No. 12, Jln Utara, Pjs 52, Petaling Jaya, Selangor, 46000, MalaysiaView Hotel Details
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Crystal Crown Hotel Petaling Jaya Guest Reviews
4.1/5
Very Good
466 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(466)
Positive reviews(446)
Reviews with photos/video(102)
Great location(38)
Delicious breakfast(22)
Large rooms(20)
Perfect for business trips(17)
Loved the view(7)
Amenities lacking(6)
Convenient for shopping(6)
Stayed multiple times(5)
Negative reviews(20)
James
Superior Twin Room
Stayed in Nov 2024
Solo travelers
1 review
2.5/5
Posted on Jan 1, 2025
The staff provided good service; they allowed me to change room. But the rooms are very old and run down. There were ants under the glass table
Top and I have to kill some of them everyday. The location was bad and there aren’t any eateries and malls nearby
~DS~
Superior Double Room
Stayed in Nov 2024
Couples
49 review
4.5/5
Great
Posted on Jan 11, 2025
Our unplanned trip, but our stay was pleasant ..
we have problem with our personal internet connection and the problem solved with the help / assistance from the manager. Thank You Sir.
It’s was raining and we had our lunch at the hotel. The food was simple and tasty.
We also spent our time at the cafe and been recommended for violet cake!
Marvellous.. ❤️
Anonymous User
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Got car park. Can park there RM1 per entry. Need to verify at the front desk before going out. Comfortable to stay. Will stay there again.
Marhaini
Superior Twin Room
Stayed in Aug 2024
Family
2 review
3.5/5
Posted on Sep 20, 2024
Not a Muslim friendly hotel
Near Amcorp mall and lrt stations (Asia Jaya & Taman Jaya).
Has vending machines at the parking lot.
From parking to hotel lobby do not have lift for customers.
ShomelZ
Deluxe Room
Stayed in Jun 2024
Solo travelers
13 review
4.7/5
Amazing
Posted on Jul 21, 2024
Very comfortable and clean room with soft mattress and pillows. Actually I booked a Deluxe room but when it was time to check in, the room was not ready yet and the hotel upgraded a Junior Suite room to me.
Overall, the hotel is very comfortable but the cleanliness of the bathroom should be improved.
6/11
Beng Har
Superior Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very convenient to go shopping and eating 👍
The staff very friendly and helpful
Anonymous User
Superior Twin Room
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 5, 2024
Good and nice place to stay. Location near to city. Have A great time with My family
Guest User
Deluxe Room
Stayed in Dec 2024
Family
1 review
3.0/5
Posted on Jan 2, 2025
The air conditioner in the room is not so good. The toilette items in the bathroom are insuffient for 3 pax though I had paid for 3.
EMIR
Crown Floor Deluxe Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 31, 2024
I'm a returned guest every time I was in KL. My only recommendation is hotel not using t&g card for parking.
WS 2019
Superior Double Room
Stayed in May 2024
Business travelers
17 review
4.5/5
Great
Posted on Jun 30, 2024
This is my frist time stayed, the room very spacious, comfortable and clean. Environment quiet and convenient location, front desk friendly.
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
2 review
3.0/5
Posted on Dec 28, 2024
I arrived at the hotel on Christmas evening due to delayed of my flight and heavy traffic at KLIA. The room assigned to me was on 15th floor. It was very empty and the furniture was quite old. Even the 18-20 inches TV was not the LCD type. No many choices of channels to choose from.
Bed sheets and pillows were quite worn down and a bit antic.
The nearest mini mart store was about 200m away across the main road and over the traffic lights. The nearest LRT station was about 1-2 Km away from the hotel. Definitely need to order GRAB car to travel out.
Generally it is okay for a solo traveller who does not want to stay in a backpacker hostel.
Kae Will
Deluxe Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Crystal crown filled with warm on this festive season with their Christmas tree and deco that filled the lobby beautifully, welcoming everyone, we’ve been staying here everytime my family and I in town hence it is worth the money, worth the stay.
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 23, 2024
I'm very happy and enjoy stay because service, cleanes, location very perfect so no complaint at all from me
Anonymous User
Junior Suite
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on Jul 23, 2024
The room was good. Service was great. Only downside was the next room was too noisy till can hear the sound
Anonymous User
Superior Double Room
Stayed in Oct 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Dec 5, 2024
This hotel is located at a good location..there are many restaurants and shops.around the hotel if you do not wish to have meals at the hotel. The room is spacious and moar importantly is it's clean and tidy. Will definitely recommend friends to stay if they want to stay at this area.