Hotels Near Park Avenue in New York

A hidden gem on the Upper East side! Very friendly & welcoming staff, charming updated rooms and awesome location near Central Park & Met. We loved being on a relatively quiet residential street. We had read reviews about the rooms being small and they are quite small but we were able to make our bags/luggage work. The good news is if you are doing a trip to NYC right, you aren’t in your room except to sleep at night! We were gone all day most days walking around the city. The rooms have been very nicely updated with great finishes while keeping the old history. charm. The beds are very comfortable too. We stayed 5 nights & enjoyed our stay at this hotel immensely! We hated to leave but are looking forward to our next visit at the Frankin! Tips: 1) pack on the light side- there is ample space for hanging clothes but avoid large suitcases if you can as floor space is limited. 2) if you drive a large oversized vehicle, be aware that the adjacent parking garage might not be able to accommodate. We drove our Dodge Ram truck and it was too long for their elevator so we had to park about 1 1/2 blocks away (but that garage was very accommodating .) Otherwise, the adjacent garage is super nice and really convenient! 3) make sure to enjoy a breakfast/lunch at the Bocado Cafe on the corner of Lexington and 87th. Delicious food and great service. We ate 2 lunches there and were very pleased- super convenient too! 4) Starbucks and Whole Foods are just down the street as well The hotel staff was FABULOUS! We were greeted so warmly at check in and treated to delicious cookies & water bottles. The staff goes out of their way to treat you like family during your stay and were so accommodating to our every need. Can’t say enough good things about our stay. It’s a unique property with so many positives! We will definitely be lifelong Franklin Hotel patrons bc we love this part of the city and the charm of this wonderful property!

Only one elevator. Rooms were small. Hallways and elevator was small also. Could not get down certain areas with wheel chair. 5 people in elevator was a tight fit. Breakfast was mediocre. Some items good some needed improvement. Overall would not recommend unless your a bit desperate.

My family of five (two teens and a pre-teen) came to Manhattan for Spring Break. Finding relatively spacious accommodations for five people was a bit of a challenge, but came across The Gardens and booked it without difficulties a few months before this week. The Gardens is to the east of Central Park in Lennox Hill. We really liked the location, which was away from the craziness of the Theatre District, and was a convenient half a block away from the Lexington/63rd subway station. Central Park was also very easy to access. The hotel staff were very friendly and helpful. We had a room up on the sixth floor with two queen beds and a sofa-style pullout for our fifth person. The room was quite spacious, and had a kitchenette - very handy for buying some snacks from the Morton Williams supermarket across the street from the subway access. The room was clean but could use a bit of freshening. The blackout blinds were fantastic for keeping our room dark, and our family kept on an MST schedule for our holiday. The limiting factor for a group our size was the bathroom, which was very small. The hotel was nice and quiet for how busy it seemed to be. Overall a nice stay, The Gardens was a great base of operations for giving our kids a NYC experience.

The rooms are super clean, but unfortunately extremely loud. The windows are not insulated and leaky, as is the room door. The people passing by or showers/TVs from other rooms are as loud as if they were in the room itself. We couldn't really sleep through the night for 7 nights because of the noise. The staff seems disinterested. The toilet didn't work and was only repaired within 12 hours after repeated requests. Nevertheless, extremely clean and modern hotel. The location/area seems threatening at first glance, but we never felt unsafe. We wouldn't book again because of the price and the noise. It's about a 9-minute walk to the metro. The F Line takes you quickly and easily to Midtown without having to change trains.

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

I have never, ever stayed somewhere that remembers my name. Bella is one of the warmest people I know. She is the face of this hotel. I was also greeted by multiple team members asking how my stay was. Everyone was truly caring and waited for my answer, ready to fix anything or just lightly chat about me moving my Son to NYC. The area seems sketchy but everyone keeps to themselves. Close to subway and fairly quiet compared to other areas. The room was very clean and fresh. Beds could use warmer blankets. We found street parking for our car. You really do not need a car here!

It can be said that this small hotel has everything except no elevator. The room comes with slippers. The air conditioner is not a window machine after all. It is very quiet and the bed is very comfortable. Although the room is small, there is a safe and a refrigerator. , the most important thing is the excellent location, it only takes less than 5 minutes to walk to Times Square! The front desk staff will also deliver luggage to the room. If you don’t have elderly children, I highly recommend this hotel!

We were so pleased to stay at the Best Western even without any reservation. The hotel was clean, comfortable and everyone was kind and professional. The breakfast was delicious and I recommend it. We encountered a very pleasant employee by the name of Angelique. She literally made us feel at home and that’s what every visitor appreciates. The price was affordable especially in this time which is hard to find. So we give this hotel 5 stars which we rarely do.

Location is the greatest advantage of this hotel. Less than 1 min by walk from Yellow R & W Subway Whitehall South Station Exit. This hotel has 40+ floors, but 3 guest lifts only. Long waiting time for lift was annoying. The air-conditioning unit was noisy, as it started on/off intermittently all the time. The shower room is tiny, it was just enough room for an adult to turn around the body. The design of shower room glass door was poor, as the bathroom floor would get wet when open the glass door.

The best hotel I ever stayed at. They were extremely nice (cheerful and funny) staff and they were very accommodating. Especially Jessica and Annalie. They went above and beyond. I received a gift bag of goodies for my birthday and I was super touched and happy. No hotel has ever done that for me, and I’ve been to many hotels across the country. The room was quiet and large and very comfortable. Love the bed. The amenities were great and the sushi restaurant next door was awesome.