Hotels Near Warner Ranch & Pumpkin Farm in Niagara Falls
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Best Hotels near Warner Ranch & Pumpkin Farm
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8.4km from Warner Ranch & Pumpkin Farm
Welcome to the 100% smoke-free, newer Holiday Inn Express and Suites Welland, nestled in the heart of the Niagara wine country, conveniently located at Hwy 406/Woodlawn, Welland. Free on-site parking for all registered guests. Start your day off right with our complimentary Express Start® hot breakfast bar, with a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art Fitness Centre. The 24-hour Business Centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event space, available for up to 50 people.Minutes from the majestic Niagara Falls, Shaw Festival Theatre, Fallsview Casino and the Welland Canal connecting Lake Ontario and Lake Erie. Welland presents a cherished past of over 140 years, known for the Niagara Cycling Tourism Centre, includes the Welland Canal Parkway Trail, or shopping at the Outlet Shopping Mall, offering a premium shopping experience. Take a tour of over 39 distinct, award-winning wineries. The hotel is within easy reach of over four international airports, Toronto YYZ, Hamilton YHM, Buffalo BUF and one regional Niagara airport.Earn IHG One Rewards Points when booking qualifying rates.
GGuest User 2023.01.31
We loved our stay at Holiday Inn Express Welland. The hotel is new and very well equipped. So impressed with the accessibility of the pool. The rooms were clean, the staff was helpful and accommodating. Special thank you to Nathan for giving a warm, friendly and fast check in. Next time I'm in the region I definitely plan on staying here again.
Excellent
106 review
4.5/5
Price from
NZD 156
per night
9.94km from Warner Ranch & Pumpkin Farm
Chase your next adventure from Courtyard Niagara Falls. Located in the Clifton Hill tourist district, our hotel provides an ideal home base as you explore the natural wonders of Niagara Falls, ON, Canada. Seamlessly explore nature and city thrills with our hotel's proximity to Scotiabank® Convention Centre, casinos and the enchanting falls. Take time out for a delicious meal at The Keg Steakhouse & Bar, our on-site restaurant offering mouthwatering steak and fresh seafood. During your visit to Niagara Falls, ON, Canada, maintain your workout at our 24-hour hotel fitness center or in our outdoor pool. Unwind in the comfort of a spacious hotel room with free Wi-Fi, plush bedding, a large workstation and a flat-panel TV. Infuse your travels with a splash of excitement when you book accommodations at Courtyard Niagara Falls, providing the ideal blend of style and substance you deserve.
GGuest User 2022.08.16
Based on the reviews, I requested renovated rooms on a higher level floor. We were booked into two adjoining rooms on the 8th floor (hotel has 10 floors). We did not pay extra for any kind of ”view” (other than perhaps the 10pm fireworks, not sure what else might have been viewable, however). The rooms were, in fact, recently renovated and were very nice: very spacious with sleek/modern furniture and an updated/modern bath. Beds were very comfortable. The only minor nit was the rooms could have used a 2nd mirror; there was just 1 mirror over the separate-from-shower/toilet-room sink, really only enough room for 1 person to use comfortably at a time. Housekeeping came once during our 4 night stay, which was about right. All staff members were friendly and helpful. Location was great - everything was very walkable from here, and yet it was not too close to be overly noisy/congested. We would stay here again!
Excellent
57 review
4.4/5
Price from
NZD 236
per night
10.15km from Warner Ranch & Pumpkin Farm
With a stay at Vittoria Hotel and Suites in Niagara Falls (Clifton Hill), you'll be within a 5-minute walk of Clifton Hill and Niagara SkyWheel. This hotel is 0.4 mi (0.6 km) from Casino Niagara and 0.4 mi (0.7 km) from Queen Victoria Park.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
At Vittoria Hotel and Suites, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User 2023.01.29
The Vittoria is perfectly situated in the melee of the Clifton Hill tourist district of the Falls. Everywhere is an easy walk. But despite the hubbub outside (a go-karting track is almost opposite!), it was quiet inside. My room was large and comfortable with a really nice bed, powerpoints within easy reach and a good sized bathroom. My only bugbear was the lack of tea bags in the room - not everyone drinks coffee - and powdered milk which seemed a bit cheap given the fancy coffee machine. While the room was very clean, the reception area could do with some love. Some of the communal furniture looked tatty and marked. Also the general vibe was a bit 1990s. The hotel is undergoing a refit so maybe this will improve. The construction work at the hotel was major - but also barely audible which was a relief. It was well communicated so I knew what to expect. The work did mean the restaurant and bar was closed, but there are so many options close by it wasn't a big deal.
Very Good
109 review
4.1/5
Price from
NZD 195
per night
10.16km from Warner Ranch & Pumpkin Farm
Located in Niagara Falls (Clifton Hill), Sterling Inn & Spa - an Ontario's Finest Inn is a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara. This spa hotel is 0.6 mi (1 km) from Fallsview Indoor Waterpark and 0.7 mi (1.1 km) from Skylon Tower.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and LCD televisions. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2022.10.06
This is quite simply a beautiful place to stay. This was our first time here, we've been at many Falls hotels before, and our first in a converted dairy building . Our room was spacious, clean and well designed. The staff were really friendly and accommodating. This is a smaller Inn so not at all like the chains that dot the Falls, much more intimate. Our main floor room had openable windows so plenty of fresh air, a big comfy bed, and great shower. It was very quiet especially considering we were only a few blocks from the 'speedway' and Clifton Hill so were able to leisurely loll about until noon. The croissant plus breakfast was delicious and included in the rate. The Sterling is a block away from the Victoria WEGO stop which is convenient for the car-less. The TV remote took a bit of figuring out even with the detailed guide. Also, the coffee was weak but these are pretty minor in the grand scheme of things. Will definitely be back!
Excellent
108 review
4.5/5
Price from
NZD 256
per night
10.33km from Warner Ranch & Pumpkin Farm
With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. This 4-star hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and a water park (surcharge), a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 18 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2024.07.09
The location is very convenient, just a 3-minute walk to the falls. However, the guest service is average. There were some bugs in the room, and they said that this is normal in the summer. They arranged a new room for us, but they were unwilling to deliver the room key to our room. They claimed to be a 5-star luxury hotel, but the service was poor.
Excellent
156 review
4.3/5
Price from
NZD 236
per night
10.68km from Warner Ranch & Pumpkin Farm
Located just a short walk from the grandeur of Niagara Falls, the award-winning Country Inn and Suites by Radisson, Niagara Falls, ON provides an affordable retreat for families and leisure guests. Our non-smoking hotel is across the street from Casino Niagara and one block from Clifton Hill, a popular area home to shopping, dining, and the Niagara SkyWheel. We are also close to Fallsview Indoor Waterpark and the Niagara Parks Botanical Gardens. When you are not out sightseeing, you can watch your kids splash in the indoor pool or enjoy a workout in our fitness center, open 24 hours. Free WiFi is available throughout the hotel so you can share vacation photos with friends back home. We also offer on-site parking for CAD 15 per day. Our rooms provide a comfortable place to unwind with amenities like a coffeemaker, a mini fridge, and a flat-screen TV. Suites are available and include a sleeper sofa or a whirlpool. In the morning, take advantage of the free hot breakfast featuring our signature waffles to help you gear up for your next adventure.No pets allowed.
GGuest User 2022.10.01
We did not know what to expect from a hotel so near to busy Clifton Hill, and were so happy with this choice. From the moment we walked in we felt positive. The staff was friendly at check-in and each staff member we encountered was also friendly and helpful. The halls, elevator, breakfast room and most importantly, our room was spotless and comfortable. We met a man who was cleaning during our stay, and he was thorough. Even in the elevator he was aware of fingerprints he quickly removed. The parking lot was adequate and with the hotel parking stub, was free. I noticed while looking for a place, that some hotels charged hefty parking prices. We slept well for our two night stay. Breakfast was adequate, nothing to write home about, but it didn't matter. If I return, I would definitely choose this place.
Excellent
118 review
4.3/5
Price from
NZD 202
per night
12.69km from Warner Ranch & Pumpkin Farm
Enjoy proximity to one of the worlds natural wonders when you stay at Ramada by Wyndham Niagara Falls by the River. Located on the Niagara Parkway we are the closest hotel to the Gale Centre sporting facility directly across from the White Water Walk and steps from the WEGO Stop - offering direct access to The Falls and many local attractions. Our hotel is minutes from Casino Niagara Niagara Hornblower Cruises and Clifton Hill. Niagara-on-the-Lake and its enchanting wineries offer a great day trip and those flying in will be a short drive from both Niagara Falls International Airport IAG and Buffalo Niagara International Airport BUF. Guests can enjoy a discount at the on-site IHOP.
GGuest User 2023.01.31
Property is very nice, located about 5 mins away from all main attractions and Clifton Hill. If you have car, it's easy to transit, otherwise there is a bus stop outside the hotel, which takes your to all attractions. Better to take daily pass for unlimited travel
113 review
3.6/5
Price from
NZD 84
per night
16.22km from Warner Ranch & Pumpkin Farm
Located in St. Catharines (Merritton), Stone Mill Inn is within a 5-minute drive of The Pen Centre and Welland Canal Lock 7. This spa hotel is 2.6 mi (4.2 km) from Brock University and 2.8 mi (4.4 km) from FirstOntario Performing Arts Centre.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Enjoy a satisfying meal at Johnny Rocco s Grill serving guests of Stone Mill Inn. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 34 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Outstanding
100 review
4.7/5
Price from
NZD 224
per night
17.42km from Warner Ranch & Pumpkin Farm
Welcome to the Holiday Inn Express Niagara-on-the-Lake, conveniently located off Queen Elizabeth Way highway, and a short drive from Hamilton, Toronto & Buffalo with free on-site parking including an electric vehicle charging station for all registered guests.Start your day off right with our complimentary Express Start® hot breakfast bar and a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art Fitness Centre. We are pet friendly. The 24-hour Business Centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event spaces are available for groups of up to 100 people.Guests enjoy this Niagara-on-the-Lake hotel while they explore beautiful Ontario. The nearby Outlet Collection of Niagara Mall offers a premium shopping experience, while majestic Niagara Falls is located only a short drive away. Tour over 20 distinct wineries including the award-winning Inniskillin, Trius, Jackson Triggs, and Peller Estates. A stroll along Queen Street, in the historic district of Niagara-on-the-Lake, provides a unique cultural, shopping, and dining experience for all to enjoy. Earn IHG One Rewards Points when booking qualifying rates.
GGuest User 2022.06.17
Amazing room, clean, modern and spacious. Staff all friendly. Lots of parking and good location for the wineries. The breakfast was very poor though in my opinion and compared to holiday inn breakfasts in the uk. Paper plates, very few actual tables. The egg was very dried up and not replenished.
Excellent
107 review
4.5/5
Price from
NZD 184
per night
St. Catharines Warner Ranch & Pumpkin Farm Hotels
Welcome to the new Hampton Inn by Hilton St Catharines Niagara, centrally located within 10 minutes of Niagara Casinos, Niagara wine region and other top attractions. Our hotel offers convenient access to all major highways including QEW Highway and 406 Highway. For our avid shoppers, look no further than the new Outlet Collection of Niagara featuring some of the worlds’ top designers and stores.
We are within walking distance to restaurants, Costco and Fairview Shopping Mall. Visiting families and teams love our proximity to the Meridian Centre, First Ontario Performing Arts Center and Seymour Hannah Sportsplex. Our St Catharines hotel is only 30 minutes from the Peace Bridge to USA and 60 minutes to Canada's largest city, Toronto.
Our one bedroom suites are fresh and modern spaces with a microwave, mini-fridge, 42-inch HDTV, coffeemaker, and a work desk with ergonomic chair. Feel rested after a great night’s sleep on the clean and fresh Hampton bed®, and stay connected with free WiFi and plenty of device-charging spots.
Start each day with a free hot breakfast. Grab a bite to eat in Perkins Family Restaurant. Our Suite Shop is always open for snacks and drinks, and there’s free coffee and tea service in the lobby. Refresh in our heated indoor pool or workout in our amazing state of the art Energy Fitness Centre, free for our guests to use. Don't forget to sign up for some of our fitness classes such as spinning and yoga. We also have a business center on site, open 24 hours for your convenience.
GGuest User 2022.08.19
Stayed here for a quick getaway to the Niagara region. This hotel is very close to the factory outlets and approximately 20 mins to the falls. The staff at the front desk were amazing and we very impressed with the room and all of the hotel facilities. It’s very clean and well maintained. Plenty of free parking and the breakfast was great. Would definitely stay here again in the future.
Excellent
102 review
4.5/5
Price from
NZD 213
per night
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4.1/5
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Select dates to view pricesLatest Reviews for Niagara Falls hotels
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.3/5
Excellent
GGuest UserRoom’s clean with Marriott standards. The bed’s super comfy. Breakfast’s great. And staff keep refill the foods in the line. Nothing empty on the line. Staff at check-in counter’s friendly and very fast working.
3.9/5
GGuest UserWe researched the package deal and called the hotel directly to book because we had some questions about it. I tried calling the hotel for hours without them answering. So I called the restaurants directly. Skylon answered snd told me the deal is specific. Either salad or French onion soup to start with fresh bread, butter, striploin, chicken, pasta, prime rib, desert was black forest cake or mocha pudding. Plus tea or coffee. Btw no raw or brown sugar available. CoCos steak house never answered their phone after several calls over several hours. In the package it includes one meal at the Skylon one meal at COCOs Steak House. I assumed the dinner would be comparable and the breakfast would be decent. Was I in for a wake up call. Upon checking in which is slow and guests are very frustrated with the speed and etiquette mannerisms they receive at this hotel. In 3 days I never heard ; hello, welcome, thanks for staying, good morning, how was your stay, have a good day, good afternoon, etc. Upon entering our room it was modern, wood floors, wallpaper that was peeling on every wall, sliding door that barely worked, probably from 1970s. TV was small, remote was old and didn't work well. The towels were not in the room, no wash clothes etc. I called the front desk but had to go myself to get them. The bath mat never came. The bottom of the tub is extremely slippery, dangerously. The bed however was extremely comfortable and the linens high quality and spotless clean. The pillows were great as well. The rest of the room was clean with no complaints. Although I requested a higher floor, we received a ground floor, so no balcony or outside furniture to relax. Also for security reasons I prefer upper floors. Dinner at Skylon was great. The views, the food, and service were all excellent, although my meat was slightly overcooked it wasn't worth mentioning to the server. Dinner the following night at COCOs steak house was the complete opposite. The dinner selection was quite limited. Choice of one entrée, no appetizer, no desert. ! You had the choice of personal size pizza, chicken, prime rib, pasta. Although I had rare prime rib the night before, I ordered it again. They included choice of potato and veggies. I had baked potato. They don't have the loaded option although they have butter, sour cream, and bacon. Dinner arrived and was a sad story. Although I asked for rare, it was obviously cooked days earlier and reheated to well done. The portion was small, meat was extremely chewy, and no flavor at all. Served on a small diner plate with sour cream in a plastic cup. Definitely not worth $140 that was the price difference per night for the upgrade for the meal package. Breakfast at COCOs was sad too. It was limited to tea, or coffee, no option for juice, pancakes, or waffles Two eggs, bacon or sausage with toast but rye wasn't available either day just because it wasn't I was told. Lol. It didn't include hash browns or potato. Sl
3.9/5
GGuest UserArriving to The Tower Hotel there is a small driveway for you to temporarily park while you check in. Staff was very nice and answered any questions we had. We were then given directions on how to get to their self parking lot which they share with the Embassy Suites next door. It's a 3 block drive but a shuttle is then called to pick you up to get you back to the hotel. They are very on top of it and we waited less than a minute every time. At the time we went it was 35 + tax per night to park in the lot. We stayed on the 28th floor which included big windows with a view. We got lucky and had a half city and half American Falls view. Both views were breathtaking, especially to wake up to. It's a small room but comfortable. The bed was very comfortable, we slept great. Bathroom also has a view. Shower head was great with many stream options. Tub was huge with a jet stream option. Unfortunately, ours did not work but the tub is extremely spacious and comfortable to sit in. Our only 2 cons were 1. The room didn't look as clean as we would've liked but it wasn't disgusting either. The carpets could definitely use an update or deep clean 2. There was something going on with the thermostat. We set it at the lowest setting possible and the room wouldn't go below 74 degrees which with the warmth and humidity of Niagara can be uncomfortable. When I did bring this issue up at checkout, the staff was gracious in receiving this concern and they comped a night of parking for the inconvenience, which we were appreciative of. Overall, it was a great stay and we were pleasantly surprised considering the ratings we saw for them. The Tower Hotel is not a bad choice and very convenient with pricing and location.
3.9/5
GGuest UserThe hotel is in an excellent location within walking distance to the Falls and numerous tourist attractions.. Heather and all the staff were great, helpful and friendly. The room was clean and the bed extremely comfortable. One of the few hotels that had onsite parking.
Howard Johnson Plaza by Wyndham by the Falls / Niagara Falls
Niagara Falls
Price per night from: NZD 131
3.7/5
GGuest UserThe location of this hotel is faultless! Absolutely perfect to be able to see the falls and both Clifton Hill and Victoria Avenue are a short walk away too. As per the other reviews, the hotel rooms are quite dated in terms of the decor and furniture. But our two rooms didn’t have any problems with them. We were on the 6th floor and had a great view of the falls (although the windows could do with a clean!) I would HIGHLY recommend anyone staying here to pre-book breakfast (or a room with breakfast included), because the food is super tasty, filling and the service is great AND you sit over looking the falls too. Why would you leave for breakfast elsewhere when this is your view?!
3.6/5
MMkerry81We traveled here for a mini family vacation and I really enjoyed our stay! LOVES: the Juliet balconies that overlook the central atrium -- I loved having a place to drink a coffee or glass of wine in the evening that wasn't the hotel room itself. - the ambiance of the atrium was relaxing and sweet - free breakfast and parking (BONUS) **I loved having breakfast available for our young kids. They served cereal and fruit, toast and muffins. The eggs didn't look amazing, nor did the sausage but it's a FREE BREAKFAST! In Niagara Falls! That alone saves almost $100 for a family of four. -fridges in the bedrooms - price was great :) CONS: - it's outdated. Don't expect modern rooms and decor; the rugs are worn and paint is peeling - the central atrium is very loud in the evenings, busy with hockey tournaments and swimming children. The hotel has quiet time starting at 10pm and they were vigilant in following this protocol Overall: Go here with your family! It's super cute and get a room with a balcony :) Michelle
3.1/5
GGuest UserI booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried.
As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles)
So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room.
I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you.
To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time.
Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore.
The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days.
So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-)
(My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week)
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3.0/5
GGuest UserVery courteous and professional front desk agents. Well appointed room with comfortable bedding and shower. Wi-Fi unable to reach room and constantly showing “no internet connection”. After informing front desk at checkout that this was the only unfortunate downside to my stay, I asked that the $CAD5.00 facility fee be credited as a goodwill gesture. After checking with her manager, his answer was no. I am a Wyndham Rewards Diamond member who books often through Trip.com due to the unbeatable rates. This manager has a lot to learn about retaining customers. A small goodwill gesture such as that would have persuaded me to return, however now there is no longer a reason to. There are plenty of hotels in that area that have functioning amenities covered by their facility charge.
1.9/5
GGuest UserThe Hotel by far isn't wheelchair accessible we had a hell of time getting me in and out of the 2 sets of doors. I had asked before hand if the Hotel and room was wheelchair accessible. The elevator smelt musky. We booked for 3 nights. When we entered the room it also smelt musky, but we didn't think anything of it. The first room they put us in only 1 of the lamps worked out of 3. We The TV was snowy and we said something to the front desk and we were told that they've been having issues with the cable. The switches beside the bed only 1worked and they looked sunken into the wall. My wheelchair just barely fit through the door to the room. My husband and I woke up in the morning all congested. My husband noticed water damage in the corner by the ac. We told them at the front desk and they said someone would look at it. When we got back from the days outing, nothing was done. My husband went to the front desk to get our money back due to the fact that I'm allergic to mold. Cause we booked online they couldn't refund but switched us to a room with a jacuzzi tub in it. Low and behold the TV works perfectly. There wasn't enough towels for 2 people left in the room. Out of 2 ice machines only one worked but just barely. The restaurant didn't have any hours posted. We went to the pool, was very disappointed to find the hot tub gone. The pool looked like it hadn't been cleaned for awhile. There was no smell of chlorine the rope that was supposed to go across the middle of the pool was tied to the rail and the other end to the emergency ring. There was bits of pool noodles all over.