Four Seasons Hotel Osaka

Four Seasons Hotel Osaka Reviews

Four Seasons Hotel Osaka

2-4-32, Dojima, Kita Ward, Osaka City, Osaka Prefecture, 530-0003, JapanView Hotel Details
Four Seasons Hotel Osaka
Four Seasons Hotel OsakaFour Seasons Hotel OsakaFour Seasons Hotel Osaka
Check available rooms for your travel dates
We Price Match
1 night

Four Seasons Hotel Osaka Guest Reviews

4.6/5
Great
9 review
Verified reviews
Location4.6
Amenities4.8
Service4.8
Cleanliness4.1
Filter by:
Sort by:
All reviews(9)
Positive reviews(8)
Reviews with photos/video(6)
Negative reviews(1)
veron312
Superior Accessible Room King
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel is newly opened, so the facilities are very good, the service attitude is also very good. I met a manager from Hong Kong who came to support the work. He is very nice and experienced. The room is a little crowded because of the addition of a small bed, but it is still fashionable and warm. The hotel breakfast is also rich. Overall, the hotel is of very high standard.
Original TextTranslated by Google
Guest User
Tatami Premier Room - Two Double
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 15, 2024
This time I stayed in Osaka for 12 days, accompanied my daughter to attend a short-term art course, stayed in 3 hotels, and stayed in Four Seasons for the last three nights. The service is better than InterContinental. The staff will greet the guests when they enter and leave. It's good! We booked a tatami room on the 28th floor, and the check-in was also on the 28th floor. The service is like the executive floor with dedicated service. The staff are from Hong Kong, Taiwan, and Shanghai. I like to drink tea. The handmade tea they make is delicious. When I have time, I run to ask the staff to make tea for me. After 5 pm, you can also have a glass of wine (free) to enjoy the sunset. Small desserts are also provided. Ctrip shows that breakfast is not included, but it is actually included in the store. You can choose to eat a box Japanese breakfast on the 28th floor or a semi-buffet on the first floor. The breakfast is delicious and rich! We have tried the French restaurant on the first floor for lunch and dinner, which is very good! Afternoon tea requires reservations. There are many Japanese! The 37th floor is a Chinese restaurant that I didn't try. In addition, the sushi restaurant has not opened yet!
Original TextTranslated by Google
6/12
Guest User
Superior Accessible Room King
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 30, 2024
Hygiene: Considering the price of Four Seasons, the hygiene is not satisfactory. The trash can was not cleaned at all during the four nights. Facilities: Because it is a new hotel, the facilities are very good. The shower in the bathroom has a strong water flow, the lighting is easy to adjust, and the elevator is fast and quiet. Environment: The hotel has no decoration smell and no smoke smell. The color matching of the decoration is very elegant, suitable for parents and children to stay together. Location: It takes 13 minutes to walk from JR Osaka Station, which is not far or near. There are Family Mart, Yoshinoya, and Matsuya along the way. Shinhokuchi is just across the street. Overall, it is a happy, comfortable and safe stay. But the room fee is nearly 5,000, which is a bit not worth it. I will look for other hotels next time.
Original TextTranslated by Google
6/8
Guest User
Superior Accessible Room King
Stayed in Aug 2024
Family
1 review
2.5/5
Posted on Aug 30, 2024
The room is slightly larger. The new room still has a smell. I asked for a purifier. The view is average. The bedding is average. It is a bit far from the Umeda shopping district. The weather is hot or you have to take a taxi if you carry a lot of things. The service of Four Seasons is average. Really. I have been to many Four Seasons hotels in Osaka. I forgot to take my bag before leaving. I contacted the hotel but they couldn't find it.
Original TextTranslated by Google
Guest User
Junior Suite Double
Stayed in Aug 2024
Family
37 review
4.3/5
Very Good
Posted on Aug 30, 2024
Convenient location, good service, complete facilities, very close to Osaka
Original TextTranslated by Google
Guest User
Superior Accessible Room King
Stayed in Sep 2024
Family
28 review
5.0/5
Outstanding
Posted on Sep 12, 2024
I like the design style, advanced facilities, excellent service, located in the downtown area, convenient for travel, and close to several large shopping malls. It is convenient and fast for shopping. I recommend everyone to go and have a look. It is really good.
Original TextTranslated by Google
Anonymous User
Superior Room - Two Double
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 20, 2024
It's about a 15-minute walk from Osaka Station. The hotel is newly opened, the rooms are new and large, and it's worth recommending!
Original TextTranslated by Google
Guest User
Tatami Premier Room Double
Stayed in Aug 2024
Family
39 review
3.7/5
Posted on Aug 15, 2024
First off, the breakfast is great, the design is great, the tatami room feels very relaxing, the bathroom is cool, albeit on the small side, and the bathtub is huge. Many of the waiters speak Chinese and many are *********. Question: My daughter actually found two cut nails on the tatami, which was really disgusting (I took a photo and will not post it). After calling the front desk, a woman with a ********* accent actually asked me: I How to deal with it! ! Later, the room was cleaned again, a plate of grapes was given, and an apology card was left; There was a small flying insect in the peach juice for breakfast after two minutes. None of this should happen at the Four Seasons. In addition, Miss Shen from China provides very meticulous service; the Hong Kong girl in the tea room on the 28th floor is also very nice.
Original TextTranslated by Google