3-Star Hotels in Phnom Penh

going back to this city after 26 years is quite exciting so I chose a hotel near the city center. I booked City Centre Hotel via booking.com. I requested for airport pick up but no one picked me up even if I agreed with their taxi cost of 15 USD. I needed a taxi because I am going to an important meeting that same day. After my meeting, a friend dropped me off at the hotel and I found out that the hotel is located in a very busy street near bars and shops. Anyhow, I already booked. The reception told me to pay extra amount which I just paid because it is already around 8 pm and I needed to sleep. The room is very small with no exhaust and windows can not be opened. The pillow cases were stained and somewhat smelly. Breakfast is good and staff are friendly and helpful which made it better even if the hotel is not that great. After walking around the area, I found out that there are better options within that vicinity. So next time I will tray another hotel.

First the clubs nearby are really loud. Music is blasting till morning. And many little other problems. Took me 5 minutes to figure out how to open the door, and I had to call to figure out how to close it. They have the weirdest door lock, and they don't even tell you when you check in. The view is nice outside, but the windows need cleaning outside. There's also a weird cabinet in the room, which kinda makes you feel uneasy. What if someone is hiding in there just waiting for you to fall asleep. One of the weirdest hotels I ever been in.

The location is above the market, the traffic is very convenient, it is very close to the bustling place, and it is relatively hot without air conditioning. WiFi signal 📶 is not very good, intermittent.

This is a cheap option for accommodation with an average breakfast(buffet) . The price is adequate to what you pay for. The hotel has a good location close to the S21 museum (about 7 minutes walk). About 30 minutes walk to the central market or the royal palace. lWeak WiFi. Helpful staff in the lobby. Inexpensive meals in the restaurant.

We booked two Superior Twin Rooms, but the room type we received was not correct. One of the two rooms was way below the standard. In fact, it did not even have a window open to the outside air. The window was facing a visiting room. And one of the walls was partitioned with a hardboard, which was quite unsafe. The table provided in the room was rough and of low quality wood. The couple who had to check in to this room had informed the person who was at the reception about this issue at the time of checking in. They asked for the exact room type that we have paid for. But they were simply informed that room type was not available and were left without any other reasonable option. This is quite frustrating after paying for the rooms in full before coming to Cambodia. Most importantly, at the checkout time, the reception did not take any responsibility for my request to refund at least the price difference to the couple who had to stay in this lower standard room. The receptionist (Somaly) said it's not her business and we should not have accepted the room on arrival in the first place. She did not even bother considering the real situation we had to face. We understand this is very unprofessional and unreasonable. In terms of the room service, we had only two tea bags and two water bottles for the entire three days. Both rooms had a very bad smell, which means cleaning is not done properly. So I have to say that the room service also is not so good.

We checked in 30/03/23 to find no water from the shower, wash basin and toilet. Complained twice and was told that it was being looked at. At that point they could have changed our room but didn't. We went out for dinner and some hours later found that the water was back on but would not get hot. Complained and was told it would be looked at in the morning. In the morning awoke to find no hot water still. Complained by phone to reception and was told that this happens often and the water off situation is a problem throughout Phnom Penh. I couldn't believe what I was hearing. I asked to change room and she said it would make no difference. I said that's unacceptable and she hung up the line. In addition, the room key slot on the wall was loose and I could easily touch the internal wiring. The room telephone would unplug itself from the phone line if I just moved it an inch. The mixer tap handle came off in my hands quite easily. I made a new booking at another nearby hotel and walked out. Trip.com customer services were very sympathetic and responsive and refunded my unused days within the hour (almost).

in this calm place you will be sure that no one will spoil your mood. and the pool in hot weather will give you coolness in the very center of the beautiful cityin this calm place you will be sure that no one will spoil your mood. and the pool in hot weather will give you coolness in the very center of the beautiful city

It was my two nights in paradise. The bed is nice . The room smells nice but little amenities. The corridors are creepy. Other than that, I enjoyed my stay. The receptionist is very helpful.

This hotel is really a hidden gem. It’s affordable but still offers good services. The kind people working at reception were helpful and informative, the hotel room I got was spacious and provided all the amenities that were necessary to make my stay a comfortable one. The only drawbacks were the fact that after getting off the elevator on the floor where my room was located, the passage was dark and there was a little bit of hair on the shower floor that was clearly not mine. Overall a good stay and I would definitely recommend this hotel

Great location, the guy in the reception that I met tonight was not honest, but the one in the morning was very nice and very helpful honest , good location