3-Star Hotels in Niagara Falls

The bathroom was a bit tight, but the building was constructed in 1929, so that can be understood. The bathroom could use a little updating, though, as the wallpaper is old and quite unattractive, and the three-tier shelf was missing one of the glass shelf pieces (and with a bathroom that small, you need all the space you can get!). Aside from that, the room was a decent size, and the pillows and mattress were extremely comfortable. We prefer scratchy towels, and the ones we had in our room were the most scratchy towels that we've ever received at a hotel, so that is a plus. Additionally, all of the staff were quite friendly, and the building/property were kept clean and tidy, even with as busy as it was when we stayed (during peak season). If you're looking to be near all of the hustle and bustle of Clifton Hill, and don't mind a healthy stroll to the Falls, the Crowne Plaza is a nice place to stay. Just be sure not to pass the entrance for the parking lot on Falls Avenue, as it looks just like the sidewalk, and not like a driveway (it's immediately past the small ”Crowne Plaza” sign)!

Breakfast was disappointing. There were 3 kinds of egg . Scrambled eggs, omelette with veg, western omelette, pancake and pork sausage. I was just amazed coz if you stay in the hotels under the big brands in Asia, you will get waaayyy better options than those. View was nice though.

I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less

We have free parking at the ****** so I love the indoor walkway to the hotel. The jacuzzi in the room was good. Often they are not. And my wife loved that there was a Starbucks in the lobby. Clean room.

Very good location for a low budget hotel. Beds are very old to the point that mattresses are sinking. Some rooms have strong smoke smell and others in the bottom floors are very dated. I enjoyed very much the small pool since it was low season and I was able to use it with no crowd. Nice water temperature. Don’t expect any Falls view, it’s only a name attached to the area, you have to walk or use a very convenient bus that stops right in front of the hotel and it takes you to the falls view area very conveniently and cheap, great for elders and people with mobility challenges Overall, I was satisfied with the experience and stay

#positive #I was happy with the Mosquito Control Measures, Value for Money, Natural Light in the Room, Nearby Restaurants, Soundproofing; The location of the hotel is very good. It is next to the ** Hotel. It is only 5 minutes away from the cable car to the waterfall. You can consider buying a day pass for 8 yuan Canadian dollars. You can go there once during the day and at night to experience the different beauty of the waterfall.

Had a short gateway to Niagara Falls from Toronto and deciding to stay in the Radisson since it is one of many hotels that provide the falls view from the room. Check in and check out we're smooth and timely efficient. Room was clean and cozy with a nice view of the horseshoes falls. Location was great. 20 mins walk to the fall or 5 mins using the incline train which is nearby.

It was new or under renovation, and interior construction was underway. There was no restaurant, so I couldn't have breakfast. I arrived before the check-in time of 4:00 p.m., so I asked them to store my luggage, and they showed me to a room that was ready. The room was minimal, but very luxurious, and you can walk to the city center, so it's enough for those who want to have fun.

I stayed for one night at the falls-view hotel, and came here. The twin room is nice, clean and big enough for two adults and three children. Although you can't see the waterfall view, it's not far away to the waterfall on foot. It is very cost-effective in many hotels around.

The Hotel Location is good just opposite to Clifton hill Parking. Receptionist is good. For Facilities - I prefer the Washroom light Switch not include the ventilation fan as the noise too loud - The coffee machine not clean yet. I still see the previous coffee/tea bag inside the coffee machine