Best Hotels near Masjid An-Nuur Citra Raya, Pasir Gadung

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

for the first time to this hotel with the children and at first the receptionist greeted us kindly, then when we entered our room we were told to look for three vouchers, wow, finally we found these vouchers and the children got gifts from the yellow be hotel, thanks ya , my child veey happy

i feel good, awesome and happy, the amenities of hotel is so good, and it’s also beat hotel i stayed. the location and the bus also so easy to fine

I really loved staying here. The room is a bit outdated but it has bathtub in every room so it‘s still a win-win for me. The pool is big! The ambience is great lots of trees and so cozy for me and my family. It has water slide which not every hotel or resort has. Breakfast, well…standard for me, but the pancakes and waffles are great!

The rooms are spacious, comfortable, the staffs are also kind. I was there for 2 days because I had some business with my girlfriend who was in Tangerang. I think the place is strategic, but the main lights are not bright enough. I hope I can stay here again ~

We were happy with the hotel facilities. The smart TV builders in with so many account option to enjoy from Netflix to Hotstar. The breakfast also good, but the resto is under maintenance so it wasn't pleasant time to enjoy our breakfast. The resto too crowded with the guests. Parking area is huge and we can easily find parking spot. The lobby smells fantastic. I wonder what fragrance they are using. Overall, it was pleasant time to stay at Vega and we would like to come back next time.

I was surprised to Find how posh Trembesi hotel is. It was established only in 2022. Very high-tech, spacious bedroom, amazing view (especially at night) with seamless window pane. Shower was strong, overall stay was nice. The only let Down is the buffet breakfast. The selection was big, But they can upgrade the taste, however the room service food was better

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.