Loft 523

The shower did not have enough pressure so it was hard to feel clean/get soap out. Another friend's shower had too much power and sprayed hard in multiple crazy directions. The vanity mirror light did not work in most of the rooms our friends had but it did in ours. And the lighting in the rooms is very minimal so that mirror is necessary. The street was sometimes closed off due to construction so Lyft drivers were easily confused, but sometimes it wasn't. We woke up one morning at 8 am to the sound of a jack hammer right outside the window. It didn't stop that morning but the lady at the front desk did call and make sure it didn't happen again which we very much appreciated. When we checked in, there was a water station in the lobby. It broke and they did not set up another one, but said we would need to go to the main hotel to get water. There were a lot of negatives but the rooms themselves are very large and lofty (as the name suggests). It has a TON of potential but needs better service/management.

The front of the property is not clearly marked, key card access only, without 24/7 front desk service. The amenities are at the sister International House Hotel down and around the block. Lots of street noise, barely any curtains, managed with an eye mask and ear plugs. Very poor lighting in the rooms, weird shower set up. Would have rather stayed elsewhere for the cost.

Property indicates more amenities than was available; had to change rooms because of noisy pipes but staff was very amenable and friendly

Disappointing Stayed at Loft 523 on fourth floor No water pressure Only one if our two had the complimentary water No coffee maker to use the coffee pods provided Front desk service was at another hotel a half block away No artwork at all in 4a

Checked in and the toilet wouldnt stop flushing every few mins. Told the woman at the desk who said we could change rooms when we returned from our riverboat dinner. Had to walk over to International House where we told the man at the front desk what was going on and he moved us the room next door where the bed is right up against the bathroom wall! Needless to say we still heard the neverending flushing toilet. Went back and asked for an upgrade based on the issues and he said they had no other rooms. Funny, cause we looked online and there were several! Needless to say I went back and said I didn't wanna play room roulette anymore so to just give us a credit. He said he left a note and that it would be up to the manager in the morning. I hope they do something because this is BS!! Plus the room I booked online looks NOTHING like the room I was given - do NOT trust the pictures!! Then dropped bags in the new room only to return to an alarm like noise going on and off non-stop. Now moving to our third room!! OMG! This room has the coffee mugs but no coffee pot! Not to mention we had to walk a block to the International House which owns and manages the Loft 523 each time to try and get things resolved. I give up.