Wyndham Grand Phuket Kalim Bay Reviews

Response from Property: Dear Khun Mayaondaroad,We're delighted you enjoyed your escape at Wyndham Grand Phuket Kalim Bay.We're thrilled you appreciated our prime location and your private pool. We’ve noted your feedback on the air conditioning and room service. Thank you for sharing your great photos sharing? a picture paints a thousand words!For a more distinctive dining experience, explore our Latitude 98 Restaurant or Infiniti Lobby Bar with its stunning sunset views.We look forward to welcoming you back soon.Warm regards,Dominic Egger General Manager Wyndham Grand Phuket Kalim Bay

Response from Property: Dear Khun Dearberry,Your pre-birthday family celebration at Wyndham Grand Phuket Kalim Bay sounds truly extraordinary. It is delightful to hear that your private pool villa provided the ideal retreat for relaxation. We are heartened that our team members delivered attentive service, enhancing your comfort throughout your stay. A picture paints a thousand words and thank you for sharing those with us. The buffet breakfast at Latitude 98 is indeed designed to tantalize with its diversity, and we are glad you relished the experience. At the Infiniti Lobby Bar, the art of mixology is celebrated daily; your praises for the drinks crafted by our mixologists are greatly appreciated.It is gratifying to know you dined at Latitude 98; for your next visit, you might enjoy exploring our mouthwatering à la carte lunch items with international flavors. After delighting in rejuvenating massages at Zana Spa, we invite you to try our Thai herbal compress or Vichy Shower for another blissful escape. Our wellness center remains committed to providing personalized therapies that embody the spirit of Thai healing traditions.Your summary of our offerings as a ‘fantastic choice’ is humbling, and we are earnest in our efforts to consistently deliver premium amenities and sophisticated service. As the Songkran Thai New Year festivities approach, consider joining us to experience this joyous celebration amid the tranquil overlook of Patong Bay.We thank you for choosing Wyndham Grand Phuket Kalim Bay for such a special occasion and for sharing your thoughts. Awaiting the chance to welcome you back for more memorable moments.Warm regards,Dominic General Manager Wyndham Grand Phuket Kalim Bay

Response from Property: Dear valued guest,We are thrilled to hear that your honeymoon retreat at Wyndham Grand Phuket Kalim Bay was a memorable adventure! It is wonderful to know you enjoyed the tranquility of your private pool and found our location perfect for exploring the diverse attractions in the vicinity. Thank you for sharing the pictures. Your kind words about Latitude 98 are much appreciated. Our team delights in crafting Thai-infused delights and international dishes that leave a lasting impression. For your next stay, perhaps you might enjoy sunset cocktails at our Infiniti Lobby Bar, adding another layer of joy to your dining experiences.We are proud of our sweet and professional team who made your experience extraordinary. The same warm care awaits you upon your return, and we look forward to creating more moments for you and your wife to treasure.Do consider recharging with one of our therapeutic massages at Zana Spa. It would be the perfect complement to your next escape.As spring blooms, we invite you to partake in our Songkran Thai New Year celebrations, an experience filled with joy and cultural richness.Thank you for choosing our resort for such a special occasion, and we eagerly anticipate your return to our welcoming haven. Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Response from Property: Dear Khong Jun Yih,It's heartening to learn of your very good experience with us. We're thrilled to hear that you enjoyed all aspects of your stay. Should you find yourself dreaming of another escape to Phuket, consider timing it with our water festival celebrations during Songkran, where moments of joy await. For your next visit, we invite you to taste the Thai-infused dishes at Latitude 98 or unwind at Zana Spa for a sensory journey.We appreciate your visit and insights. Lovely Photos of the Pool Villas!Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Response from Property: Dear valued guest,It's wonderful to hear that the serenity of our resort provided an ideal atmosphere for relaxation, and our team members ensured prompt and efficient service. We're also glad our amenities and the convenience of our hotel app enhanced your stay. Your feedback on our location is appreciated, and we understand the challenges of accessibility due to our unique hillside setting. Our resort shuttle bus operates from 10am to 8pm on an hourly loop from the resort to Central Patong and then Patong beach and back. Cost is THB 50 per seat per way. Please accept our apologies for the inconvenience caused by nature’s presence. Thank you for sharing yrou photos. We invite you to return, especially during the Songkran Thai New Year for a joyful and extraordinary escape. Thank you for your stay and sharing your valuable review.Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay

Response from Property: Dear Khun RayRon,It's heartening to hear that the relaxed ambience of Wyndham Grand Phuket Kalim Bay resonated with you and that our team, alongside our prime location, contributed positively to your stay. We're thrilled you enjoyed your time and hope you had the opportunity to indulge in the diverse culinary offerings at Latitude 98 or unwind with a sunset cocktail at Infiniti Lobby Bar. As the Songkran festival approaches, we invite you to experience the joy and spirit of the Thai New Year with us during your next visit. Warm regards,Dominic General Manager Wyndham Grand Phuket Kalim Bay

Response from Property: Dear Khun Valued Guest,We are gratified to hear you enjoyed the comfort of our Pool Suite and the diversity of our breakfast at Latitude 98. It is also wonderful to learn of your appreciation for the room upgrade gesture. However, it truly disheartens us to learn of the experiences that diminished your stay, particularly regarding interactions with our team. The scenario you’ve described is highly concerning, as it contrasts with the warm and welcoming environment we aim to provide.Club Wyndham Asia where you booked the 90 minute presentation in return for a free Phi Phi Island tours is a vacation club. We hope that should you reconsider, we can offer you a true Wyndham Grand experience in the future, perhaps during our vibrant Songkran festival celebrations for joyous moments.We thank you for your feedback and your stay.DominicGeneral Manager

Response from Property: Dear Khun Lo, We greatly appreciate you taking the time to share your thoughts on your recent stay at the Pool Villa Ocean View. We're thrilled to hear that you found our villa to be gorgeous and enjoyed the water massage jets in your own pool. It's wonderful to know that the breakfast buffet offered a wide range of food choices to suit your preferences, and that you found our in-room dining options both tasty and reasonably priced.We are truly proud of our dedicated team, and it warms our hearts to read that you found all our staff members to be helpful and friendly. Their commitment to providing exceptional service is at the core of our hospitality.We apologize for the inconvenience you experienced with the water flow in the shower and the brief electricity failure during your stay. Your feedback is invaluable to us, and we will certainly address these issues to improve the overall guest experience. Our commitment to excellence means we continually strive to enhance our facilities and services.Thank you for recommending our hotel. We look forward to the opportunity to welcome you back for another memorable stay, and we will make sure your next experience is even more enjoyable.Sincere regardsDominicGeneral Manager

Response from Property: Dear valued guest, We're delighted to hear that you had an excellent stay at our hotel and that you enjoyed your time with us. It's great to know that you appreciated the upgrade and that you're planning to return. We can't wait to welcome you back for another wonderful stay in the future. Thank you for sharing the pictures with the great views from our resort. Sincere regardsDominicGeneral Manager

Response from Property: Dear valued guest, We're thrilled to hear that your family had an awesome stay and that both your 2-year-old son and husband enjoyed the staycation. Creating wonderful experiences for our guests is our top priority, and we're delighted to have been a part of your memorable family getaway. We hope to welcome you all back for more enjoyable stays in the future!Sincere regardsDominicGeneral Manager

Response from Property: Dear valued guest, Thank you for sharing your feedback about your recent stay with us. We appreciate your insights into various aspects of your experience.It's great to hear that you found our room size comfortable and well-equipped with amenities. We understand your point about the pool temperature, and we'll certainly consider heating options for the future.Your comments about maintenance issues and the need for a revamp are valuable, and we'll take steps to address these concerns to maintain our facilities at their best.We apologize for any inconvenience caused by the water taps in the bathrooms and the hillside location. We're always working to improve guest convenience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Sincere regardsDominicGeneral Manager

Response from Property: Dear Khun Hossam HagrassWe're thrilled that you found our hotel to be a wonderful place to stay and enjoy the city's attractions close by. We're dedicated to providing a memorable experience, and we're glad you chose us for your visit. Your satisfaction is our priority, and we hope to welcome you back for more enjoyable experiences in the future.Sincere regardsDominicGeneral Manager

Response from Property: Dear Khun Abdullah Alismail,We're heartened to hear you enjoyed your stay and are considering a return to our serene escape. Should you choose to revisit, allow us to suggest savoring the Thai-infused delights at Latitude 98 or unwinding with a therapeutic massage at Zana Spa, for an even more extraordinary experience.During your next visit, immerse yourself in the joy of the Thai New Year with our Songkran celebrations. We're excited to welcome you back to share more premium moments and experiences. Warm regards,DominicGeneral ManagerWyndham Grand Phuket Kalim Bay