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Let’s talk about the dissatisfaction first. Due to my negligence at the time, I only filled out a check-in when two people checked in to book a room. After that, there was no notification the next day that an additional fee of 30 euros per night would be charged. I felt a little dissatisfied with the additional charge. The premise is OK. When I checked in, I was told that I had no objection at all. It was annoying to tell me the next day. Secondly, the hotel facilities are a bit old, but after all, they are there for how many years they have been in business. Besides, the advantages are that the restaurant is good. Mallorca is actually quite big. The hotel is an hour's drive from attractions such as the Jelly Sea. Looking left and right, the toiletries are all from Bvlgari. However, considering that the room price is around 1,500 per night in the off-season, it cannot be said to be cost-effective.

Perfect location and perfect room and service. Never been to Mallorca and I wanted to be central to everything and with a rooftop pool. That’s exactly what I got. First the staff were all professional and super nice. We got the junior suite with a jacuzzi tub with balcony. Amazing! The room was a big and that jacuzzi was amazing. Nice comfy king size bed with a couch to just relax. We were so pleased with the room. The rooftop pool was fabulous with a great view of the cathedral and royal palace which were both like 10 minute walk mostly in the shade. We were also like a 10 minute walk to the tempura market. Again we were like 10/15 minute walking distance to almost everything. The spa was also really nice. It was not working for about a day do the staff was so nice to send up a bottle of Brut. Lastly the restaurant which had the bedder breakfast was both delicious and had a great view. We love this hotel.

Outstanding stay at the hotel Saratoga, the hotel is very well managed, perfectly located and the rooms are spacious and very comfortable. The breakfast is extensive and reasonably priced. We were a group of friends and truly appreciated the warm welcome and support given by Fausta and her team there especially Carie despite having made some mistakes in our bookings they were superbly supportive and helped us sort out our rooms. I have been coming to Mallorca for a very long time and highly recommend this hotel. If booked in advance, it is also possible to get a parking place very close to the hotel. Overall a super stay at the Saratoga and a very big thank to all the staff there including the colleagues working on the nice roof top bar.

Very close to the central station in the city center, the surrounding is more convenient. The room is a little old, but it's hard to find a single room at this price in a tourist resort. There is a cafe next to it that can solve the problem of breakfast, and there is an Asian supermarket where you can buy water or something at night

The hotel room was great, the staff impeccable, just the small problem that can surprise you is that we had a booking tax of €8 and a bit, except that on the site where we booked and paid for the room online, at no time did they warn us that there would be a tax (knowing that we only slept one night, the price of which is not exorbitant either) so be careful not to get ripped off, especially if you were going to stay for a long time, the taxes will surely increase...

We absolutely loved our stay at Nobis! From the moment we walked through the front door, we were made to feel so special. My husband and I were both offered a beverage of choice, and we were personally assisted with our check in. The hotel is just amazing! It's more of a boutique compared to other hotels I've stayed in and I loved it. our room was on the second floor and not far from the community bar area. The bartenders were so fun! We would stop there every night to enjoy a cocktail or two and they would chat with us while we were there. There are so many areas to sit and take in the atmosphere. I was so sad to leave this hotel. I would definitely stay here again and hope we get to return to Palma. It is just a lovely place!

Perfect hotel, perfect service staff, from the first moment you walk into the hotel, you can feel the warm service of the hotel staff. The hotel is located in the center, walking distance to the attractions, all kinds of delicious and fun around, it is a quiet place. The room size is very good, the details of various designs are perfect, and the bedding is comfortable and clean. The attentive hotel staff also prepared me a surprise: a beautiful birthday cake. We had a perfect holiday here!

What a lovely hotel. I visited Palma in 2017 and stayed in a villa on the same street, so I knew the location would be great. It is lovely and quiet around the hotel, but the main road (Joan Miró) is just 2 mins walk away with a variety of lively bars, restaurants, cafés, convenience stores and pharmacies. There is a large supermarket (Mercadona) 5 mins walk away. You can walk right into the city centre, Marina etc. from the hotel in 15-20 minutes. Porto Pí shopping centre with a huge Carrefour is accessible by foot (20 mins) or by bus from Joan Miró. The hotel has room at the front for taxi drop off if you need it. Upon arrival I was greeted by a friendly member of staff at check in, he was helpful and explained everything to me that I needed including WiFi, breakfast etc. There are maps at the reception desk too if you need them. I stayed on the second floor and there is an elevator if you have heavy bags. I didn’t use it but there is a small café-bar on the ground floor near reception; it has a very calm and peaceful decor. There is always someone at reception 24/7 if you need them. The room was a twin/double for solo use and I felt safe as a female solo traveller. The beds were super comfy and there are plenty of pillows. There is a mini bar in the room which means you can also store your own refreshments which is handy - don’t have to go back and forth from the shops too much. Plenty of storage in the wardrobe and there is a safe too. The balcony was lovely - what I would do to be back on there with a cold cerveza watching the sunset. Bathroom was clean and contemporary with shampoo, shower gel and soap. My room was spotless every day thanks to cleaning staff. There is AC in the room. Only downside is there is no swimming pool but you are not far from the beaches and you can always purchase day passes for other hotel pools and spas. Breakfast buffet has a very wide choice and a coffee machine (plus teas). I would definitely stay here again when I come back to Palma!!