Barcelo Coconut Island Reviews

Response from Property: Dear Youssef, thank you very much for your review and we are happy to learn that you enjoyed your stay with us! Best regards, Urs - General ManagerThe Barceló Coconut Island Team

Response from Property: Dear Guest,Thank you very much for your review and we are happy to hear that you enjoyed your stay with us!Kind regards,Urs Aebi - General Manager

Response from Property: Thank you for taking the time to share your experience with us. We appreciate your detailed feedback, and we are genuinely sorry to hear that your stay did not meet your expectations in several aspects.We regret any inconvenience caused by the transportation arrangements and the delay you experienced while waiting for the buggie. Your feedback regarding the housekeeping issues and maintenance concerns has been duly noted, and we assure you that we are addressing these matters promptly to ensure a higher standard of service for our guests in the future.However, we are delighted to hear that you enjoyed our breakfast offerings. We take pride in our culinary offerings and are glad that it left a positive impression.We understand that certain aspects fell short during your visit, and we apologize for any inconvenience caused. Your feedback is invaluable to us as it helps us improve and provide a better experience for our guests.Should your travels bring you back to the area, we would love another opportunity to showcase the high standards of service and hospitality that we strive to provide.Warm regards,The Village Team

Response from Property: Dear Guest,Thank you for your review.We are thrilled to know that the ambiance and our dedicated staff made a positive impact on your experience. It fills us with pride to hear that our Laku bar has met your expectations and provided a cool spot for you to enjoy.We're sorry that our beach wasn't as convenient as we'd hoped it would be for you and have noted your comments.We hope to welcome you again in the future. Best regards,The Barceló Coconut Island Team

Response from Property: Thank you for sharing your experience of staying at our small island haven.We're thrilled to know that you found our tranquil island to be a perfect escape, offering serene ambiance while still providing easy access to town through our complimentary Water Taxi service. It's wonderful to hear that you found our Villas to be excellently set up with private pools and spacious living areas, enabling you to fully immerse yourself in relaxation.While we may not offer as many facilities as some top-tier Villas, we're delighted that our focus on providing spacious, beautiful Villas meets your needs perfectly. We're glad that our dedicated staff could enhance your experience by providing helpful and heartfelt service.We appreciate your feedback on amenities and dining options, and we'll certainly consider ways to further enrich our offerings to provide an even more comprehensive experience for our guests.Thank you for choosing to stay with us, and we're delighted that you found great value in what we offer in comparison to other options in Phuket.Warm regards,Mark and Team

Response from Property: Hello,Thank you for choosing our resort and for sharing your positive experience with us. We are thrilled to hear that you have visited us three times and that you enjoy our island and resort. It's wonderful to know that you find our place great for relaxation, and that you appreciated the pool and beautiful gardens.We truly value your continued support and look forward to welcoming you back for another enjoyable stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. We're here to make your stays as wonderful as possible.Best regards,Mark and Team

Response from Property: Thank you for sharing your wonderful experience with us! We are thrilled to hear that your stay was unforgettable and that you enjoyed our diverse culinary offerings, embracing both Thai and European cuisines. We take pride in curating an extensive Thai menu and are delighted that it was to your taste.It's fantastic to know that you found our views and beach paradisiacal, offering the serenity and beauty you sought during your stay. Moreover, we're glad you had a memorable time on the James Bond tour.Your intention to return is the greatest compliment we could receive! We eagerly await your next visit and look forward to creating more unforgettable moments with you.

Response from Property: Hello Dr. TravelerCongratulations on your wedding and thank you for allowing us to be part of your special celebration. It's wonderful to know you loved your time on Coconut Island, and please come back to see us again soon.Have a good day.The Barcelo Team.

Response from Property: Thank you for sharing your experience with us!We're thrilled to hear that you found our hotel easily accessible via our boat transfer service and that you enjoyed the various services we offer. Providing a wide array of activities for our guests is something we take great pride in, and we're delighted that you had plenty of options to choose from during your stay.We hope you had a fantastic time engaging in the activities and enjoying the services provided, and we look forward to welcoming you back for more memorable experiences.Best regards,Mark and Team

Response from Property: Thank You

Response from Property: Thank you for sharing your feedback with us. We're pleased to hear that you had an overall good experience and enjoyed our great location. Your input is valuable, and we appreciate your honesty.We're sorry to learn that the cleanliness of the rooms did not meet your expectations. Please accept our apologies for any inconvenience this may have caused. Rest assured, we take your comments seriously and will work diligently to address this matter to ensure a more comfortable and enjoyable stay for all our guests.We're glad you enjoyed the lovely view from our restaurants and that you had a happy stay for 3 nights. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future, offering you an even better experience.If you have any more insights or suggestions, please feel free to reach out. Safe travels and best wishes!Warm regards,Mark and Team

Response from Property: We're thrilled you enjoyed the private pool, finding it reasonably sized and a fantastic addition to your stay. Additionally, we're delighted that you found our breakfast offerings to be excellent, with a wide array of choices available. Your satisfaction means the world to us, and we hope the rest of your stay was just as enjoyable.Best regards,Mark and Team

Response from Property: Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our resort to be an amazing place for a peaceful vacation.We sincerely apologize for the inconvenience you encountered with the smelly drain in the toilet of your pool villa. This is certainly not the level of comfort we strive to provide to our valued guests. Please know that your feedback has been shared with our maintenance team, and we will take immediate steps to address and rectify the issue.We greatly appreciate your feedback as it helps us to continuously improve our services and facilities. We hope this isolated incident did not overshadow the overall enjoyment of your stay. We look forward to the possibility of welcoming you back in the future and providing you with an even better experience.If you have any further comments or suggestions, please don't hesitate to reach out. Wishing you safe and pleasant travels!Warm regards,Mark and Team