical hotel, nice set up, glad that they have different room types to accommodate our family. 4 swimming pools to choose from and very close to the beach. Hoping for improvement for the breakfast buffet, definitely can do better! Like the zoo petting and bars at the pool!
Guest User
Family Fun Deluxe Terrace
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 4, 2024
This is a Caribbean resort style place, we were disappointed the watersides were not operational when we arrived, but the next day the kids got a couple of runs in - they were not super impressed. Super clean, nice buffet style breakfast, beach is across the main road. Too expensive for what it is (200$USD/nt), but safe and secure if that's what you're looking for.
PJ21
Deluxe Terrace
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
It was a excellent stay..Good food, lot of activities for kids, 4 swimming pool in the property. Nice place to spend your vacation.
Umar
Lagoon Pool View Deluxe Terrace
Stayed in Aug 2024
Couples
1 review
3.0/5
Posted on Aug 27, 2024
Resort property was spectacular.
However there service and hospitality is below average , also modt of staffs there have communication problems, I finf myself hard to communicate staffs. Welcome for guest is poor.
Paul Yin Chun
Lagoon Pool Access Deluxe Terrace
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Jul 29, 2024
Not too happy about being charged money for friends visiting us at the hotel. Other than that, the hotel is good.