Pelican Bay Hotels with Breakfast

Front desk and staff were very pleasant and helpful! Veronica and Emily helped me check in really late at night and provided me very detailed information about hotel’s restaurants and amenities! Hot tub was on and hot late at night, it was so very relaxing! At the restaurant Andrea, Adam and the beautiful gelato server lady made our evening tasteful, pleasant and delightful! On the last day Nikki helped us checkout, fast and easy ! Stayed a little longer after check out because the hotel is just stunning, really enjoyed our time there! The room was beautiful and spacious too, the beach walk is a bit dark but a flashlight can easily fix that !

This isn’t quite 5-star, more like 4.5. But overall it’s a Ritz I would recommend. TLDR summary… What’s good: 1. Staff- Helpful, friendly, and attentive. 2. Dining- Many options, food very good. 3. Rooms- soundproof from room to room, large, and newly renovated. 4. Pool(s)- thank god for an adult pool and it’s enforced! More than enough seating. 5. Spa- super large and luxurious. What could be better: 1. A/C in rooms shuts off during the night regardless of temp and it got hot. 2. Hallway noise from doors cut short echos into the room 3. Beach has tons of shells is not pleasant to walk on 4. Location- Can’t walk anywhere must have a car to go to any off property restaurant. About 15-30 mins from most shopping. 5. No tub in room. What’s downright horrible: Literally no mention or recognition of my Platinum status. Now we were here over NYE so didn’t expect any upgrade as hotel was full. But not even a “thank you for being a Bonvoy member” at check in. There is no lounge (that I know of) and literally no mention of your status. In fact, I wouldn’t think it was even part of the program but I redeemed points for the stay! This is hotel can be very pricey and some will say the $$ vs value isn’t there. But I think the beauty of the hotel across the common areas and the rooms, plus the restaurants, spa, and friendly/attentive nature of the staff deserve a high rating. All of my complaints are on the small side, just realize it’s not perfection despite the high price (or high amount of points you will need).

As every year, we travel to Naples, Florida and we stayed at Inn at Pelican Bay for five nights. The hotel is very nice and neat and the staff is great. I just want to stay out the bell man KRENAR who is always with a smile in his face, ready to help, ready to get us to the beach, ready to make a joke (POR ACA ... POR ACA... jajjaa) We enjoyed his friendship while he is a very respectful man !!!! Also we enjoyed Ana´s friendship who served us every breakfast. She is so kind also. Hope to see you soon !!!! Well come back next year !!!!