Best Hotels near Rainbow Shops, New Orleans

Breakfast is simple, there are fitness facilities but not open. Overall good, cost-effective

In terms of hardware, the facilities are good. I am a suite and the sofa, bed, and TV are relatively new. The hotel has free parking lot with lots of parking spaces. Breakfast is not bad, typical American breakfast. The waiter was kind and friendly. When I checked in, I saw that the hotel specially made a welcome slogan for me, indicating that the hotel treats its guests very carefully and has a great experience.

- Location: Easy to access - Gym room: Very limited types of machines - The room: Just a room. - As an Asian, I can say there’re some cultural differences between US hotels and Asian hotels. Americans might find the hotel great while Asians might not.

This was a stop over as our train stopped for the night in New Orleans and was to leave out in the morning. We arrived very late as our train had been delayed and staff was very helpful in getting us checked in. The room was quite comfortable. It had a refrigerator but no microwave which we would have greatly appreciated. We had to be up early to catch our train and we were unable to have a hot breakfast due to the lack of the microwave. Other than that, everything was fine. Hope to come back when we can stay longer.

Poor Rooms, Poor Service, Poor Experience To begin, we made reservations over 6 months in advance for our daughter's wedding in New Orleans. We contacted the hotel 2 weeks before our arrival date to request an early check in due to coming from out of town and needing to freshen up for the wedding rehearsal. We were told that it was unlikely we could get into our room before 4 pm due to the hotel being completely booked the night before and needing to get the rooms cleaned. I say this to note that when we checked into our room after 5 pm on the arrival date, the air conditioner in our suite did not work. One would think that if the suite were booked the night before, the facility would know the air conditioner was broken and would have arranged to have it fixed or move us to another suite. Alas, no, we were told there was no one to call to fix the AC and the suggestion was that we leave the balcony door open overnight (in warm, humid New Orleans?!). We asked to be moved. We were moved to a room from the suite. In the room, the television did not work. We were told that ”people don't come there to watch television”. We had a little time to kill between events and would have liked to watch tv. They said they did not have cable and usually have Roku devices hooked up to the tv, but that someone must have ”taken” the remote control and they did not have extras. We asked for our bill (we paid for the suite 6 months in advance) to be adjusted and that we be refunded the difference in price from the suite to the room. We are still waiting for the refund over 2 weeks later. What should have been a fun and relaxing time, was met with frustration and discomfort at every turn. Another member of our wedding party had rented an apartment unit and also did not have air conditioning. One would think that they would have checked the basics before we checked in. We definitely do not recommend this hotel!

I loved the experience. It was right around the corner from everything (Bourbon St. Canal St. etc). Highly recommended.