Top rated hotels in Phuket

Four Points by Sheraton Phuket Patong Beach Resort
4.4/51372 Reviews
Patong Beach
We were greeted warmly at the hotel reception area which looks out to the amazing swimming pool that envelopes the entire resort. Due to the extra documentation required, checking in will naturally be longer than usual. Fingers crossed you will not get a queue in front of you when you step into the hotel :) The room assigned to us was lovely even though it was the lead in category room. It was spacious enough for 2 persons, and everything looked brand new as the hotel was built in 2020. We tried to request for an upgrade but due to their high occupancy, they were unable to upgrade us. However, they more than compensated by sending a birthday cake plus complimentary birthday cocktails for us, as we were both celebrating our birthdays in Phuket. The buffet breakfast was the highlight of our stay. Every morning, despite how tired we were, we dragged ourselves to the restaurant, spent like 2-3 hours going through the selections and savoring everything they have to offer. I cannot believe they also provide items like crepes, ice cream, parma ham and different curries for breakfast as they are not typical breakfast dishes. I was very impressed. The services from the hotel staff exceeded our expectations. We tried to tip as much as we could, seeing that the service industry has taken a big hit during the pandemic for a place like Phuket. They were all really appreciative. Special shout out to Benoit, the Director of Sales/Operations for the hotel. He was very patient, friendly, professional and went above and beyond to ensure everything works out smoothly prior to our arrival. Thank you once again Ben, you have definitely helped made this trip a very memorable one for the both of us. Seeing that the restrictions are slowly lifted by the Thai government, please take a leap of faith and take that long awaited vacation in the land of smiles :-D Happy vacationing and stay safe everyone!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.