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Verified reviews
Location3.8
Amenities3.8
Service3.7
Cleanliness3.6
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Positive reviews(8)
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Negative reviews(2)
MAN KIT
Twin with Bath, Mountain View
Stayed in Oct 2024
Solo travelers
60 review
3.0/5
Posted on Oct 28, 2024
Need to complaint a staff called 玲 always NO for every request and poor English every staff. Dinner was worthless but breakfast was better. WiFi was weak in some room especially rooms near elevators
Zhizhi
Standard, Japanese-Style with Bath, Ocean View
Stayed in Dec 2023
Travel with friends
5 review
3.2/5
Posted on Dec 10, 2023
It's inconvenient to go far from Mishima, but I was relieved to see that the interior was nicer than the exterior. The dinner buffet had a lot of sushi, and best of all, the all-you-can-drink alcohol was great.
The room had the feel of a good old Japanese hotel, so as long as you don't expect too much, I don't think you'll be dissatisfied.
The baths were also very clean, and the open-air cypress bath in particular had a luxurious feel.
This time I stayed with a friend, but I'd like to bring my children and relax as a family, so if I have the opportunity, I'd like to stay here again.
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Michael
Annex Connecting Japanese-Western Mixed With Bath, Ocean View
Stayed in Nov 2023
Family
41 review
5.0/5
Outstanding
Posted on Jan 25, 2024
It happened to be a holiday for Japanese people. It was very crowded but the service was very good.
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Anonymous User
Japanese-Style Room
Stayed in Jan 2023
Family
1 review
2.0/5
Posted on Jan 2, 2023
rice is not tasty
I overslept a little during breakfast time, and the time limit was about 20 minutes... The lady at the reception told me to keep to the time limit! The next customer is coming! I don't know how to say it, but I don't think a first-class hotelier would say something like this. "If you're an adult with a child, it might be possible, but...is there another way to say it?" and offended.
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Guest User
Standard Japanese Style Room with Mountain View
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 13, 2023
The view was very beautiful in the ocean view room. Everywhere in the hotel was clean and I felt comfortable. The cypress bath was very nice. I would like to stay here again when I go to Nishiizu.
My first impression upon arriving was that it was more luxurious than I expected! Inside, it was very clean and the food wasn't as bad as the reviews said. There's free karaoke and table tennis, so you won't have too much time to kill. The baths were made of cypress and crystal and were alternated between men and women, but there were no particular issues and they were very nice. If I had to say one thing, this time we only had the mountain side due to short notice, but next time I would definitely like to reserve a room on the sea side. There was no view from the mountain side and there were spider webs on the windows.
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Guest User
Stayed in Aug 2023
Other
3.0/5
Posted on Aug 31, 2023
The cheaper rooms were fully booked, so I stayed in an expensive room for Itoen Hotel. For the above reasons, it would have been okay for me and my child to sleep together in the Japanese-style room, but since it was 2 beds + futon, my wife and child slept in the bed. When she woke up in the morning, she said that the futon was better. The beach was right in front of us and the view from the room was great. However, you can only see the sea from the Japanese-style room and bath, and you cannot see the sea from the Western-style room. As for the hot springs, the cypress bath was good, but the crystal bath was not so good. The food feels like you're in a hotel right in front of the sea. I thought it didn't make much difference whether I went to the beach or the mountains at Itoen Hotel. The pool might be fun if you have small children.
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Guest User
Stayed in Jun 2022
Business travelers
2.0/5
Posted on Jun 30, 2022
Stayed here for a business trip. It's right in front of the Tokai bus stop, so you can see it at a glance. There are no convenience stores around, but there is a 15-fun Kyoriki Seven at Toho. The beach is right in front of the hotel, and the ocean view rooms offer spectacular sunsets. The check-in process ended with a health check for the coronavirus, a signature, and an explanation of the facility, but I was told to take off my yukata in front of the elevator, but I didn't have a sash, and for some reason I ended up on the bottom step. There were slippers in there, and when I went back to the front desk to check, I was told that I had only brought my yukata and the rest was in my room. I also wanted a T-shaped razor, but it wasn't in the room and there was no explanation. It was in the public bath. I would like them to provide a more detailed explanation, or if they are handing out a paper guide to the facility, they should include it. The room door does not lock automatically. The room smells a bit like an old hotel. Although I haven't gotten used to it yet, I notice it every time I enter the room. The room is spacious and comfortable. There are no power outlets on the table, but on the wall near the floor. There are two outlets available. The TV is large and has an LCD screen. The toilet doesn't have a washlet and the towels are only for bathing, so I'd like an extra towel for drying my hands. The bed is single size. I'm a little concerned about the noise from the refrigerator. The public bath is on the first floor, and when you enter the changing room, slippers are numbered so you don't mix them up with other types, and there are free lockers for your room keys and valuables.Indoor bath and open-air bath. There is a bath. Due to the coronavirus, the sauna is not in use, but there is a cold bath. The temperature of the hot water was just right for relaxing. In the morning, the sexes change places. The other bath does not have an open-air bath, only an indoor bath. The sauna has also been discontinued. Breakfast is a buffet. Although they have a large selection of items, they often use frozen ready-made dishes, so the sweetness and taste are not good. If I'm going to stay in a row, I'd say 2 nights. I think. There is a pool, but I don't use it. Softbank mobile phone reception is weak in rooms facing the mountain, with only one or two lines working, and calls sometimes drop out. Also, the wi-fi signal is weak.