Hotels in Chamkar Morn, Phnom Penh

The hotel sign was large and well lit, so it was easy to find. Although there was no hot water, the room was large and comfortable.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

This place has the best view in Phnom Penh. Team is extremely nice and kind, bed is comfy, room is spacious and feels like a cool studio with microvawe and water dispencer. Breakfast is good. I havent had a chance to swim but pool is very cool. However it is full of cockroaches. If one person mentioned this in their comments i wouldnt stay at this hotel. Not just one or two. I killed 15 16 teenager and 5 baby cockroaches. Didnt have a chance to meet parents. A friend of mine was staying another room and he left the hotel earlier and said there were even cockroaches in his pillow. So sad cockroaches took over the place!

Very nice hotel and beautiful view. Recommend for booking this hotel. It's not far from Phnom Penh airport

This is a cheap option for accommodation with an average breakfast(buffet) . The price is adequate to what you pay for. The hotel has a good location close to the S21 museum (about 7 minutes walk). About 30 minutes walk to the central market or the royal palace. lWeak WiFi. Helpful staff in the lobby. Inexpensive meals in the restaurant.

This hotel is really really good. The room is quite big and comfortable. Very very clean. The bathroom provides towels, slippers, shampoo, shower gel, toothbrush and a hair dryer. The staff is super friendly and really helpful, service is superb. There is a 24/7 reception, so there is no problem with late check ins or early check outs. Supermarkets and small restaurants are nearby. Breakfast is included and quite good. There are Cambodian and Western style options of breakfast (see pictures), coffee is excluded. Its a little bit far away from the city center/touristic area but it's still fine. Value is incredibly. I definitely recommend this hotel

Beautiful hotel and view and room is very good and service is excellent, best hotel 🥹

We are a family of 4 and we stayed 3 nights in the family room. It was new, clean and big! Location was also great. We were well received by a smiling staff that took good care of us. The only thing that was a bit disappointing was that the soft opening did not include the full Accor plus benefits with dining discount. I was, however notified, that there was a note in the booking about this. I had missed this. That being said, we were served a really good breakfast at around 7$ pr person. Our waiter was so nice and took very good care of us:-) I also liked that there was water available from a dispenser in the hallway. Overall a great stay, and it will be even better after the grand opening and all Accor benefits are included! I recommend staying here. The staff was the best part of the stay. They made our stay memorable.

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I booked for a 3-bedroom suite good for 6 pax but we were 8 in group so we paid additional 25$ each for excess person. We were also advised to deposit 100$ upon check-in. (But no one advised me thru email or call from hotel or Agoda. Good thing we had cash. I don't know if the deposit is mandatory to all kind of bookings to them.) Room was spacious and have laundry area too. Complete kitchenette available for use. However, 1 AC need some cleaning coz air coming out is useless, super hot! Some light bulbs are busted also. Pool and Bar area is on the 13th floor. Water is clean. The view from it was nice also. I hope they put more signage around the pool area for reminder since it's a rooftop pool. Upon check-out, the hotel was very strict about cleanliness. We were charged 21$ for a bathroom rug STAIN that they cannot remove! AMAZING! (We got the rug for memorabilia. 😂) So if you will book in this hotel, inspect all the towels or rugs before using it, look for stains, or might as well bring your own if you don't want to be charged. I do hope their policies was clearly explained on the booking sites. Btw, the hotel phone number in Agoda is wrong. No one answers. Google their hotel name and you will find the correct contact numbers. 😉 Overall, 7.7/10 rating.