142/2 Moo 3 soi Food Land, Thawewong Rd, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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ZJ Beach Residence Guest Reviews
4/5
Very Good
89 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(89)
Positive reviews(77)
Reviews with photos/video(20)
Friendly owner(21)
Awesome rooms(17)
Awesome stay(15)
Close to beach(15)
Convenient location(14)
Large rooms(10)
Negative reviews(12)
vidhya ganesan
Family Suite Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 13, 2024
All good expect no TV for entertainment to relax hours. Otherwise all good and the service peoples very kind and helpful for any needs. Thank you hotel and trip.com. my family will enjoyed location and services.
Response from Property: 🙏
Octa Vito
Queen Room
Stayed in Nov 2024
Travel with friends
15 review
4.2/5
Very Good
Posted on Dec 29, 2024
The bed its really confortable, the shower its also good, recomendable!
Response from Property: 🙏🙏
odonchimeg
Standard 2-bed Room
Stayed in Nov 2024
Travel with friends
5 review
2.5/5
Posted on Dec 21, 2024
was friendly but very dirty
Response from Property: ……
Oğuzhan
Standard 2-bed Room
Stayed in Oct 2024
Travel with friends
4 review
2.0/5
Posted on Nov 26, 2024
Good location, bad cleaning
Response from Property: ?
Guest User
Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Everything is good. The boss is very nice. We are both Chinese. I feel relieved. The boss's store is in a very good location. It is 50 meters away from Patong Beach. It is convenient to eat and use nearby (Burger King, McDonald's, seafood dinner are all within 50 meters). I brought my children out. The locals speak English with a heavy dialect and I couldn't understand them. The boss helped me book the tickets to Maya Bay on Phi Phi Island. I am especially grateful to the boss for his help. It was a very satisfying trip.
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Response from Property: Thank you very much for your support and encouragement. Phuket is safe, Thailand is also safe, as long as you come to travel, you will be safe, you have a kind heart and you will meet kind people. Good friends, just believe me, I will make everyone happy and satisfied. Finally, I wish my good brothers happy every day and everything goes well! 🙏🙏
Guest User
Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The boss is Chinese, you can ask him anything you don't understand. The location is very good, it's very convenient to travel, and the room facilities are also very thoughtful. YYDS
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Response from Property: Thank you for your support and encouragement, I wish you happiness every day and everything goes well🙏
Zaixiamaomaoyu-
Family Suite Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Traveling with friends, we booked a family room. The environment is very good, with two bathrooms and two large beds. The location is very good. It's only two or three hundred meters to walk to the beach and the bar street. The boss is a big brother from Northeast China. He has a very good personality and is very enthusiastic. There is a Chinese restaurant on the first floor of the hotel, which is also opened by the boss. There are Chinese and Thai food. The taste is good. The price is cheaper than other restaurants. We asked the boss to book tickets for going out to sea and watching shows, and he also gave us a good price. We had too much luggage and it was difficult to call a taxi, but he also troubled us to take us to the airport and didn't charge us more money. In short, Chinese people don't cheat Chinese people! ! ! I will stay at this hotel next time!
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Response from Property: Thank you very much for the beauty’s support and encouragement. I wish her happiness every day and everything goes well! 🙏
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The room is clean and tidy, with all the necessary supplies, 24-hour hot water, and the air conditioner is very new. The cooling effect is very good! The best thing is that the hotel is very close to Patong Bar Street and Patong Beach, but not next to them, so it won't be noisy at night! There is a restaurant downstairs, which is very convenient for eating and shopping! And the boss is very nice. He will help as much as possible if you need it! I am very happy to live here. I was so busy playing that I forgot to take pictures of the room. In short, I highly recommend it!
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Response from Property: Thank you very much for your support and encouragement🙏
kuma wu
Queen Room
Stayed in Aug 2024
Travel with friends
1 review
0.5/5
Posted on Sep 28, 2024
Because I read the reviews that the boss is from Northeast China, and we are all Chinese, so I thought it would be easier to communicate. But it rained and water leaked in from the windows. We booked three rooms, and all of them leaked. There was no way to deal with it, and there was no room change. Only the waiter came with a towel to wipe the water.
I asked the boss to deal with it and refund the money for the remaining two nights. The boss said very firmly that there was no way to refund, and the rain was not their fault, which meant that it was mainly our bad luck to stay in such a hotel.
Later, we booked the New Plaza Hotel to stay. Everyone still spends money to stay in a chain hotel, at least the service is guaranteed.
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Response from Property: ,
Guest User
Queen Room
Stayed in Jul 2024
Travel with friends
3 review
3.0/5
Posted on Aug 23, 2024
The room looked OK overall, but the facilities were not in place, some were old, and some places were not cleaned well.
It rained heavily in Phuket at night, and the rain flowed from the window all over the floor.
Opposite the hotel is a massage shop, and next to it is a motorcycle shop. It was a bit noisy in the middle of the night, and it was close to the bar street. There would be people shouting downstairs, and it was a bit noisy in the early morning. The air conditioner in the room was always noisy, and the blades were turning. There was also a small refrigerator. Because I was too tired to play, I didn't care about these. If you have a light sleep, you can choose carefully.
The bed sheet is gray, and I can't tell whether it is clean.
The advantage is that it is very close to Patong Beach and the smart bus station bar street. But the beach in Patong is a bit dirty, there is a lot of garbage on the shore, and there is a bad smell.
When I first checked in, because I came early and it was not time to check in, I called the hotel. Because the hotel did not have a formal front desk, he asked me to put it under the surveillance in the corridor. Because I was worried, the door of the corridor storage room was not locked, so I put the luggage in the storage room. Later, the store owner found out and reminded me not to enter other people's storage rooms in Thailand. Hahaha, thanks for the reminder, but I have no reason to enter other people's storage rooms. I just thought that the store owner is Chinese, so I should be more polite in the future. However, you still can't have a filter for Chinese people in a foreign country. Protecting yourself is the most important thing.
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6/13
Response from Property: 🙏
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The room was very clean. It is very convenient to travel next to the bar street. It takes two minutes to reach the beach. The sunset is beautiful at night. There is a shopping mall behind the hotel, which is also very convenient. You can eat downstairs and eat hometown food. It is very comfortable
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Response from Property: 🙏
Guest User
Queen Room
Stayed in Jul 2024
Couples
33 review
5.0/5
Outstanding
Posted on Aug 10, 2024
This hotel is opened by a big brother from the Northeast. There are guest rooms upstairs and restaurants downstairs. I personally think that this price is particularly suitable for us Chinese to stay. If you stay in other hotels of about 200 in Patong, you will be surrounded by black people or Indians. Only you know whether it is reliable or not. This hotel is basically for Chinese people. If you have any questions, you can directly contact the boss. It is very straightforward. In addition, if you bring your parents to play, this restaurant can cook Northeastern dishes, which the elderly can eat. What you see in the room is what you get. The bedding is much better than those old white sheets in Phuket at the same price. It is more suitable for going out to sea during the day and having a good rest at night. It is about 150 meters away from the beach, which is quite close. You can take the airport bus to the airport not far from the door. It costs 100 pearls per person, which is more suitable than taking a taxi. If you are not in a hurry, you can take it. I don’t know where to ask the boss. I am not a water army. I sincerely hope that my fellow Northeastern brother will be smooth in a foreign country.
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Response from Property: Thank you very much for your support and encouragement. I will definitely use your recognition as motivation and keep working hard. If any good friend comes to live with me and there is something that makes the good friend dissatisfied, please tell me in time, I will definitely solve it for you in time until you are satisfied. Even if you don’t live with me, if there is anything you need me to do, I will also work hard to serve you. Finally, I wish my good brother happy every day and everything goes well🙏
Guest User
Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The room was very clean and the boss had a very good service attitude, which made us feel very safe in a foreign country. He also gave some opinions and suggestions to friends who had not planned their trip well, and was sincere.
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Response from Property: Thank you very much for your support and encouragement. We will keep working hard. I wish you happiness every day! Everything goes well! 🙏
Anonymous User
Standard 2-bed Room
Stayed in Jul 2024
Other
4 review
2.0/5
Posted on Aug 5, 2024
Service: Very average. The platform showed that I would check out at 12 o'clock. I left at 11 o'clock and told the boss that I was going out for dinner. I would come back to check out later. At 12:03, I went upstairs and found that the door had been opened. My luggage was still there. I didn't know whose it was if it was lost. I asked the boss why he was in a hurry to clean up the room.
Environment: Humid, the door is very thin and old, very unsafe, and it can be pushed open with a little force without unlocking.
Sanitation: There is a peculiar smell at home, the sheets are dark gray, the first time I live outside, the sheets are not white, dark colors, and I can't tell if they are dirty if I don't wash them for a month.
Facilities: No elevator, staircase room, the room I booked is on the 4th floor, I went up with my suitcase, which is very inconvenient, the hair dryer has low wind power, and there is a burnt smell when it blows out
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Response from Property: I want to say you want to ***, all hotels have to check out before 12 o'clock, you went out at 11:40 to have dinner and told me that your luggage was packed and to be stored in our hotel, you were not back at 12:25, our new guests are waiting to check in, are we wrong, if you are a man, you should contact me, are you used to taking advantage, your door is a big iron door, I am speechless to you, we have explained that there is no elevator, you live on the 4th floor, it is the top floor and the sun is very long. Our price is in line with our quality, why don't you say anything to my face.
Guest User
Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The rooms are clean and spacious. The facilities are considered ok, suitable for the price. I like this place because it's close to tourist attractions. The owner provides good service and pleases customers. Overall, I like this place very much. I will come to stay again.
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Response from Property: Thank you very much for your support and encouragement🙏