Best Hotels near Downton Abbey: The Exhibition, New York

The West Side YMCA is definitely a no frills place to stay, but the location is excellent. You're right next to Central Park and Columbus Circle. Times Square is an easy walk south. We stayed in 2 different rooms. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. It also had a small TV and fridge. We had a semi-private bathroom, which was down the hall. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. The bathrooms were kept clean and tidy. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. Again, this hotel is no frills. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. I'd recommend the West Side YMCA. If you're visiting NYC, you should be out doing stuff, not sitting around the room. It was everything we needed it to be.

This is a perfect location across from City Center and perfectly located to walk around the Broadway area; simply elegant for a fair price. I’ve stayed here before and look forward to coming again. This Isa perfect for a more extended stay - comfortable with a fridge & microwave.

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

It seems like a really comfortable place to stay for the price. It was so nice to see the night view of New York and be close to Times Square. Overall, the room was comfortable and nice.

The hotel is more like a hostel. Very small rooms small double bed or bunk beds because you will not fit two single beds in the room. Shower very good. No tea or coffee making facilities in the room. Yes tv. No breakfast included. You have to go to a nearby cafe to get a proper meal. You can get various coffee and tea bagels scones continental style breakfast in the bar area in the POD. For 4 nights accommodation only Thursday to Sunday cost app 1200.00 euro per room.

Hotel was amazing, the front desk workers and managers were very nice! They gave us wonderful advice and directions around the city! Hotel is located in a very convenient spot every is walking distance.

The hotel was nice. The front desk was very helpful. My only problem with Trip.com they don’t pay the hotel. This is the second time I used the website and it was an issue where the hotel charged my credit card for the night I stayed when I had already paid thru Trip.com. So I’m in the process of trying to get a refund. I will not be using Trip.com for future trips. I will book directly thru the hotel site. One more thing the hotel site was cheaper than Trip.com

The hotel is very old. The rooms are tiny. The view is ok but you cannot enjoy it because of very dirty Windows. The stuff is nice and helpful. Breakfasts are so so - not a lot of variety.

The room is a bit small, but the bathroom area is big enough. In a place like Manhattan where land is expensive, such an area is acceptable. But relative to such a high price, the comfort must still be discounted.

Had a brilliant experience here. For such an affordable stay the quality was excellent, the room was lovely, clean and cosy and the services offered were great - kitchen, lounge, computer/library area and laundry room. They also have activities like movie nights which is such a great bonus. The staff were extremely kind - especially Yari - who helped my friend and I when we missed our bus. We really felt taken care of. The location is also great and well connected with a subway station a few minutes away and it felt safe walking home at night. I couldn't believe we found this place and that it was as good as it seemed, especially for NYC! I would highly recommend staying here. Thank you so much to the staff who made our stay so enjoyable ❤