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5 star

Times Square Edition New York
4.6/582 Reviews

Times Square Edition New York

Times Square New York|0.55km from New York Times Building
The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

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Business travel

Holiday Inn Express New York City Chelsea, an IHG Hotel
3.9/5107 Reviews

Holiday Inn Express New York City Chelsea, an IHG Hotel

Chelsea New York|0.97km from New York Times Building
Must talk about it. Hotel location, service and hygiene, not to mention, anyway, generally pass. The breakfast was really good, things were basically the same every day, and I was tired for six days. By the way, breakfast is free to eat, no matter your room rate includes breakfast, just go down to the first floor to eat, no one cares, no breakfast coupons. What I want to say this time is that the hotel's checkout will not be refunded if you charge more! It was a very irresponsible and unreasonable hotel. Later, under the coordination of Ctrip, a part was returned, and Ctrip helped me to pay the rest. Thanks for Ctrip's support! The hotel received $ 162.76, but in the end it charged me $ 413.41, more than $ 250! The pre-authorization at check-in was only $ 187.76, and the front desk had no objection to the pre-authorization account at check-out. The remaining part was charged without my knowledge after leaving. What is the difference between stealing and stealing? And they are all received by mistake, and some fees are repeatedly collected. Later, with the help and coordination of Ctrip, the hotel promised to refund some of the fees that were repeatedly charged, and the overcharge of the front desk staff caused by their own mistakes was 125 dollars, and it was not refundable! Totally rogue behavior! In the end, Ctrip advanced the 125 US dollars equivalent to RMB and returned it to me. Thanks again for Ctrip's support! Once again, please pay attention to the hotel bill when you check out, including after leaving. Here's the thing. When I checked in, a man at the front desk (later known as Richard) told me that if the twin room was a total of $ 25, I changed the twin bed. Credit card pre-authorization at check-in

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Top rated hotels in New York

Searching for hotels near New York Times Building? Compare room rates and reviews to find your ideal stay.
The Westin New York at Times Square
4.1/573 Reviews
Times Square
I really like Time Square, New York City, USA. ❤I can feel very Safe here! 💫Every one come here with Mask, Passport, Vaccine and Security check point. 😍So Nice.👍
Holiday Inn New York City - Times Square, an IHG Hotel
4.1/590 Reviews
Times Square
Excellent location quite near to Time Square. The room was not big but spacious enough to put a small luggage and still be able to walk around. The bed is large and very comfortable, had the best sleep during this sleep which helped me recover from the jet. Two negatives: 1. The sink drain is not installed properly, which doesn’t allow the water to drain away fast enough causing buildup. Quite disgusting when you are shaving, washing etc. when the dirty water doesn’t go down fast enough. 2. This one is not necessarily something Holiday Inn can control, but there is consistently some homeless ppl, ppl that look like they are on drugs outside the hotel. Also the sidewalk isn’t particularly clean. Now I wasn’t particularly bothered by #2, but could totally see ppl coming to NYC for the first time being turned off, or feel unsafe and choose not to stay here. Something for the hotel to think about.
Hampton Inn Times Square Central
4.4/578 Reviews
Times Square
Located right next to major subway lines, i.e. Times Square stations, PABT. The breakfast is good with many selections but can get crowed if you come late. Staff are very friendly. Room size is better than average for NY standard. Will definitely come back.
Hilton New York Times Square
4.1/580 Reviews
Times Square
We were warmly welcomed and treated as valued Hilton Honors members. Location is outstanding . Steps away from many great theaters and restaurants. Times Square just down a block or so. Nice bar in the lobby area. Clean and large bedrooms. We were very pleased.
AC Hotel by Marriott New York Times Square
4.5/552 Reviews
Times Square
I loved this hotel! Location was great, staff is friendly and helpful. Our room was clean, modern and wasn’t a bad size nor NY! My friend stayed in Margaritaville and our room was bigger than his and less $. 10/10 would stay here again.
Margaritaville Resort Times Square
4.4/5107 Reviews
Times Square
Excellent resort! We travel to NYC constantly, and this was the first time we stayed at this hotel. It was comfortable, the front desk staff was friendly and very helpful. They honestly did a great job making us feel important. Regarding the other staff, it was hit and miss. The 2nd floor bar had a lady that was native to NYC that was probably not having a great day. The rooftop bars also had a guy that wasn’t too happy to be working late at night. However, the 7th floor bard was excellent! I have to take a moment and give recognition to Louis Garcia. He’s an excellent bartender and all around a very friendly guy. He has great customer service skills. I would definitely recommend staying here. We will be back!!!!

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