New Orleans Marriott Reviews

The Marriott Hotel on Canal St was such a convenient location for walking to the major tourist attractions…Bourbon Street, St. Louis Cathedral, the Ferries and paddlewheel boats. I enjoyed my stay and the hotel front desk and concierge service was so helpful to ensure that i knew how to get to my destinations. I would highly recommend this hotel.

I could not make it to the hotel because my flight was canceled and they lost the state over there

There was a used soap bar in the shower when we arrived. The bed was extremely hard and the pillows were very soft, it was not comfortable. When we arrived the room was warm and the water was hot. Part of the way through our first shower the water got cold and the heater quit working. The next day it got COLD outside and there was absolutely no hot water, got out of a cold shower and the air was blowing very cold. They did send someone up to fix the issues and we had hot water that evening. When we woke up in the morning the room was 79 degrees though the heater was set at 70. It was very hot. The shower was cold again and there was brown water leaking through the ceiling tiles above the shower. The location was convenient and the view of the river was really nice.

Old used soap left in shower, and mildew on the shower curtain

The hotel lobby is grand, but the room is older and slightly smaller than expected. Overall, the Marriott brand is a bit below expectations. The location is perfect, very close to the French quarter. If it's an event day, the soundproofing isn't perfect.

Excellent location, professional staff, and excellent service.

Amenities were not very complete. No toothbrush etc. Marriott in Japan has pajamas, but there was no service such as pajamas. You have to bring your own things. Only the location was great, so it was smooth to go anywhere. In that sense, I would like to stay again and recommend it.

Satisfied in every way

Room was on the fifth floor with a window cleaning machine hanging over the windows. To make it worst there were several bags of trash on the machine. Items were there for the entire stay.

Great location. A bit on the outskirts of the French quarter. A good 15 minute walk to French Market. Hotel was clean and modern.

Hotel was clean quiet and close to all the major sites of new orleans. Bourbon street and the french quarter.

I stay at this hotel every time I go to New Orleans. The rooms are clean and comfortable. The bar and pantry store are a great addition to the stay which offers several options for a bite to eat, a drink, or a quick snack. One this to note is that the windows are not sound proof so you will hear all of the fun shenanigans on Canal.St.

Everything was fine except for the commutation abilities with some of the front desk staff. Both checking in and checking out, the assistants had such heavy foreign accents that even after asking them to repeat several times we still didn’t understand what they were saying. And it was important stuff not like requesting extra towels for instance. So yeah, I could understand if we were in another country, but in the United States one should have a reasonable expectation that the assistant helping them can speak the language. It was a real hindrance dropping my rating from 5 stars to 3.

Nice lobby, proximity to French Quarter was convenient. Everything else about the hotel was a disappointment and certainly not 4-star as advertised.