Papouis Protaras Hotel ex smartline Protaras

My wife and I stayed here from Aug 23 to 31, and we can't praise Papouis highly enough. Fantastic vacation! Superb staff!

On arrival we was cautious with mixed reviews, however I’d not worry the hotel is very clean, we had 2 rooms as a family of 5 and cleaned daily towels changed every other day, food was a small section than previous trips we’ve had but we ate well for breakfast lunch and dinner. There’s a snack section twice a day ice cream served 3:30-5pm the only bit we didn’t enjoy was the drinks, they was very poor the soft drinks very syrupy very sweet and not good, the alcohol one larger and wasn’t the best and all spirits was watered down and not the best either. The evening entertainment wasn’t great but we have elder children who wasn’t fussed and entertained themselves and there was a games room which was ok. A massive plus to the bar staff very friendly drinks offered around the pool, and meal times and the entertainment guy who does the water sports and bingo etc is hilarious and a great guy. And finally Cyprus itself is amazing plenty to do, very clean and beautiful beaches.

Genuinely the best all inclusive holiday I’ve ever had. All of the staff at the hotel were unbelievable and so friendly. When we arrived at 1am, we received personalised reusable water bottles and they had left a plate of food for us in our room because it was so late. All week, the waiters were so attentive and were always so happy to help. The ‘animation team’ led by an absolute legend called Picasso were phenomenal and Picasso himself is the most incredible, smiley, energetic entertainer we’ve ever met. He really made our week and we hope to return even just for his bingo nights in the future!! The facilities are all amazing and me and my partner cannot fault this hotel or the staff one bit. Thank you so, so much for an unforgettable week in beautiful Cyprus 😊

Myself and my 15yr old son stayed at this hotel for a week. We stayed in a twin room on the 5th floor. It had a sea view and was quiet. The room looked fresh and even though under the bed was not clean, the bathroom and usable space was clean. The shower was great, hand held and rain shower with good pressure and temperature. The food was decent for a three star place. Only thing that could make this better is if they provided a microwave to just warm your food as sometimes due to it being a buffet it was luke warm. Also no ice cream at meal times . I have never stayed in a hotel where this is the case. Ice Cream was only available between 3.30pm and 5pm. The two pools were busy but we always managed to get a sun bed whatever time we went to the pool. Downside to the pool is that during the main heat of the day there was no shade at all. Around 4pm there started to be a little shady area. I’m not a massive drinker but the drinks I had were nice. I liked the San Francisco. There is a lobby bar which is not open. This is a shame as would be nice to sit in the air conditioning of an evening and chill. We didn’t watch any of the entertainment but don’t think we missed out. Overall a nice hotel out of town but walkable to the beach. We walked to a crazy golf place which we both enjoyed. Also went on a boat trip and swam with turtles and did the Magic Dancing Waters Show in Protaras. Only thing you need cash for was the buses. We used the buses a few times. They were 2 euros each daytime and 3 euros after 9pm and very regular. I would go back to this hotel.

We have just returned from a week’s stay at the Papouis and we have had a very enjoyable week. The hotel is situated more nearer Pernera but only a short 10-15 minute walk from Protaras main ***** (which is very busy and noisy and glad we were staying further away from that area). The hotel has been recently refurbished and all areas were kept clean and tidy. The corridors smelt lovely and there was a water station on each floor as you left the lift to refill your bottles the hotel kindly gave you when you arrived. We had two rooms booked, both of which were clean and tidy with tea & coffee making facilities. Showers were warm and powerful. We had lovely views over the pool area and sea view. Food was fantastic and plenty of options at every sitting. Cocktails were great and I liked the fact at lunch and evening meal the staff would come to take your drinks order at the table. They even came around the pool area to take drinks orders too. Two good sized pools and there is a splash park due to be finished for next year. Never had to get up at a crazy time for sunbeds - 8am and I could still get 5 beds right next to the pool. You could always get a bed somewhere throughout the day. The entertainment isn’t the best (my kids enjoyed karaoke) but to be honest we like to wander around the area on a night and would often go into Pernera or Protaras eating out a couple of nights too. Protaras is a beautiful area of the island and we have visited before but not since 15 years ago. It is definitely busier and if I was to come again I would definitely return to this hotel where it was away from the busy ***** but not too far that you couldn’t walk to it. Regular bus routes also take to you to other parts of the island. We took the bus to Ayia Napa water park.

Sorry only just came round to doing a review I went in may the weather was fantastic very hot in its 30's.the hotel was very clean. Pools was lovely good size to have a good swim lots of sunbeds no matter what time of day only fault I could find the pool area could have done with a good hose down as very dusty but this might have been from farmers working the land next door and the loud music from the dar I was on the fourth floor but I might as well been on the first floor. Next time if I go back I we take ear plugs. But in enjoyed my stay. Ps you get little water bottles with your own name on them but I did not get one.