The Grand Hotel - Heritage Grand
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nuwara Eliya

The Grand Hotel - Heritage Grand

No.2 of Cultural Hotels in Central Province
05 Grand Hotel Rd, Nuwara Eliya, Central Province 22200, Sri Lanka
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When you stay at Grand Hotel in Nuwara Eliya, you'll be in the mountains, within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. This eco-certified hotel is 0.8 mi (1.3 km) from Assemblies of God Church Nuwara Eliya and 1 mi (1.7 km) from Galway Forest Reserve.Show More
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hotel overview picture
4.4/5Very Good·Excellent Location
Very beautiful, well maintained facilities, beautiful scenery
Amenities
Golf CourseIndoor swimming poolHorse RidingHikingSpaMassage RoomFitness RoomPublic ParkingFreePriority airport pick-upCar Rental
All Amenities
Surroundings
Airport: Katugastota Airport
(82.4 km)
Train: Nanu Oya Railway Station
(3.4 km)
Train: Ambewela Railway Station
(16.2 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Suite
6

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 Single bed
Non-smoking
Refrigerator
Minibar
TV
Blackout curtains
Room Details
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Junior Suite
5

Junior Suite

Bedroom 1:1 Double bed
Non-smoking
Refrigerator
Minibar
Electric fan
Toothbrushes
Room Details
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Queen Elizabeth Suite
5

Queen Elizabeth Suite

Bedroom 1:1 King bed
Non-smoking
Refrigerator
Minibar
TV
Blackout curtains
Room Details
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Deluxe Junior Suite

Deluxe Junior Suite

Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Room Details
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Two-Bedroom Suite
1

Two-Bedroom Suite

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Non-smoking
Minibar
Tea bags
Blackout curtains
Anti-slip stool for kids
Room Details
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Accessible Deluxe Double Room with Hill View
10

Accessible Deluxe Double Room with Hill View

1 Double bed
Has window
Non-smoking
Refrigerator
Minibar
TV
Wardrobe
Room Details
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Deluxe Double Room

Deluxe Double Room

1 Queen bed
Non-smoking
Refrigerator
Electric fan
Toothbrushes
Private toilet
Room Details
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Gregory's Suite
13

Gregory's Suite

Bedroom 1:1 King bed
Non-smoking
Private bathroom
Refrigerator
Minibar
Blackout curtains
Room Details
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Accessible Deluxe Twin Room with Hill View
8

Accessible Deluxe Twin Room with Hill View

2 Single bed
Has window
Non-smoking
Refrigerator
Minibar
TV
Blackout curtains
Room Details
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Guest Reviews

4.4/5
Very Good
65 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.3
  • Location4.5
  • Service4.4
Average for similar properties in Nuwara Eliya
Most Mentioned
AI Summary
The accommodation impresses with its beautiful grounds, top-notch amenities, and attentive staff. However, some guests found it overpriced due to high food costs. Comfortable, clean rooms with exceptional beds are a highlight.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 22, 2024
A very British hotel, just like a traditional hotel in London. Maybe it's because it's in the mountains, the weather is much colder. There are no bugs and geckos along the way, which is a bit strange. The bar is very comfortable, the afternoon tea is also exquisite, and it feels like I'm in the UK instead of Lanka for the time being
Original TextTranslation provided by Google
Z‍h‍e‍n‍s‍h‍i‍d‍e‍y‍a
November 7, 2024
The environment is great! Very British hotel. Many politicians and celebrities from all over the world stay here. The swimming pool is very good! The Thai restaurant is very good! The service attitude is good! There are beautiful gardens and huge trees around!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 21, 2024
The room is average, old. The room alone is not worth 1700. There is no need to spend money to stay here, you can walk in to the bar, Thai restaurant, Indian restaurant, afternoon tea, and you can pay with cash or credit card. You can enter all places by punching in. Many people come here to punch in and eat and then stay in other hotels. I think the hill club next door is a good substitute, they are all old houses anyway. Save 1000 yuan and do anything you want, rich people can do whatever they want. The black people here are completely different from the Chinese and white people. When white people check in, they will take you on a hotel tour and introduce you. The black person who took us to the room had a cold face the whole time, and of course I wouldn't give you the tip I prepared if you gave me a face. The hotel has a check-out time of 11 o'clock, please note this. I agreed to 12 o'clock, and he called me at 11:30 to ask me to check out, otherwise I would be fined 5000 rupees...haha
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 9, 2024
The facilities are old, only the public area and the garden are the most beautiful. The room smells very musty, and the flush toilet is often not flushed. I barely slept on the first night, and I couldn't stand the musty smell the next day so I changed rooms. There are obviously many vacancies in the off-season. I don't understand why we were assigned a noisy, small, and road-side room on the first day. The waiter was very cold, as if he worked in a hotel where the queen stayed and he was the queen himself. The best attitude was the waiter of grand tai, who was warm and thoughtful. There are many restaurant choices. It is recommended to eat Thai food, walk in the garden and drink afternoon tea, and there is no need to stay overnight.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2024
The hotel environment is good, but the room is a bit small. The small garden is not open, and there is no suitable place to walk around. However, the small souvenir shop in the hotel is good, and I even bought two professional books.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2024
The hotel garden is very beautiful, suitable for vacation, with a wide range of dinner options, and Thai food, which is good
Original TextTranslation provided by Google
r‍a‍i‍n‍c‍o‍a‍t‍2‍2
March 10, 2024
The house and garden are super beautiful, and the Indian restaurant at the door is delicious, but the room is small and the equipment is very old. We booked more than 1,700 per night, which is not worth the price.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2023
The price is very high! The hotel's garden is very beautiful, and there are many restaurants in the hotel. I tried the Indian restaurant and it was delicious. The hotel's facilities are a bit old, the toilet is not easy to flush, you need to flush it a few times to try your luck...
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1890
  • Number of Rooms: 153
When you stay at Grand Hotel in Nuwara Eliya, you'll be in the mountains, within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. This eco-certified hotel is 0.8 mi (1.3 km) from Assemblies of God Church Nuwara Eliya and 1 mi (1.7 km) from Galway Forest Reserve.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy Indian cuisine at Grand Indian, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Make yourself at home in one of the 154 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at The Grand Hotel - Heritage Grand?

The check-in time at The Grand Hotel - Heritage Grand is 15:00 and the check-out time is 12:00.

What amenities and services does The Grand Hotel - Heritage Grand have?

The Grand Hotel - Heritage Grand has the following amenities and services: Swimming Pool, Spa, Massage Room.

Does The Grand Hotel - Heritage Grand have a swimming pool?

Yes, The Grand Hotel - Heritage Grand has a pool.

Are pets allowed at The Grand Hotel - Heritage Grand?

Unfortunately, pets are not allowed at The Grand Hotel - Heritage Grand.

Does The Grand Hotel - Heritage Grand provide breakfast?

Yes, guests at The Grand Hotel - Heritage Grand can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

How much does it cost to stay at The Grand Hotel - Heritage Grand?

Prices at The Grand Hotel - Heritage Grand are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Grand Hotel - Heritage Grand?

Katugastota Airport is the closest airport to The Grand Hotel - Heritage Grand, and it is about 2 hours 47 mins from hotel by car (82.4 km).

What is the cancellation policy for The Grand Hotel - Heritage Grand?

The cancellation policy for The Grand Hotel - Heritage Grand varies depending on the type of room and booking conditions.

About This Property

Nearest AirportKatugastota Airport
Distance to Airport82.42KM
Nearest Train StationAmbewela Railway Station
Distance to Train Station16.22KM
Average Price FromNZD784
Hotel Star Rating5