Washoe County Hotels with Parking

"Except for a spider when I entered the room, the room was clean and tidy, the shower was a bit old, the hotel did not have a lobby, and the check-in was in the **"

"Because I was going to Lake Tahoe the next day, I wanted to live on the edge of Lake Tahoe, but I didn't want to have a very expensive room on weekends. I came from the direction of Larson Volcano and simply chose the hotel in Reno, so that the next day from the east to the most beautiful sand harbor Lake Tahoe, you can still park early, and the same is true. Breakfast is extremely simple, equal to no. The room is clean and has kitchenware, which can be purchased and processed in the supermarket."

"The room was clean, the infrastructure was perfect, there was a small gym, the breakfast was the finishing touch, the variety was not too much, but it was very appetizing. There is a free shuttle to the airport, praise."

"Room was nice but really small for $227.00 for one night. Upon arriving and getting a first floor room found that the outside window to the parking lot was open and could have easily allowed someone to come in. Maintenance fixed it but it was a little disconcerting. Everything else was fine and the morning buffet was very good. There was an additional charge on my credit card for $22.00 that wasn't explained and that was irritating. I would stay there again however as the inconveniences mentioned weren't disqualifying. Customer service at the counter and from housekeeping were very good."

"I think this was a great stay. Very nice, spacious studio suite for a comfortable price. The amenities are enjoyable, and the staff was nice. My son had fun in the pool, and I enjoyed the gym. I would stay here again, but next time, I'll have to bring my basketball to enjoy the court that they have."

"As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel."