Manhattan Pattaya Hotel Reviews

Response from Property: Dear Khun Jackie, Thank you very much for your kind feedback. We are pleased to hear that you enjoyed our clean and spacious accommodation as well as service by our staff and considered our hotel as a "nice place to stay." At Manhattan Pattaya, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. We hope we will have an opportunity to welcome you again in the near future. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun Nikita, First of all, please accept our sincere apology regarding on the room comfort and cleanliness. You can be assured that your voice is heard. We have passed this feedback to our Housekeeping team and Engineer team for immediate improvement. Regarding on the mattress, next time please let our Front Desk team know as we can provide additional topper for additional softness. However, we are pleased to hear that you enjoyed the service by our staffs as well as our swimming pool. We hope you can take these incidents as an isolated event which redeem us another opportunity to welcome you again in the future. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun cybercat, Thank you for your review. We are happy to hear that our standard room is already cozy and clean for your comfortable stay. Our Suite room is an alternative for our valued guests who needs additional space and additional room amenities and facilities. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. We are looking forward to welcoming you again soon. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun Oi Sum Karen, Thank you very much for your kind feedback. It's a pleasure to hear that you do highly recommend our hotel. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. We hope we will have an opportunity to welcome you again in the nearest future. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun Abeer, Thank you very much for your kind feedback. We are more than happy to hear that you enjoyed your stay and your experience at our hotel exceeded your expectation. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. We are looking forward to welcoming you again for your next holiday at our hotel. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Valued Guest, Thank you for your review. It's great to hear that you enjoyed your stay at Manhattan Pattaya Hotel. At our hotel, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. You are right - our hotel is located in the peaceful area of Pattaya city but it takes only a few minutes to the city center. The carpark is provided in front of the hotel. However, if you do not drive, our front desk team is more than happy to assist you for transportation.We hope we will have an opportunity to welcome you again soon.Best regards,Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Valued Guest, Thank you very much for your review and compliments. We are more than happy to hear that you enjoyed your stay at our hotel, especially with service by our staffs and breakfast. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. We are looking forward to welcoming you back again at our hotel. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Valued Guest, First of all, we do sincerely apologize for the inconvenience that may cause you during your stay. Regarding on the cleanliness and water heater, we have immediately passed this feedback to our Housekeeping team and Engineer for immediate action. We hope you can take this event as isolated incident which redeem us another opportunity to welcome you again at our hotel. Best regards, Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear guest,According to your feedback, we regret to hear that our curtain could not cover that light from outside as you wish. We will take this comment for improvement. However, regarding on the Breakfast case, after investigation, please understand that we do inform every guest the operating hour of Breakfast service and location of the restaurant during check-in time. However, if you grabbed the key and left to your room immediately without listening to our front desk team, this may lead to missing these information. Regarding on the minibar, we did incorrectly charged you for minibar and we immediately asked the check-out guest whether the guest wants the refund on the product. The guest said she would try it and no need to refund so we brought the unconsumed product to the guest. We did not charged you for empty bottle that the previous guest ate - please understand.We are sorry for any inconvenience that may cause you.Best regards,Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun Maycon,Thank you for your feedbackWe are pleased to hear that you enjoyed your stay at our hotel. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price. Regarding on the bathroom odor, we have passed this feedback to our Engineer team and Housekeeping team for improvement.We hope we will have an opportunity to welcome you again at Manhattan Pattaya Hotel.Best regards,Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun Sarawut,We do sincerely apologize for any inconvenience that may cause you during your stay. Your feedback is valuable as we have passed this comment to our Engineer team to see what we can do for improvement. Moreover, regarding on our front desk team, we can guarantee that we do treat every valued guest equally.We hope you can take this incident as isolated event which redeem us another opportunity to welcome you again.Best regards,Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Khun brownbryan,Thank you very muhc for your kind reviewWe are happy to hear that you considered our hotel as a great hotel with great location. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price.Regarding on bathroom, we valued your feedback and we will surely take it for further improvement.We are looking forward to welcoming you back at our hotel.Best regards,Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Valued Guest,Thank you very much for your feedback. We are sorry to hear that there was a bad smell in your bathroom. We have passed this concern to our housekeeping team and engineer team to fix immediately. For your next visit, if you have any problem with your room, please let us know immediately so we can fix or relocate to you to another room. Again, sorry for any inconvenience that may cause you and please accept our sincere apology.Best regards,Ponpisit Suponsahatsarangsee - Managing Director

Response from Property: Dear Valued Guest, Thank you for your kind review. We are happy to hear that you had a good vacation at our hotel. At Manhattan Pattaya Hotel, we do our best to deliver comfortable stay with attentive service at reasonable price for our valued guests. We hope we will have an opportunity to welcome you again soon. Best regards, Ponpisit Suponsahatsarangsee - Managing Director