Guest User
January 27, 2025
The stay was not bad. Cleaning only if there is a sign, if not, then they leave a bag with water and toilet paper. An unpleasant incident occurred during check-out: check-out was at 6 am, we waited a long time for an employee to accept the room and return the deposit of 1000 baht, we had already called a taxi to the airport, a maid appeared, she does not speak English, does not have access to the deposit. In the end, she accepted the room, but the deposit was not returned. Moreover, the day before I warned about the check-out time, because I know that at this time there are no employees. A note with this information was hanging, no one answered the phone. I also reported this to the hotel with a request to return the money, but did not receive any feedback. Trip.com also did not help to sort out this situation, they suggested contacting the hotel.
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