Imperial Hotel Osaka Reviews

In general, every thing in the room is easy to use and in good condition. You can put your drink in the refrigerator. Although I forgot after…. Services was professional. Too bad, all the good views room (riverside view) are taken which is pity, we have to face city lights view for five days. There are many 24hours shop around. Quite easy to get stuff you want. Shuttle buses drivers are superior. They are extremely kind and helpful. Best regards to them and greeting stuff who stand in front of hotel.

Hotel was perfectly located, amazing surroundings next to the river. Hotel was clean and service was outstanding.

The Imperial is a classic 5 🌟 hotel with all the services amenities we expect with this degree of pedigree. Make no mistake this is a classic hotel with mid-century modern, classic and art deco all present within the interior and architecture and if you like modern rooms, hip nightlife or trendy haute cuisine this is not thplace for you. Yet nothing feels old or run down- All the rooms are emaculate and the sheets are changed several times a day with a option to have the staff set your bed up for the evening per request. The hotel resturant, especially Nadman and Kyubei are world renowned and readily avaliable, as is the Old Imperial Bar which is one of the most beatiful bars in Japan. Trends will come and go, but if you want to experience class and timeless luxury, Imperial should be your choice.

Rooms are very spacious. Nice service, with free shuttle bus taking us to JR osaka station.

If fitness room can be free to guests and open earlier in the morning from 6am and last till midnight. That will be better to suit customers’ need.

Nice staff, and the room was nice and clean. The breakfast was expensive and the buffet was limited. The location is 20 minutes from Tokyo tower and close to Tokyo Disney and Dotombori street (the kitchen of China)

Everything about the hotel was fantastic. We stayed the weekend just to enjoy sightseeing and walking in the area. The service in the lobby was excellent from checkin to checkout. You didn’t get the feeling that it was frequented by Americans, but they didn’t miss a beat. The room had a great view. The bathroom was amazingly appointed, and looks like it was recently updated with the latest and greatest Toto everything. I would recommend it. The breakfast buffet is on par with others, but unless it’s included in your room rate, I would skip it and get something outside the hotel

The location of Imperial Hotel Osaka is very good, close to Osaka Castle and several areas with Sakura blossom. We enjoy the hotel lounge at 23F very much, environment comfortable and snacks delicious. If we visit Osaka again, Imperial Hotel Osaka will be still one of top choices.

This is a grand hotel. When you arrive a doorman will escort you and your luggage up to the check in desk where the process couldn’t be simpler. The lobby area is beautiful and was decorated with orchids when we stayed. The lifts have that lovely art deco feel and you never have to wait long for them. Corridors are wide and clean and rooms well positioned. Our room had a city view and what struck us straight away was the size. After a teeny room in Tokyo, this felt palatial and comfortable. The bed was large and western style pillows helped the comfort a lot. Good air con that isn’t limited by having to leave a key card behind, and a fantastic bathroom too. All possible amenities were available either in your room or from reception. Upon leaving, we also discovered a free shuttle bus to Osaka station. A great hotel which I would definitely book again.

Very nice environment especially during this Sakura blossom season. Beautiful park and river next to the hotel. Great services. Very close to the JR Station, approximately 1 km.

We had a wonderful experience at the Imperial Hotel Osaka. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

Very nice service, clean and spacious. Shuttle bus is convenient to Osaka station.

Very nicely managed hotel with everything so organized. Location is perfect for visiting Kyoto.

You have to pay more when you want to use swimming pool and gym what’s the point of being 5 stars hotel. Moreover, the staff at the pool treat me badly ! Don’t respect customer.