Osaka Hotels with Bars

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

Thank you very much to Ms. Mizuki, an employee of the hotel. My daughter lost her wallet as soon as she checked into the hotel. The next day, it rained heavily, and Ms. Mizuki accompanied us on a video tour to search for her wallet. The last Japanese man picked it up and took it to the police station, and she helped us retrieve it. We are really, really grateful for the hotel's service and facilities, which are also very new. This trip was in Osaka, and I felt that the hotel service was very good. I will still choose to stay at this hotel for my next trip. Thank you again

We stayed 4 nights at Sheraton Miyako Hotel, Osaka during 28-30 May & 2-4 June 2024. The room is relatively spacious and has all the required stuff like toiletries, coffee machine, fridge, etc. Staff is helpful and attentive. Check-in is really fast. Location is great with Kansai Airport Limo Bus from T1 or T2 to hotel doorstep. There are 3 subway lines below the hotel. Next to the hotel is 2 big shopping centres with lots of food option.

Very old school hotel, a bit cramped for 4 adults, but luckily, it was a short 3 nights stays. My parents complained that room lighting is too dark, and our room is facing the main road hence the sound of vehicles passing by the hotel was very loud especially at night - On our last night there, a group of bikers kept going round and round the same area making those acceleration sounds (on purpose). The only best part would be the location of the hotel, near the train and subway station, near shopping malls, the bus stop to get on to go KIX airport is just right below their property.

Great location! JR station is just downstairs! Lots of big shopping centre and food choice! Daimaru is at the front of hotel. Definitely will visit again!

********** I booked 4 night (6/7-10/7) through Trip.com under the name of Chung chi ming with all payment made.  On the date of check in, my wife paid ¥1800 tax by Standard Chartered CX credit card.   However, upon receipt of monthly statement of credit card, I found that there was an unauthorised and unknown charge of ¥4300 without our notice or approval.  I was told that the ¥4300 was arisen from coffee consumption in the hotel but I didn't consume any. Bearing in mind that the credit card transaction was made without any notification or approval. It was unauthorised access to my credit card account and might be liable to criminal offence. I am going to write my comment to your hotel. Please sort out this matter or I will approach my bank or even police department to seek assistance. Its all about matter of principle. Eventually tthe the hotel found out that it was caused by system error which was the outstanding bill of previous guest. The loophole was that the hotel could charge guest at anytime without any notification or prior approval which posed a risk to customers. Very poor management and I need to dusclose this malpractice through various media platforms. I should also blame the negligence of bank card centre.

Absurd policy whereby guests are absolutely not permitted to check in until 3:00 p.m. onwards, which means a lobby crowded with impatient people. At the stroke of 3:00 p.m. there is a massive rush to check in with long cues. Why not at least register guests as and when they arrive and complete the registration for malities first? And if rooms are ready before 3:00 p.m. why not let our guests get comfortable and settled, instead of being so rigid and inflexible? Isn't caring for your paying customers a priority???? I was first assigned room 1602 which I later found out was right beside the lift's, and from where I could hear lifts going up and down all the time and by 11:00 p.m. as I could not sleep due to the noise, I had to repeatedly insist on a room change. Took four visits from a receptionist over the course of 40 minutes just to achieve this simple task. He was extremely reluctant to let me change rooms at first but only relented when I insisted that I would not pay for the room if I could not sleep in peace. The following day my keys did not work, and when I asked why, the reception staff said that they assumed that I would want to change rooms again, even though I had already told the receptionist the night before that, I would not be bothered changing rooms again. Poor communication among staff, and at the very least, I ought to have been informed when I first checked in that the room was prone to lift noise and been given a choice. Excellent location right above Shinsaibashi subway station, and in the busiest shopping and dining precinct of Osaka. The hotel has absolutely no recreational facilities such as a gymnasium or swimming pool, although the property is well maintained and clean, although the mattress in my room was sagging, probably due to age. BEWARE of rooms within 20 metres of the lifts - do not accept them under any circumstances, unless you are an extremely heavy sleeper!

We got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.

We got everything in the hotel, and appreciated a lot the self service beverage area. The breakfast buffet offers a wide array of Japanese and International food. And the location is perfect for all downtown areas in Osaka yet it is quiet enough to relax. If we had to comment on one thing, perhaps the self service laundry area can offer multilingual explanation so people can understand how to handle the washed/dried items from other hotel guests, otherwise it would be a super 5 stars

The room was a bit tiny but it was clean and convenient. It locates right next to exit 3 of Kitahama station. Absolutely recommend to stay here, guys.