Guest User
February 11, 2025
We booked a deluxe room, be careful, the photos show not only photos of this room, but also of a room of a higher category (which is what really won us over). When we arrived, we were taken to a luxury room with a view, a very beautiful panoramic room and most importantly very clean (I thought wow, I was so lucky, they gave us a better room). After 5 minutes, they knocked on our door and said sorry, there was a mistake, we put you in the wrong room, and took us to our closet on the first floor without windows, and then I was horrified, not only is the feeling already unpleasant when you are shown a wow room and then shoved into a closet. In general, I am attaching a photo of how everything REALLY is there. The hotel grounds and area are cool, BUT the room. We could not stay there and resolved this issue through Trip, fortunately, they returned the money for the next two days to us! I do not recommend this hotel if you take a room lower than premium!!!
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