peter1127
January 24, 2025
I have booked hotels on Ctrip for so many years, and this is the first time I have come across this kind of hotel. First of all, the hotel facilities: they are OK, the villa is big, but the most outrageous thing is that for such an expensive room rate, you still have to pay for electricity yourself, as stated on the page. Well, this is the first time I have come across this, but I didn't look carefully. As a result, we stayed for three days, and no lights were turned on during the day. At night, the air conditioner and lights in the living room were turned off, and the lights around the villa and the pool were turned off. It cost 2,450 baht in electricity, which is almost 500 RMB. Three days, just three days, and one of our rooms was still empty and no one was staying. I was also shocked by this electricity bill. Let's talk about the service. The service is extremely poor. The address is unclear. I can't find it on three maps. The local driver can't find it either. I can't find it on the phone with the housekeeper. When we called again, she said she was very busy. Aren't we busy? We drove around for an extra hour, and finally the housekeeper came to pick us up nearby to find it. When we checked out, they even said that water was charged. Why don't you go and grab it? We booked 5,600 a night, and everything is charged. It dropped to 4,800 before we even left, and then dropped to 3,800. I am speechless. I have been to Thailand 5 or 6 times. This is the worst hotel. There is nothing around. Ctrip helped to coordinate. 88. I will not come to this hotel again. It will close sooner or later.
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