Hotels Near Washington Square Arch in New York

I have lived in NYC 20 years, and occasionally, we like to play tourist in our own city. My husband and I decided to stay a night at the Moxy LES in celebration of my 40th birthday. I even talked another couple who were celebrating with us into getting a room too. I chose this location as I saw the beautiful roof bar advertised and thought it’d be fun to start our night with a cocktail on the roof with a few friends before setting out to my main celebration elsewhere. Having stayed at several other similar hotels in town like Sixty LES, I never had an issue grabbing a cocktail at the rooftop bar. This was not the case here. I arrived with a group of 7 to head to the Highlight Room at around 7pm (wayyy before the nightlife rush!), and was told I had “priority” as a guest of the hotel, but first I had to commit to spending $350 for us to come up. Don’t advertise your bars as an amenity of the hotel if they are not freely accessible to guests. What if my friends just wanted a nice lemonade and to check out the view?? I guess they’re not welcome or that’s a lot of lemonade we’d have to buy! Just to note: Loosie’s, the club in the basement of the hotel with the “no-attitude dancefloor” — to quote the hotel website — is notoriously snooty at the door, and guests of the hotel are not prioritized for entry there either. We had other plans that night so didn’t even bother, but word to the wise. As for the room: Yes, they’re small. Expected in NYC, and was fine for us since we were only staying 1 night, but I would not want to stay here longer than a couple days. There is no real closet. Just a few hangers on a bar on the wall (some under the television!) so your clothes kind of have to hang flat against the wall. There are cubbies under the bed for storage. Not ideal in such a tight space. I stubbed my toe on them more than once. Maybe I’m clumsy or maybe it’s just a bad design! The light situation is super weird. I don’t know if our lighting was accidentally installed incorrectly, but in order to turn the bathroom light on, you had to have the main room light on. The main room light could be turned on separately. So basically, if you needed to go in the middle of the night, you either had to pee in the dark or turn on the lights of the whole room while your partner is sleeping! (Possible we didn’t see another light switch somewhere but I’m pretty sure the only switches were 2 by the door.) Toiletries: The shower had 2 pump bottles (sustainable. I respect that!) — but one was filled with a shampoo/body wash combo — and the other conditioner. I would expect something a bit more luxe even for a 4 star hotel — and certainly a separate shampoo and body wash! There was no lotion, which is usually standard in even the Holiday Inn. There was one small bar of soap for hand washing. No places to hang towels. I had to throw mine over the top of the shower door. Towels were pretty scratchy too. They do have a steamer and hair dryer. Bless! There was no fridge

Holiday Inn, 6th Avenue, Manhattan We are a much travelled family and have used Holiday Inn many times in different cities worldwide. It was a brand that we, as a family, had confidence in. The accommodation was as expected and the cleaning staff should be praised. However, we were bemused by the demeanour of the other staff – front of house and in particular, breakfast staff. We could only conclude that Holiday Inn had given work experience to people from other backgrounds who had no experience of interacting with the public or serving at tables. We took a while to check in, the young man with headphones in, couldn’t find our reservation. There was no apology and, crucially, no explanation as to how the unique breakfast system worked. We found the breakfast room the following morning, eventually a young man came, we thought that he may normally have been a plasterer or welder trying out this new job, and told us that we needed a voucher from behind the reception desk to access breakfast. This voucher allowed us one item off the menu – any additional item such as orange juice had to be paid for. It was not permitted to pick up vouchers for my two sons or to pick up vouchers in advance for the next two days. The ritual of picking up the daily voucher was bizarre! Each morning was a transatlantic scene from Faulty Towers and proved to be a most memorable experience for all the wrong reasons. We had an amazing time in New York and had so many fantastic experiences of superb hospitality and service; the antithesis of our experience at the hotel. The location of the hotel was excellent

The location is okay and convenient to take a car. The room is not big, a bit old, and the soundproofing is not very good, but it is okay for a few days. There are supermarkets nearby, which is convenient overall. The price is pretty good.

Hotel location is right at the heart of times square! Free internet comes with the room. They give you food and beverage credits that you can use at the 8f restaurant.

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

The hotel is located just one block from Times Square, so it is a 5* location, it is a small, five-story building without an elevator, the rooms are small, the deluxe room is a bit larger - the room has a comfortable bed, space for luggage under the bed, a bathroom with cosmetics. There is no coffee/tea kettle in the room, but there are plenty of shops and restaurants nearby. I stayed one night, so there was everything I needed. I recommend!

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

The West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.

The best hotel I ever stayed at. They were extremely nice (cheerful and funny) staff and they were very accommodating. Especially Jessica and Annalie. They went above and beyond. I received a gift bag of goodies for my birthday and I was super touched and happy. No hotel has ever done that for me, and I’ve been to many hotels across the country. The room was quiet and large and very comfortable. Love the bed. The amenities were great and the sushi restaurant next door was awesome.