Doyamacho 2-1, Kita Ward, Osaka City, Osaka Prefecture, 530-0027, JapanView Hotel Details
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Osaka Tokyu Rei Hotel Guest Reviews
4.3/5
Very Good
501 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(501)
Positive reviews(477)
Reviews with photos/video(99)
Near shopping area(55)
Convenient for shopping(53)
Easy to get around(51)
Small room size(27)
Delicious breakfast(18)
Friendly front desk staff(13)
Perfect for business trips(11)
Luggage delivery service(5)
Negative reviews(24)
Anonymous User
Twin Room Smoking
Stayed in Oct 2024
Couples
28 review
3.0/5
Posted on Nov 23, 2024
About a 10 minute walk from Osaka station.
Service attitude of front desk staff needs substantial improvement. For example, one agreed to baggage storage, but another (young male) said NO and with an aggressive and totally not-service-oriented attitude.
Room was NOT clean, with strands of long hair in the bath and on the wash basin top.
Response from Property: Thank you very much for staying at the Osaka Tokyu REI Hotel. We sincerely apologize for the inadequate response of our front desk staff and the cleanliness of your room. Your valuable feedback is very valuable to us as we strive to make your stay with us even better. We appreciate your understanding and we will do our best to provide you with a more satisfactory stay in the future.
Jeffreyyyyyyy
Twin Room Non smoking
Stayed in Oct 2024
Travel with friends
4 review
3.7/5
Posted on Nov 17, 2024
Strongly recommend this place for solo travelers or friends! Nice location and clean space! (Not a brand-new hotel but it is well managed condition!)
Convenient stores were nearby, so that is a huge plus.
Yammi
Double Room Smoking
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 26, 2024
This Hotel is definately close to the Umeda station exit and many restaurants, convenience stores nearby. It is recommended for travel to stay.
Guest User
Single Room Smoking
Stayed in Sep 2024
Travel with friends
25 review
3.5/5
Posted on Nov 3, 2024
Close to many restaurants but if you do a lot of shopping near Umeda or if your itinerary requires frequent travel by JR then this hotel is a bit far. But generally it’s good for those who don’t have much to carry with them.
_MerMaiD_
Single Room Non smoking
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Convenient Location with All the foods surrounding,as well as walkable distance to the Osaka Station,Umeda Station etc via Underground malls.
Response from Property: Thank you very much for having stayed at Osaka Tokyu REI Hotel.Our hotel is located in the central area where you can use the JR Osaka station, Umeda subway station, Higashi Umeda station, Hanshin Umeda and Hankyu Umeda railway lines.We are very much looking forward to your next stay.Thank you for sharing your review with us.
cecilia marlina
Double Room Smoking
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Typical small hotel in Japan but it is clean and located in a strategic location to travel around Osaka. All the basic requirements are met and valuable.
Anonymous User
Twin Room Non smoking
Stayed in Mar 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on May 1, 2024
Hotel clean but small room. Normal. Near umeda and osaka stations. Many shops nearby.
FHSY
Single Room Non smoking
Stayed in Apr 2024
Business travelers
13 review
4.5/5
Great
Posted on May 26, 2024
Very close to the shopping area, conveniently located and good area.
Guest User
Single Room Non smoking
Stayed in Jan 2024
Solo travelers
26 review
3.5/5
Posted on Feb 24, 2024
Hotel is around a 15 minute walk away from New Hankyu Hotel. Wouldn't say most convenient but room size is good. Amenities provided also sufficient. Rooms are clean given their age. The biggest problem is the lighting and bed. There are many devices with light on, such as light literally next to your eyes when you lie down, could barely sleep. Also the bed was not comfortable and the weird pillow with a soft and hard side was difficult.
Decent place but so hard to sleep, at least for me.
Phuong
Double Room Non smoking
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 23, 2024
Nice and affordable price. Good location. I like staying here.
Sok Kuan
Double Room Non smoking
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 25, 2024
The hotel location is supper and surrounded with a lot of food and entertainment outlets
CHUN HING
Twin Room Non smoking
Stayed in Mar 2024
Family
2 review
2.5/5
Posted on May 2, 2024
Every thing is normal and not very good. basic on the price level it is acceptable. But if your budget can afford better than I will recommend you find other
Guest User
Twin Room Non smoking
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 23, 2024
Good choice for short stay.
Clean and tidy.
And close to restaurants and shops
Gemma Mission
Double Room Non smoking
Stayed in Nov 2024
Family
1 review
3.0/5
Posted on Jan 4, 2025
Breakfast is delicious ,good staff
Kiku.N
Single Room Smoking
Stayed in Feb 2024
Solo travelers
2 review
3.2/5
Posted on Mar 16, 2024
This is my bad but mistakenly chose smoking available room and smelled so smoky.
I think it’s enough if you travel just staying the nights.