One Palm Tree Villas Across Naia-T3

We booked this place just an hour before check-in due to a delayed flight, and it worked out well logistically. The location is right across from NAIA Terminal 3—perfect for short layovers or early morning departures. The check-in process was smooth, with someone meeting us in the lobby and walking us to the unit. We ended up extending for another night after our flight got rescheduled to the next day, and the host was very responsive and accommodating of our needs (eg drinking water, hand wash) The room looked clean and well-maintained at first glance. The bed was comfortable, the air conditioning worked well, and the bathroom had hot water. Wi-Fi was also excellent throughout our stay. The unit comes with appliances like a fridge and microwave, though we didn’t use them. However, the presence of small cockroaches in the bathroom (especially noticeable at night) was a downside. It detracted from an otherwise decent stay. Also worth noting: the property lacks a covered drop-off area. Since it was raining heavily, we had to request access to the basement so we wouldn’t get drenched—a workaround that worked, but not ideal. Security in the property were very strict, almost didn’t let us through the basement. It’s quiet, accessible, and the service was commendable. But unless the pest issue is resolved, it’s hard to give this a full recommendation. If you’re only staying for the convenience of Terminal 3 and aren’t too bothered by insects, it does the job.

The room was not properly cleaned. There is no complimentary food even a bottle of water.

The union had NO hot water. Then aircon units had one setting - “On”. The aircon controls on the unit were broken as was the vent. There were no night lights. In the night stands. The floor was covered in black hair.