Travelers Reviews of New York Hotels

Fairfield Inn by Marriott JFK Airport
8.7/5158 Reviews
John F. Kennedy International Airport Area
Can use shuttle service ... but JFK airport ... now under construction ... reach the shuttle bus point ... not easy ... all staffs very kind ... recommand ...
Fairfield Inn & Suites New York Staten Island
8.5/540 Reviews
The room was nice and the onsite free parking was definitely a perk, the breakfast was pretty good, staff was nice to us and accommodating, definitely helpful. The only drawback was that it was far; in Staten Island and it took pretty long (with traffic) to get to Manhattan/Brooklyn/Queens etc.. and when we stayed here the ice machine wasn’t working, but the staff were always helpful in giving us ice in a big cup. Overall we really liked the stay here. There was also a free shuttle from the hotel to the Staten Island ferry terminal that would bring us to Manhattan.
Fairfield Inn New York LaGuardia Airport/Astoria
8.3/5110 Reviews
LaGuardia Airport Area
After being abroad three years and taking a long flight, I stayed here for two nights to get my bearings. The location, airport shuttle service and space were great. The only concern I had was one evening around 11 pm, I was sitting in the lounge when a customer came in but found no service clerk at the desk. He looked everywhere and called several times, but no response. Finally, the clerk came after about 20 minutes. This is concerning because what if a robber had come in instead of the customer?
Fairfield Inn & Suites New York Brooklyn
7.9/5108 Reviews
Gowanus
The room is a bit small, and the noise from the street is a bit noisy. The breakfast is not bad, with eggs, cereal, cakes, bacon, yogurt, milk, fruit, etc., which is considered rich in the United States. The service staff is very enthusiastic, with the natural enthusiasm of Americans!
Fairfield Inn & Suites by Marriott New York Manhattan/Central Park
8.1/548 Reviews
Midtown West
Happy overally with the stay, but I would recomend using a card for the deposit that you can lock. At 1:00 am, THREE WEEKS after my stay, the hotel attempted to charge $50 on my credit card that I used for the room security. There was nothing that should have been charged, and the hotel advised that ”it was just our system” - no explanation why the ”system” was attempting to charge my card, and there were no incidental charges to the room. I'm glad the fraud guard on my credit card declined the transaction, since I may have missed the charge if I were not alerted to the possible fraud.
Fairfield Inn & Suites New York Manhattan/Times Square South
8.9/5129 Reviews
Times Square
I would like to say a big thanks to Jeffrey and all other front desk staff in the hotel as they are all very kind, helpful and professional. Due to the flight delayed, I have to change my check in date and time and Jeff was able to let me check in earlier with an upgrade room. On my check out date, it was a heavy rain and the front desk was kindly offer me the support for transportation. In addition, the location of the hotel is great as it only takes 5 to 10 mins walking to subway station and Times square, which us excellent. All in all, I would highly recommend this hotel as it's really value for money with great services.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.