Top 5-Star Hotels in Palma de Mallorca

Let’s talk about the dissatisfaction first. Due to my negligence at the time, I only filled out a check-in when two people checked in to book a room. After that, there was no notification the next day that an additional fee of 30 euros per night would be charged. I felt a little dissatisfied with the additional charge. The premise is OK. When I checked in, I was told that I had no objection at all. It was annoying to tell me the next day. Secondly, the hotel facilities are a bit old, but after all, they are there for how many years they have been in business. Besides, the advantages are that the restaurant is good. Mallorca is actually quite big. The hotel is an hour's drive from attractions such as the Jelly Sea. Looking left and right, the toiletries are all from Bvlgari. However, considering that the room price is around 1,500 per night in the off-season, it cannot be said to be cost-effective.

Mallorca was by far our favorite of the five cities we visited throughout Spain, and that was due in large part to the service provided by the hotel's amazing concierge, Sergio.  His warm and friendly demeanor, excellent customer service, thoughtful food and sight-seeing recommendations and generous hospitality made our stay truly outstanding.  The spa ammenities were also pretty awesome, too.

It is a hotel converted from a private residence. In an alley in the city center, take a break from the noise. The service staff is very enthusiastic. There is a small roof, surrounded by houses, can't see the scenery, and of course I can't see the sea. The room is too small, the corridor is small, the elevator, lobby, and restaurant are small. There are few varieties of breakfast. The drying rack is very good, and the wet clothes are dried in an hour. The USB interface has 4 ports, 2 sockets, plus boiling water and 2 sockets for the computer can also be plugged in, and there are 4 sockets. There is a free spa, not going. In general, there is a large distance from the usual five-star standard.

This is a lovely hotel on the heart of Palma! What impressed my husband and I the most was the warm and charming service we received from Joaquim Vidal, each request for a service or a restaurant recommendation was met with sincere thoughtfulness and enthusiasm! We were so impressed…he does the job of three people, compared to some similar boutique, high end properties that we frequent. He is a true gem!

We had a wonderful stay at this lovely hotel. From the moment we checked in to the moment we left, the staff could not have been more friendly and welcoming, nothing was too much trouble for them. Claudia (on front desk) and Fasie (not sure I've spelt his name right) in the rooftop bar went out of their way to make us feel special. But, as I've said, everybody went out of their way to ensure we had a lovely experience. The breakfasts were incredible - everything imaginable that one could want and constantly replenished. The amount of choice was extraordinary and everything super fresh. The location of the hotel was perfect for both accessing the water front and being able to walk from the hotel into the centre. When we return (which we will) we shall choose a different category of room. Our room was a courtyard option which we found very dark with nowhere to sit. There were two very uncomfortable, barely functional, chairs, so even having a morning coffee in the room was not very appealing. However, the bathroom was excellent, which is so important. Can't recommend this hotel highly enough. We are hoping to return in May 2025.

Gorgeous hotel, set in a perfect location just two streets away from the busy centre, a 10 min walk from the beach, and a 5 min walk from the main cathedral. The staff, service, rooms, and food are all of the highest quality. I have to give a special shoutout to Laura at the reception, as well as the other women who helped check me in and worked the breakfast / rooftop bar. The 45 minutes of private spa time is such a lovely touch too. All in all I would definitely recommend and revisit given the opportunity.

It is very convenient to take a taxi from the airport to the hotel. I found that many hotels nearby are called XxxMelia. Maybe this area is the name. The hotel is located opposite the sea. The sea view room we chose has a small terrace to sit on, which is more comfortable and comfortable. Breakfast is also delicious, there are many choices, there are special people to omelettes, many hotels do not have this service, the hotel does not provide toothbrushes, you have to take the initiative, this hotel is good, it is a bit not enough to clearly mark the price, when we go, the service staff inside is not in the room, I put two small pieces of chocolate (a small piece of that), and opened a corner of the quilt on the quilt. Two beds and one piece. We thought it was a gift and ate it. When we checked out, we were told to charge 9 euros. This is a bit pitted. I think this is not suitable. Others are fine. Be sure to pay attention to the minibar and glass, these are not free food, will be charged, reasonable consumption.

Perfect hotel, perfect service staff, from the first moment you walk into the hotel, you can feel the warm service of the hotel staff. The hotel is located in the center, walking distance to the attractions, all kinds of delicious and fun around, it is a quiet place. The room size is very good, the details of various designs are perfect, and the bedding is comfortable and clean. The attentive hotel staff also prepared me a surprise: a beautiful birthday cake. We had a perfect holiday here!

A very dignified and beautiful hotel in the old town of Palma. Check in was quick and friendly. The rooms are large and very comfortable. The fairly high price is definitely justified given this location and amenities. The rooftop pool alone is more of a standing pool and not suitable for swimming.

If you're looking for a luxurious and unique getaway in Palma de Mallorca, look no further than Can Bordoy Hotel. Tucked away in the heart of the city, this boutique hotel is a hidden gem that will captivate you from the moment you step through its doors. One of the first things that struck me about Can Bordoy Hotel was its exquisite design. The hotel is housed in a beautifully restored 16th-century mansion, and the attention to detail is simply breathtaking. From the carefully curated art pieces to the ornate furnishings, every corner of the hotel is a visual treat. The rooms at Can Bordoy Hotel are equally impressive. Each one is individually designed with its own distinct character, blending modern amenities with historic charm. The beds are incredibly comfortable, and the bathrooms are well-appointed with luxurious toiletries. I especially loved the unique features such as exposed wooden beams and original stone walls that added a sense of authenticity to the experience. The service at Can Bordoy Hotel is top-notch. The staff is attentive, friendly, and always ready to assist with any request. From arranging restaurant reservations to providing insider tips on the best places to visit in Palma de Mallorca, the team went above and beyond to ensure that my stay was memorable. One of the highlights of my stay at Can Bordoy Hotel was the stunning courtyard. This hidden oasis is a tranquil retreat from the bustling city, with lush greenery, comfortable seating, and a beautiful swimming pool. It's the perfect place to relax with a book, enjoy a glass of wine, or simply take in the peaceful ambiance. Another standout feature of Can Bordoy Hotel is its gastronomic offerings. The hotel's restaurant, Botànic, offers a culinary journey that showcases the best of Mediterranean cuisine with a modern twist. The dishes are beautifully presented and bursting with flavors, and the wine selection is extensive. I also loved the breakfast, which featured a delightful spread of fresh fruits, pastries, and local specialties. The location of Can Bordoy Hotel is also a major plus. It's situated in Palma de Mallorca's historic Old Town, just a short walk from iconic landmarks such as the Cathedral of Santa Maria of Palma and the Royal Palace of La Almudaina. There are also plenty of shops, restaurants, and bars nearby, making it a convenient base for exploring the city. Overall, my experience at Can Bordoy Hotel was nothing short of exceptional. The combination of its historic charm, impeccable service, outstanding gastronomy, and prime location made it a truly memorable stay. I highly recommend this hotel to anyone looking for a unique and indulgent experience in Palma de Mallorca. I can't wait to return and create more cherished memories at Can Bordoy Hotel.