HOTEL MYSTAYS Shinsaibashi Reviews
HOTEL MYSTAYS Shinsaibashi
1 Chome-9-30 Nishishinsaibashi, Chuo, Osaka City, JapanView Hotel Details
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HOTEL MYSTAYS Shinsaibashi Guest Reviews
4.2/5
Very Good
117 review
Verified reviewsLocation4.3
Amenities3.9
Service4.3
Cleanliness4.1
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All Reviews(117)
Positive reviews(106)
Reviews with photos/video(33)
Awesome stay(21)
Easy to get around(18)
Friendly host(17)
Convenient for shopping(14)
Close to metro(10)
Great value for money(7)
Negative reviews(11)
Guest User
Superior Queen Room
Stayed in Mar 2024
Family
1 review
Very Good
Posted on Apr 1, 2024
Good location
Response from Property: ゲスト 様
Thank you very much for choosing Hotel MyStays Shinsaibashi from among the many accommodation facilities available.
We are relieved to hear that you were able to relax and enjoy your stay without any inconvenience.
We look forward to using our hotel again when you come to Osaka.
HOTEL MYSTAYS Shinsaibashi
front staff
Anonymous User
Superior Twin Room
Stayed in Jun 2023
Friends
4 review
Outstanding
Posted on Sep 12, 2023
Very convenient close to the Lawson and subway room is nice good for travel
Response from Property: Dear Guest,
Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon.
Sincerely,Hotel Mystays Shinsaibashi
samanthalummmm
Superior Queen Room
Stayed in Jan 2023
Couples
18 review
Very Good
Posted on Jan 17, 2023
Nice hotel with good location. Will come back to this hotel again when i visit japan next time.
Response from Property: Dear Guest,
Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon.
Best regards、
Hotel Mystays Shinsaibashi,
Reception.
Kelvinchiu1127
Superior Triple Room
Stayed in Mar 2023
Friends
6 review
Posted on Mar 6, 2023
The location is good. But the hotel facilities is not good. Wi-Fi is suck, always disconnect. The charging pot is not convenient to use. Bed madtress is not comfortable. The window is block and nothing can be seen so the room is dark. Reception is close after 10pm.
Response from Property: Dear guest,
Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us.
Thank you for your comment regarding charging pot and the windows in the guestroom. Your feedback will be instrumental for us to improve our service. There are two charger pots near bed side lamps.
Even the Reception is closed after 10p.m., you can call the night staff by using the white telephone near the front desk. And you can call the night staff by interphone on the first floor when you have trouble to enter to the hotel after 10 p.m.
We sincerely hope to welcome you again at our hotel.
Best regards,
Hotel Mystays Shinsaibashi
Front Staff
Wenlong
Superior Twin Room
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Jan 1, 2024
Very good location for shopping
Response from Property: Dear Guest,
Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon.
Sincerely,
Hotel Mystays Shinsaibashi
Guest User
Superior Triple Room
Stayed in Dec 2022
Friends
1 review
Very Good
Posted on Dec 22, 2022
Great location, 2 mins walk from the Shinsaibashisuji Osaka Metro station and 4 mins walk from the Shinsaibashisuji street.
Response from Property: Dear Valued Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.
Sincerely,
Hotel Mystays Shinsaibashi
Guest User
Superior Triple Room
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Oct 17, 2023
Good service and very kind staff
Response from Property: Dear Guest,
Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon.
Sincerely,Hotel Mystays Shinsaibashi
Guest User
Superior Triple Room
Stayed in Dec 2022
Family
1 review
Posted on Dec 26, 2022
This hotel, MYSTAY, was okay, but they could improve in their cleaning and facilities. They would have more potential if they had room services and professional cleaners for their rooms. This is because when we got our hotel room, they had a left over shoe box behind the door from the last costumer and it gave us a bad impression of the hotel.
Response from Property: Dear guest,
Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay close attention to each room and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditions for you and therefore caused you a great inconvenience and discomfort. Although we can't change what already happened, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry.
Hotel Mystays Shinsaibashi
Front Staff
Guest User
Superior Triple Room
Stayed in Oct 2022
Family
3 review
Great
Posted on Nov 2, 2022
great deal and the location is very convenient. Metro station is just two minutes away and shinsaibashi is also very close.
Response from Property: Thank you for staying at Hotel Mystays Shinsaibashi. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.
We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future.
Hotel Mystays Shinsaibashi
Front staff
Guest User
Superior Double Room
Stayed in Nov 2022
Couples
2 review
Great
Posted on Nov 13, 2022
Very convenient place
Space is only enough for 2 ppl.
Response from Property: Thank you for staying . We appreciate you taking the time to write to us.
Your warm remarks are sincerely appreciated and further encourage the exceptional service and quality at our hotel. We hope to see you again at Hotel Mystays Shinsaibashi your next trip.
Best Regards,
Hotel Mystays Shisaibashi
Guest User
Superior Triple Room
Stayed in Dec 2022
Family
13 review
Posted on Jan 2, 2023
very good location hotel
Response from Property: Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.
Sincerely,
Front Staff、
HOTEL MYSTAYS SHINSAIBASHI.
Youshun
Superior Queen Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 22, 2024
We checked in on April 15th and checked out on the 21st.
The room is a superior king room bed
The service attitude of the counter staff is very good
We stayed for six nights in total
There is a 7-11 right outside, which is super convenient.
There are delicious restaurants on both sides
A little further to the side is Shinsaibashi.
Super easy to visit...
If I come to Osaka next time, I will still choose to stay here
Comfortable stay and happy shopping...
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel MyStays Shinsaibashi from many hotels.
Our hotel is located in the city center with easy access to Namba and Kuromon Market, making it very convenient for sightseeing and shopping.
All the staff look forward to your stay again.
Mystays Shinsaibashi Hotel
reception staff
Guest User
Superior Twin Room
Stayed in Mar 2024
Friends
3 review
Posted on Mar 29, 2024
The price of 1,200 yuan does not include early reservations. The transportation is very convenient. The overall environment is incomparable to domestic hotels of the same price range. . .
The service is okay. You have to go to the lobby to change your towels every day. There is no room cleaning service. The overall experience is average.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel MyStays Shinsaibashi from among the many other hotels.
Our hotel is located in the downtown area, with great access to Umeda, Namba, and Kuromon Market, making it very convenient for sightseeing and shopping.
Some plans include daily cleaning.
We hope you choose us the next time you stay with us.
All of our staff are looking forward to seeing you again.
MyStays Shinsaibashi
front staff
K ~CL ~H
Superior Queen Room
Stayed in Mar 2024
Family
4 review
Posted on Mar 28, 2024
Stayed in a hotel for five nights and had a room check
Self-service format. If there are insufficient disposable supplies, you can go to the second floor to pick them up.
The location is very convenient. The room is small and fully equipped. There is a bathtub, TV, heating, small dining table, refrigerator...
Umbrellas are available for loan and there is a laundry room
Comfortable stay👍🏻
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise and affirmation of our hotel. We are honored to make you feel at home. Sincerely looking forward to your visit again.
MYSTAYS Shinsaibashi Hotel
小車仔
Superior Double Room
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Mar 28, 2024
Very close to the subway station, about a 2-minute walk from Exit 7. It is easy to access and can also go to Dotonbori and Shinsaibashi. The room is just smaller than expected. For two adults, it is recommended to choose a twin room. There is a 7-11 family mart and Lawson downstairs, so you won’t be hungry in the middle of the night.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Shinsaibashi from the many hotels available. Thank you for posting a review. We look forward to seeing you again. HOTEL MYSTAYS Shinsaibashi Front Desk Staff