88/28 Muen-Ngern Road, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Rosewood Phuket Guest Reviews
4.4/5
Very Good
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(106)
Positive reviews(99)
Reviews with photos/video(44)
Awesome stay(40)
Friendly owner(35)
Tasty food(12)
Tasty restaurant(11)
Classy environment(7)
Loved the beach(5)
Negative reviews(7)
Guest User
Garden Pool King Pavilion Room
Stayed in 7. 2024
Family
8 review
4.7/5
Amazing
Posted on 11.7.2024
Excellent service and great food! You can’t go wrong with Rosewood!
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket.We are really delighted to know that your stay at our hotel was an excellent one and that you were pleased with the resort as a whole, the culinary offering and the overall hospitality provided by the team. Your great comments have been shared with everyone. The team and I look forward to welcoming you back in the near future.Warm regards,Andrew Turner
Guest User
Partial Ocean View King Pool Pavilion
Stayed in 7. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 5.7.2024
Everything is perfect, we had a wonderful stay…
Response from Property: Dear Guest,Thank you for taking the time to provide your feedback on your stay with us, I am thrilled to hear you experienced a wonderful time at our resort and received a great personal friendly service from our team. I do hope we will have the opportunity to serve you again in the near future. Warm regards,Andrew Turner
mohamed
Partial Ocean View King Pool Pavilion
Stayed in 7. 2024
Family
5 review
5.0/5
Outstanding
Posted on 3.8.2024
Very calm percent for family with great privacy, attention to details great views and perfect for relaxation
Response from Property: Dear Mohamed,Thank you for taking the time to provide such wonderful feedback on your recent stay at Rosewood Phuket.Our team takes great pride in going above and beyond to ensure a perfect experience for our guests, we are delighted that everything met your expectations and overall hospitality provided by the team.We look forward to welcoming you back for another memorable stay. Warm regards, Andrew Turner
Guest User
Partial Ocean View King Pool Pavilion
Stayed in 7. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 4.8.2024
My stay here far exceeded my expectations. The property is surely breathtaking. Every staff member was friendly and helpful. We had booked a round-trip airport transfer and was provided assistance when departing from Phuket Airport by the airport representative. Anton helped us get checked in to our airline and dropped off our luggage. This was a nice touch provided by the hotel. We booked a partial ocean view pavilion. The room was very clean and modern. The decor makes the room feel comfortable and each room has a private pool. Attention to detail is top notch and is what sets this hotel apart. Breakfast at Red Sauce was exceptional as there were plenty of food selections to choose from. You can choose to sit indoors or outdoors during breakfast. Sitting outdoors will grant you a view of the pool. The dishes we ordered from the a la carte menu came out quick and everything we ordered was delicious. The service here is what truly makes this hotel a definite return for me in the future.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. We are thrilled to hear that your experience far exceeded your expectations and you had such a lovely stay and enjoyed the resort, the culinary offering, arrival attention to detail and the true Rosewood hospitality provided by the team especially Khun Anton. Your wonderful feedback is an encouragement for the entire team to continue to upkeep the service and make every guest’s stay a truly unforgettable one.We thank you again for staying with us and the entire team and I are looking forward to welcoming you back in the near future.Warm regards,Andrew Turner
aftercosmic
Lagoon Pool Pavilion King
Stayed in 12. 2023
Family
2 review
5.0/5
Outstanding
Posted on 15.12.2023
It’s Rosewood, what could possibly go wrong? Nothing 😘
Had such an amazing time there even though it was only for a short time. It definitely gave me a little bit of Club Med vibes but Rosewood is the luxury version of it. Shout out to Khun Bua, our butler during our stay, for taking such great care of me and my kids. Her future guests would definitely be in great hands under her care.
6/7
Response from Property: Dear _FB485700****,Thank you for staying with us at Rosewood Phuket and for leaving such a lovely review. We are extremely delighted to know that your recent stay at our resort was an amazing one and that you were pleased with the resort as a whole, the kid activities and the true Rosewood service provided by the team especially Khun Bua. Your heartfelt comments will be passed on to everyone.We thank you again for staying with us and we look forward to welcoming you back in the near future.Warm regards,Andrew Turner
Zhongyu2005
Partial Ocean View King Pool Pavilion
Stayed in 2. 2024
Family
9 review
5.0/5
Outstanding
Posted on 12.2.2024
Perfect hotel
Response from Property: Dear Zhongyu2005,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I’m thrilled to hear that you enjoyed a great stay with us and received a great personal service from our team. I hope we will have the pleasure of welcoming you back in the near future.Warm regards,Andrew Turner
Chillaxie
Garden Pool King Pavilion Room
Stayed in 8. 2023
Family
2 review
5.0/5
Outstanding
Posted on 13.8.2023
My family loves it here. . Everything is so perfect. You can basically stay in the hotel all day. It has a nice pool and also a private beach just right outside the pool. The hotel staff are nice and they are fluent in English. We have no communication problems at all. The house keeping even helped to double check if we have brought everything with us when we check out. The location is perfect, just 5 to 10 Mins from Patong Beach, which is like the central of Phuket. Everything you need you can find it there. Shopping, water activities, site seeing, and good restaurants. We had an awesome stay. Definitely wroth the 🤑🤑🤑.. love it here .. would definitely return back to Rosewood
Response from Property: Dear Chillaxie,Thank you for staying with us at Rosewood Phuket and for leaving such a lovely review. We are extremely delighted to know that your recent stay at our resort was an awesome one and that you were pleased with the resort as a whole, the culinary, the location and the true Rosewood service provided by the team. Your heartfelt comments will be passed on to everyone.We thank you again for staying with us and we look forward to welcoming you back in the near future.Warm regards,Andrew Turner
Guest User
Garden Pool Twin Pavilion Room
Stayed in 7. 2024
Family
2 review
5.0/5
Outstanding
Posted on 2.8.2024
Excellent service, I had a wonderful stay here
Response from Property: Dear Guest,Thank you for sharing your experience at Rosewood Phuket. We appreciate your feedback and are delighted that our team provided excellent service during your stay. It’s heartwarming to know that they assisted you with communication and ensured a smooth experience.We look forward to welcoming you back in the future.Warm regards,Andrew Turner
Angel Kiki
Garden Pool Twin Pavilion Room
Stayed in 7. 2023
Family
4 review
5.0/5
Outstanding
Posted on 10.7.2023
Best hotel in Phuket. Great breakfast, excellent service, nice kids play room but a little small, people are friendly, new and clean.
Only thing is nothing much happening in the hotel e.g. happy hour, music or fireworks, special spa offer etc
6/9
Response from Property: Dear Ms. Kiki,Thank you for taking the time to provide such detailed feedback on your family holiday at Rosewood Phuket. We are delighted that you enjoyed your stay and that you appreciated the culinary offerings, Explore kid club and the service provided by the team. Your lovely words have been shared with everyone. Your comment about the operated hours of resort activity has been duly noted and I will address this internally with the team. Thank you for your feedback. We look forward to welcoming you back again to Rosewood Phuket in the near future. Warm regards,Andrew Turner
POE-
Partial Ocean View King Pool Pavilion
Stayed in 8. 2024
Family
7 review
5.0/5
Outstanding
Posted on 10.8.2024
Me and family Very comfortable Thanks
Response from Property: Dear Guest,Thank you for taking the time to provide feedback on your family holiday at Rosewood Phuket.It is lovely to hear you felt so comfortable and you had an amazing time with us. Your heartfelt comments will be passed on to everyone and will continue to inspire and motivate all of us to deliver exceptional customer service.We thank you again for staying with us and we look forward to welcoming you back in the near future.Warm regards,Andrew Turner
cm2024
Partial Ocean View King Pool Pavilion
Stayed in 6. 2024
Couples
5 review
5.0/5
Outstanding
Posted on 11.6.2024
Amazing resort which we really enjoyed.
Response from Property: Dear cm2024,Thank you for staying with us at Rosewood Phuket and for taking the time to provide feedback. I am pleased to hear that you overall enjoyed an amazing time at the resort and appreciated the attentive and personalized impeccable service from our team members. I do hope we will have the opportunity to serve you again in the near future. Warm regards,Andrew Turner
rararawenwenwen
Partial Ocean View King Pool Pavilion
Stayed in 3. 2023
Family
6 review
5.0/5
Outstanding
Posted on 1.4.2023
Best vaca experience ever, superb service, impeccable room, so private you feel like you are staying in your own home. The breakfast is so organic and healthy. My son loves the kids club. Will def stay here again.
Response from Property: Dear Rararawenwenwen and family,Thank you for staying with us at Rosewood Phuket and for taking the time to provide feedback. It is lovely to hear you and your family enjoyed your stay so much, especially the Explorers kids club, the culinary offering and appreciated the attentive and personalized service from our team members, it will be sure to pass on your thanks to them. I do hope we will have the opportunity to serve you again in the near future. Warm regards,Andrew Turner
Ivan
Stayed in 5. 2022
Couples
4 review
5.0/5
Outstanding
Posted on 28.5.2022
Had a great stay in Rosewood Phuket. Special shout-out to Anne who was attentive to our needs.. and gave us recommendations when we asked for it. Reminded me of a 6* stay at Maldives I had a couple of years ago. Also Nancy was a very informative and talented yoga teacher which helped me stretch the stubborn back of mine for 2 occasions. A lot of privacy, warm tones to the room - will be back someday I hope! See you :))
Response from Property: Dear Mr. Lim,Thank you for staying with us at Rosewood Phuket and for leaving such a wonderful review on all your experiences in the resort. We are thrilled to hear that this was one of the best hotel experiences you have had. We take pride in giving outstanding service to all our guests and we’re overjoyed to receive your compliments and appreciation and I will be sure to pass on your feedback to the team especially Khun Anne and Khun Nancy.We look forward to welcoming you back in the near future.Warm regards,Andrew Turner
Alsaeedi
Garden Pool King Pavilion Room
Stayed in 5. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 28.5.2024
Best results
Response from Property: Dear D372644****,Thank you for taking the time to share your feedback on your recent stay with us at Rosewood Phuket. I am thrilled to hear that you had a wonderful stay, enjoyed service and wonderful staff and I will be sure to pass on you thanks to the team.We look forward to welcoming you back in the near future. Warm regards,Andrew Turner
Chris
Garden Pool King Pavilion Room
Stayed in 7. 2022
Family
2 review
3.2/5
Posted on 16.8.2022
We were a bit disappointed with the service and the overall experience is not as good as v villas.
Response from Property: Dear Mr. Chris,Thank you for taking the time to provide feedback on your recent stay at Rosewood Phuket. I am sorry to hear that you were disappointed in your stay. If possible could you please let me know any areas that you felt we could of improved? We would love to hear your thoughts.Warm regards, Andrew Turner