Guest User
April 27, 2024
This is my first time staying at Atour. I have always heard from my colleagues that Atour has good service and a good decoration style, so I came to give it a try this time. But I didn't expect that my first stay at Atour would bring me a deep shock and touch. The reason was because of my hypoglycemia. Since I have hypoglycemia all year round, I must bring some sugary foods with me. But this time, because the journey was not very far, I didn't prepare. I got off the car and walked into the lobby to the front desk to check in, but there happened to be a small team at the front desk to check in, so I sat on the sofa next to me and waited. Not long after I sat down, a little sister poured me a cup of tea. At that time, I didn't feel particularly uncomfortable, and I said thank you to the girl. When it was my turn to check in, I was about to get up and found that I was a little dizzy. I had thought that I might have hypoglycemia again, but I didn't have the strength to call the front desk, but the little girl just saw my movements and came over nervously to ask if I was feeling uncomfortable or something happened? I told her that I needed sugar now. The little girl also understood what was wrong with me, so she immediately ran to get her own sugar and peeled it for me and handed it to me. I sat on the sofa for about ten minutes to relax. The girl at the front desk stayed by my side and watched my situation. I was really very touched at the time. When I checked in, the girl was also by my side and sent me to the room. We also added WeChat. She also said that if there were any questions, I could contact her immediately. This girl who did things from beginning to end touched me very much at the time. When I checked out the next day, the girl had already gone off work. I asked the front desk who was working that day what her name was. They said her name was Bobo. This girl's name was so cute. I hope I can meet her again next time I come and thank her well. It was also because of this experience that I decided that I would definitely stay in Atour on future business trips. Thanks again to Atour Hotel.
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