Top 5-Star Hotels in Peyia

We had a wonderful week at this hotel with our 10 year old. Absolutely gorgeous property immaculately kept, helped of course by gorgeous weather. The highlights The beach - really was fabulous and ended up spending each day on a cabana dipping in & out of the clear blue water. Initially had no issues getting a cabana but towards the end a number of British & Russian guests were taking cabanas before breakfast and then not showing up until later than 10:30. Beach service was very good too. Kohili Restaurant - in terms of a location you cannot beat this looking down onto the beach and just a magnificent sunset. The live music was fantastic. All the wait staff were fantastic as too was the hostess. We were on half board and actually ended up eating here most nights because of the ambiance. Room - high ceilings, very clean great views. Can’t fault. Room for improvement Main swimming pool - while it looked gorgeous it wasn’t heated, I believe because they really want it to remain looking pristine without kids playing in it. Was a real shame it’s not heated. Restaurants - the 3 you have to choose from are fine but not to the level we have expected and was all a little lack in flavour. Kids camp - really for younger kids

I wish to review the main buffet restaurant. We have been to this hotel four times now and in our opinion this is the best all inclusive restaurant for variation and quality. All the staff are very efficient and friendly. The chefs ensure the food is topped up constantly. We particularly appreciate that the head chef Antonis engages every day with his customers to ensure they are happy with the food and service. He even brought my husband some blue cheese out for his cheese and biscuits as he mentioned he preferred it. Fantastic service. We hope to visit again in the future.

Would give 0 if I could. I stayed here from 20th August 2024 until 17th September 2024 in a studio. Upon arrival I noticed the images on the website are older and the hotel was not in the best condition, however, with the cheap prices this is to be expected. The pool bar was also closed the entire duration of my stay. My air-conditioning did turn on however barely made a difference, not falling below 27°C the entire first week. I did not tell the reception at first as I assumed that, like everything else in this hotel, it was just old and in need of replacement and all rooms would be the same. There were a few minor problems (electric cut out etc.) and one of the men from reception came up to fix the fuse, I mentioned the A.C and he told me this was not normal and would have somebody come to look at it. After a few days nobody had came to check it so I went back down to reception, where I was told someone would be sent in the morning. The next afternoon, someone came to look at it, for about 1 second and said he would send someone else to fix it, then left. A couple of days later I went to stay a couple of nights Limassol (a different city), upon my return the air conditioning was still not working properly. Now 2 weeks after I was first told it would be fixed, I went and asked the manager, she send 2 people straight away and they fixed it within seconds. Considering it was such an easy fix and the maintenance people had been around my entire stay so far, I was wondering why it took 2 weeks and me speaking to 4 different people for someone to actually fix it (3 weeks into my 4 week stay). While on the way from reception to my room with a maintenance lady stopped, pulled a plaster off her foot and threw it on the floor less than a metre away from a bin (photo attached). Firstly, this is disgusting in anyway, however, right in front of a guest just shows the lack of respect for hygiene from staff in this hotel. A week later, this plaster was still there on the floor (also attached). One evening I saw a mouse running round in my room (photo attached), although I’m sure good hygiene would help, I understand they are small and can get in through small spaces. However, I am seriously unhappy with how this situation was dealt with, or should I say not dealt with. I went down to reception and told the man, to which he shrugged his shoulders and said “there’s nothing I can do”. I clearly was unhappy with this response so he elaborated saying “we’re fully booked and I’m the only person working, so I can’t help you, it’s not a lion, you can leave it until tomorrow”. This response is not only rude, but unacceptable and lazy, it is the hotel’s responsibility to sort this out and not expect a guest to cook, eat and sleep in a room with a mouse running around. The mouse could have diseases, excrete and urinate in my room, as well as chew and damage my things. I went back and asked if he could at lease get a broom or something to shoo it out onto the balcony,