Hotels near Bernard K. Passman Gallery in New Orleans

Excellent customer service provided by Sharnell Johnson - Front Desk Agent! She was extremely helpful to my husband and me. Although we are not new to New Orleans regarding visiting, but this was our first experience at the Blake Hotel. She helped us by providing excellent directions to each place we wanted to go. She also calmed my fear of elevators by giving great details on when the elevator was last serviced and the amount of usage on a daily basis. She also gave her personal experience of the elevator and made me feel comfortable enough to ride it alone. She greeted us each day that we were here with a smile and a warm greeting. We will definitely stay again at this hotel and we pray that Ms. Johnson will still be working at the hotel. The Blake Hotel needs to employ more Front Desk Agents with the same personality and knowledge that Ms. Johnson has. It would aid in the continued success of The Blake Hotel for Ms. Johnson to serve in management on how to treat guests. She is truly great and awesome! We will definitely be back!

Nice sea view room, great breakfast Everything is very good, cheaper than looking for a hotel when traveling by yourself

- Location: Easy to access - Gym room: Very limited types of machines - The room: Just a room. - As an Asian, I can say there’re some cultural differences between US hotels and Asian hotels. Americans might find the hotel great while Asians might not.

Hotel good location a block off of Canal St. and Bourbon street. Room with king bed was a little smaller than I thought but adequate. Very modern features in room and enjoyed the rain head shower very much. Checkin was easy and front staff person was friendly. Only did a 2 night stay.

Poor Rooms, Poor Service, Poor Experience To begin, we made reservations over 6 months in advance for our daughter's wedding in New Orleans. We contacted the hotel 2 weeks before our arrival date to request an early check in due to coming from out of town and needing to freshen up for the wedding rehearsal. We were told that it was unlikely we could get into our room before 4 pm due to the hotel being completely booked the night before and needing to get the rooms cleaned. I say this to note that when we checked into our room after 5 pm on the arrival date, the air conditioner in our suite did not work. One would think that if the suite were booked the night before, the facility would know the air conditioner was broken and would have arranged to have it fixed or move us to another suite. Alas, no, we were told there was no one to call to fix the AC and the suggestion was that we leave the balcony door open overnight (in warm, humid New Orleans?!). We asked to be moved. We were moved to a room from the suite. In the room, the television did not work. We were told that ”people don't come there to watch television”. We had a little time to kill between events and would have liked to watch tv. They said they did not have cable and usually have Roku devices hooked up to the tv, but that someone must have ”taken” the remote control and they did not have extras. We asked for our bill (we paid for the suite 6 months in advance) to be adjusted and that we be refunded the difference in price from the suite to the room. We are still waiting for the refund over 2 weeks later. What should have been a fun and relaxing time, was met with frustration and discomfort at every turn. Another member of our wedding party had rented an apartment unit and also did not have air conditioning. One would think that they would have checked the basics before we checked in. We definitely do not recommend this hotel!

We booked the hotel seeing that it had 4 stars, there was a pool and the amenities list said there was an oven and microwave for the room. I can tell you that when we got there we were definitely surprised and not in a good way. The pool was closed even though they put a sign on the door thanking people for staying 6 ft apart. I don’t understand how you can be 6 ft apart if you can’t even go into the pool area, let alone the pool itself. Another reason we were extremely unhappy was because we had brought frozen food expecting to be able to heat it up and there was no oven, nor a microwave in the room. For a 4 star hotel that is ridiculous! Additionally, the hotel was doing some COVID-19 relief programs which in retrospect is very nice of them due to the fact that New Orleans is a poor area, but they did not let us know about it when we booked the room and the outside the hotel was full of homeless people and others just sitting around smoking and drinking by both doors outside and roaming throughout the lobby. My husband and I were very displeased and even though the hotel was giving them food and water, they created a place where anyone could have definitely caught the virus if they aren’t careful enough or if anyone walking in had it. If we ever go back to New Orleans, we will not be staying there.

I stayed at the hotel with my 3 y.o. son. The room with the kitchenette and two queen beds was bright, well designed and very comfortable. Location of the hotel is great - within a few mins walk to French Quarter and the river, close to plenty of restaurants and just 20 m to the Street Car stop. As with many Marriott properties lately, the hotel didn't have ANY bottled water available for their guests; there was no breakfast or room cleaning services. It was all suspended due to COVID however, no one in the hotel, including staff, wore masks or took any COVID precautions.

I booked this hotel 2 months ago through hotels.com. I selected the ”pay at hotel” option. We show up and they do not have our reservation or any available rooms. Unfortunately, the card I used to reserve the room was compromised and had to be canceled. I forgot that this card was used to reserve the room, and never followed-up. Nevertheless, I would think that since I only reserved the room and would still pay at the hotel, the hotel would hold on to my reservation, or maybe contact us before canceling the reservation. This was a huge inconvenience, and ended up roaming the streets in desperate need of a place to stay late at night.

Clean and bright, on the Mississippi River, very close to attractions. Of course the best is Drago’s on the first floor.

Much better than expected. The location is actually very good, very close to the French Quarter, breakfast is very good. The front desk actually let me stay at the breakfast hotel and invited me to breakfast. A unique city in New Orleans is worth coming back!