We lived in this hotel in the first half of November 2023. The staff is friendly, trying to help with everything, but almost no one understands English, not to mention Russian. They call for help from a guy from a restaurant on the 1st floor, he speaks at least some English)) But we managed without this, literally with gestures) Sometimes they use a translator on the phone. Upon arrival, they take a deposit of 1000 baht and issue a receipt, according to which the baht will be returned upon departure if everything is OK. The room was spacious and clean, everything you needed was there. The safe, as the guy from the restaurant explained to us, can only be locked with a key, the code does not work, we did not leave the keys at the reception, only if we wanted the room to be cleaned. If you do not leave the keys, then they will not enter your room, they will only leave bottles of water and toilet paper under the door)) The hotel is located directly opposite the Festival shopping center, and until about 23.00 there was a street cafe and the music was blaring, it didn’t bother us, because . we wandered around until late at night) The location of the hotel is generally excellent, you can walk almost anywhere, we often returned in the evening on tuk-tuks, our legs couldn’t walk)) There are a lot of cafes and shops within walking distance, we especially liked the Villa hypermarket, like our Auchan , there is everything! They accept the Kazakh Kaspi Visa card, although every 7/11 store there accepts it, but from a certain purchase amount. By the way, in the Festival shopping center there is also a good supermarket on the -1st floor, where there is a large “food court”, cards are accepted everywhere. In the restaurant of the hotel itself on the 1st floor the food is delicious, but there is not a lot of alcohol... Beer and whiskey, although there is nothing on the bar list, maybe it was just the beginning of the season)) In general, we were very pleased that we accidentally chose this hotel))
Very Good
3163 Reviews