Grande Centre Point Pattaya Reviews

Response from Property: Dear our valued guest,Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our prime location next to Terminal 21 Shopping Mall and appreciated the spaciousness of our rooms.It’s heartwarming to know that our swimming pool was a hit with the children, even though you found it a bit small for swimming. We truly value your observations and will keep them in mind as we continually strive to enhance our guest experience.We’re also thrilled that you found our breakfast offerings enjoyable, as we take great pride in providing a wide variety to suit all preferences.Your kind words inspire us to continue delivering exceptional experiences, and we sincerely hope to welcome you back for another memorable stay.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear Paraboschi,Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us, appreciating both the beautiful room and our services. We’re also pleased that our location, connected to a large shopping mall, added to your convenience and comfort.We look forward to welcoming you back for another wonderful stay.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,Thank you for your wonderful feedback. We’re thrilled to hear that you found our location super convenient and that you enjoyed the facilities we offer. We completely agree that taking time to explore and enjoy all that Grande Centre Point Pattaya has to offer is key to a truly memorable stay.We appreciate your advice for future guests to plan for at least two days to fully experience our amenities. Your recommendation means a lot to us, and we’ll continue to strive to make every stay as enjoyable and convenient as possible.We look forward to welcoming you back for another extended stay! If there’s anything we can assist you with, please don’t hesitate to let us know.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear Mr. Chelsea Rob,Thank you for sharing such a delightful review of your stay with us. We’re thrilled to hear that you found your time here peaceful and enjoyed the comfort of your room and the excellent breakfast offerings. It’s great to know you had some fun playing pool and had a refreshing time in the swimming pool and fitness room.Your kind words about our staff’s politeness and helpfulness mean a lot to us—we’ll be sure to share your compliments with the team. We’re also grateful for your recommendation and are excited to hear that you plan to stay with us again.We can’t wait to welcome you back for another relaxing and enjoyable visit, migt be on Next Loy Krathong festival.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,Thank you for your kind review! We are delighted to know that you enjoyed our beautifully decorated rooms, stunning views, and delicious breakfast buffet. Your appreciation motivates us to continue delivering exceptional experiences for all our guests.It was a pleasure having you stay with us, and we look forward to welcoming you back for another memorable visit. If there’s anything we can do to make your next stay even more special, please feel free to let us know.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,Thank you for your wonderful feedback. We’re delighted to hear that our pool provided enjoyment for everyone, from the young to the young-at-heart. It’s fantastic that you also appreciated our convenient location near the mall—being close to nearby attractions is something we’re very proud to offer.We hope to welcome you back soon for another relaxing and fun-filled stay.Grande regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,Thank you for sharing your fantastic experience with us! We are delighted to hear that you had a great trip and enjoyed our amazing breakfasts, pool, and water slides. It’s wonderful to know that the convenience of our location and the exceptional service provided by our team contributed to making your stay memorable.Your kind words mean a lot to us, and we are thrilled to have had the opportunity to welcome you. We look forward to welcoming you back for another incredible stay in the future. If there’s anything we can assist you with for your next visit, please don’t hesitate to reach out.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear Ms. Vivian C,Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the comfort of our beds, had a restful sleep during your 5-night stay, and appreciated our helpful staff and delicious breakfast.We’ve noted your feedback regarding the size of the swimming pool and the limited activities for older children. We’re always looking for ways to improve our facilities, and your comments will be valuable as we consider future enhancements.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear Mr. Mikkel Suaikesorn,Thank you for your wonderful feedback and for sharing your positive experience. It brings us great joy to know that you are enjoying your breakfast and appreciating the exceptional offerings at our hotel and the convenience of the nearby mall.We would like to kindly inform you that while Centre Point Hotel Terminal21 Korat operates under different management, we sincerely appreciate your continued support for both the Grande Centre Point and Centre Point brands. It means a lot to us to be part of your memorable stays across various locations.We look forward to welcoming you back for more exceptional experiences in the future. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,It is a pleasure to have you as our guests and thank you for your wonderful comments and generous recommendations of Grande Centre Point Pattaya Hotel. Thank you for sharing such a marvelous review following your recent experience at our hotel, Grande Centre Point Pattaya Hotel. We are humbled to receive your gracious compliments for our hotel, Grande Centre Point Pattaya. Thank you for taking out your valuable time to give us your feedback. We are delighted to know that you and your family enjoyed your stay thoroughly and found the amenities and services to be excellent. When staff is given positive feedback from guests, and enthusiastic reviews, they feel proud that their efforts are really appreciated.  I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. You have certainly captured the essence of what we endeavor to create, both physically and emotionally, for all our guests. We are delighted that it seems the smallest touches made the biggest impressions, and we truly believe it is indeed these touches that create everlasting impressions. Hopefully it all adds up to create a memorable experience worth returning to time and time again. Thank you and we look forward to your continued visits soon so we can create more memorable moments during your stay.Grande Regards,Ms.Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,Thank you for sharing such a marvelous review following your recent experience at our hotel, Grande Centre Point Pattaya Hotel. We are delighted to hear that you had a great time with us and most importantly that your kid had great time. We are humbled to receive your gracious compliments for our hotel, Grande Centre Point Pattaya. Thank you for taking out your valuable time to give us your feedback. We are delighted to know that you and your family enjoyed your stay thoroughly and found the amenities and services to be excellent. When staff is given positive feedback from guests, and enthusiastic reviews, they feel proud that their efforts are really appreciated.  I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. You have certainly captured the essence of what we endeavor to create, both physically and emotionally, for all our guests. We are delighted that it seems the smallest touches made the biggest impressions, and we truly believe it is indeed these touches that create everlasting impressions. Hopefully it all adds up to create a memorable experience worth returning to time and time again. Thank you and we look forward to your continued visits soon so we can create more memorable moments during your stay.Grane Regards,Ms.Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,Thank you for your kind words about our service and for highlighting your experience. We are so sorry to hear that your son was hurt by the lobby door. Please know that his safety and well-being are our top priorities, and we have taken immediate steps to address the incident you mentioned.We deeply care about your son's recovery and hope he is feeling better now. Your feedback is invaluable in helping us maintain a safe and welcoming environment for all our guests.Thank you again, and we look forward to welcoming you back for a perfect stay.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear Mr. Edmond Chan,Thank you for your recent visit and for choosing to share your experience with us. We appreciate your kind comment overall, especially on room design, and we sincerely regret the inconvenience you experienced regarding the changing of bed linens. If we knew about this issue during your stay, our team would surely prompt you to solve the incident immediately. We will correct it at once and will not let you down with the challenges you encounter. Your unpleasant experience has equally disappointed us, as we always strive to provide our guests with the most relaxed and hassle-free stay possible. We sincerely apologize for the inconvenience you experienced, and we have taken notes on all the feedback, which is very helpful. The entire team and I strongly believe that it is only through comments like yours that we will have the opportunity to improve and become the best. Your detailed feedback will assist us in achieving the goal we set for this unique property. Wanting to make good on your experience, we hope that you will choose to give us a second chance so that we can ensure the kind of experience that we typically wish our guests would have. Furthermore, we truly apologize for the disappointment that it caused you with your late check-out request. We were running very high occupancy during your stay and were not in a position to extend any late check-outs, even though you were willing to pay for the late checkout on that day. Please accept our sincere apologies for the inconvenience that you faced again. For sure, if the hotel is not fully booked with this popular room type and there are some late arrivals of guests, we are more than happy to provide you with a late check-out. In this case, we are only able to offer to keep your luggage and still be able to use our facilities and locker room in case you need to refresh and change clothes. We hope that you will understand our situation. Thank you once again for your kind patronage and review. We hope that you will choose to give us a second chance so that we can ensure the kind of experience that we typically wish our guests would have. Again, thank you most sincerely for your feedback. We do hope that, despite the shortfall experienced, you will allow us another opportunity to restore your faith in our hospitality shortly.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive

Response from Property: Dear our valued guest,We are humbled to receive your gracious compliments for our hotel, Grande Centre Point Pattaya. Thank you for taking out your valuable time to give us your feedback. We are delighted to know that you and your family enjoyed your stay thoroughly and found the amenities and services to be excellent. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We feel so proud when guests feel that they can come back again and again and feel pampered and relaxed. You have certainly captured the essence of what we endeavor to create both physically and emotionally for all our guests. We are delighted that it seems the smallest touches made the biggest impressions and we truly believe it is indeed these touches which create everlasting impressions. Hopefully it all adds up to create a memorable experience worth returning to time and time again. Thank you for your loyalty and we look forward to your continued visits soon so we can create more memorable moments during your stay.Grande Regards,Ms. Sirikamol SrisiriGuest Relations Executive