6 Chome-1-55 Uehonmachi, Tennoji Ward, Osaka City, Osaka Prefecture, 543-0001, JapanView Hotel Details
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Sheraton Miyako Hotel Osaka Guest Reviews
4.4/5
Very Good
2152 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(2152)
Positive reviews(2055)
Reviews with photos/video(517)
Easy to get around(643)
Close to airport(270)
Convenient for shopping(229)
Delicious breakfast(109)
Great value for money(98)
Average sound insulation(41)
Perfect for kids(25)
Luxurious(21)
Negative reviews(97)
ET2008
Comfort Premium Twin Room
Stayed in Nov 2024
Family
41 review
3.7/5
Posted on Jan 1, 2025
Location is convenient as it is above the train station. Breakfast could be better as for a 5 stars hotel.
Response from Property: Thank you very much for staying with us. We will make every effort to ensure that you will appreciate the hotel in points other than breakfast.
Nin Kyo
Comfort Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
We stayed 6 nights at Sheraton , first 3 nights were upgraded to premium room but the other 3 nights after we back from Kyoto was to normal room , however they have provided everything we need eg like shower chair fir elderly . Very good and thoughtful services , central location and can go everywhere easily . Many eateries n Kintetsu departmental stores n Hihi town n Newly yufura shopping ctr all around the hotel .
Response from Property: Thank you for staying with us. We will share your comments with our staff to improve our services in the future. We look forward to the opportunity to welcome you again.
Anonymous User
Premium Floor Deluxe Twin Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 26, 2024
staff was incredibly friendly and accommodating from check-in to check-out. They went out of their way to ensure all my needs were met, offering helpful local recommendations. We love the lounge access!!
Response from Property: Thank you very much for staying with us. We will share your comments with our staff to improve our services in the future. We hope you will visit us again.
Cora
Premium Double Room No Smoking
Stayed in Sep 2024
Couples
25 review
4.0/5
Very Good
Posted on Oct 16, 2024
Easy location to metro, reasonable parking fee if you drive. Easy assess to many tourist locations, comfortable bed and good pillows, many options for food.
Response from Property: Thank you very much for your stay. ๏ผทe will continue to improve our service.
Anonymous User
Premium Floor Standard Double Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Location was great. Easy access. Room was cleaned Plenty eatery ard. Shopping was great. Highly recommended.
Response from Property: Thank you very much for staying with us. We will continue to make every effort to make your stay with us a pleasant experience. We look forward to welcoming you again.
Xiang Da
Premium Floor Deluxe Twin Room
Stayed in Dec 2024
Family
4 review
4.5/5
Great
Posted on Jan 10, 2025
Location is right above subway and room is big and great but unfortunately thereโs no smart tv
Response from Property: Thank you very much for staying with us. Smart TV is certainly convenient. Thank you for your valuable feedback. We will share it with our hotel staff to improve our services.
Kazzzar
Premium Double Room No Smoking
Stayed in Sep 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 14, 2024
Convenient location for airport transfers and shuttle bus going to Tennoji. Nearby stores inckude a variety of Kintetsu department store, HiHiTown with eateries, Daiso, chemists, 24 hour Aeon and Harves supermarkets. Hotel facilities are of standards expected from sheraton, though the hotel itself is dated by its decor. In general, a fair hotel for a short visit to Osaka.๐
Response from Property: Thank you very much for your stay. As you have mentioned, our hotel is conveniently located for sightseeing, dining, and transportation. We hope you will visit us again when you come to Osaka.
Guest User
Comfort Twin Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 20, 2024
good hotel, metro is two steps away, dotonbori is 20 minutes walk away
Response from Property: Thank you very much for staying with us. It is a great place for sightseeing, shopping, and dining.
CS
Comfort Premium Triple
Stayed in Jul 2024
Family
6 review
4.0/5
Very Good
Posted on Sep 22, 2024
Good location especially direct bus to and from KIX airport. Many restaurants around hotel. I have been visiting this hotel for many years and will always come back to stay here.
Response from Property: Thank you for your continued patronage. We will continue to enhance our services and maintain our facilities to ensure that you stay with us every time.
Yee Leng Chong
Premium Sheraton Super King Room
Stayed in Dec 2023
Solo travelers
9 review
4.5/5
Great
Posted on Jan 27, 2024
Spacious room with super comfortable bed. It's located just right beside Kintetsu Limited Express so it was very convenient coming from Nagoya without having to change trains. It's just 1 station away from Namba, Dotonbori, Shinsaibashi & Kuromon Market which is very convenient.
Response from Property: Thank you for staying at the Sheraton Miyako Hotel Osaka. We appreciate your kind words. We look forward to welcoming you again.
Goh
Comfort Twin Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 4, 2024
We stayed 4 nights at Sheraton Miyako Hotel, Osaka during 28-30 May & 2-4 June 2024.
The room is relatively spacious and has all the required stuff like toiletries, coffee machine, fridge, etc.
Staff is helpful and attentive. Check-in is really fast.
Location is great with Kansai Airport Limo Bus from T1 or T2 to hotel doorstep. There are 3 subway lines below the hotel. Next to the hotel is 2 big shopping centres with lots of food option.
Response from Property: Thank you very much for your stay. The location is excellent. Dining, sightseeing, etc. ใOur staff is working hard to enhance our services to satisfy all of our guests. We hope you will stay with us when you visit Osaka.
Cozyli
Comfort Premium Twin Room
Stayed in Nov 2023
Travel with friends
30 review
4.0/5
Very Good
Posted on Dec 29, 2023
The Room is spacious and clean. Is located near to the subway station. Had a great stay!
Kin kei
Comfort Premium Twin Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on May 31, 2024
A. very traditional Sheraton style hotel. Maintaining good quality of cleaningness and services . The location of this hotel is almost perfect, very very convenient travel by subway and JR, also it is easy to get a taxi. Love this hotel, will stay again if going to Osaka next time.
Response from Property: Thank you very much for your stay. As you mentioned, our location is convenient for transportation, dining, and sightseeing. We will continue to strive to improve our services, and we look forward to having you stay with us when you come to Osaka.
Wai0202
Premium Twin Room
Stayed in Mar 2024
Family
5 review
4.0/5
Very Good
Posted on Apr 28, 2024
Location is convenient, service is normal and acceptable, price is a little bit higher as consider the overall performance.
Response from Property: Thank you very much for your stay. We also appreciate you taking the time to leave us a comment. We will make every effort to improve the cost performance. We hope you will stay with us again.
A-Majid
Premium Twin Room
Stayed in Apr 2024
Family
19 review
3.7/5
Posted on May 14, 2024
Everything is good , only for families who have baby the hotel donโt offer to give cradle ุ
Response from Property: Thank you very much for staying with us. As you said, I think everyone would be happy if we could contact them and guide them through the process. Currently, we do not have a cradle available, but we do have a baby cot and will place one in your room upon request. However, due to the limited number of cribs and the age groups available, we may not be able to provide a crib for everyone.If there is anything else we can do to help, please feel free to contact us.