Muthu Clumber Park Hotel and Spa

Lovely hotel, staff so friendly happy & helpful. Spa such a nice little extra. We loved our stay here and will definitely stay here again.

The whole stay was great, I needed somewhere to stay while work was being carried out on my house. The rooms are spacious and have bathtubs, there was a big desk for me to work at and the internet connection was perfect, I had multiple video conferences and it never dropped once. Housekeeping were kind enough to check if I needed anything everyday, and reception staff were super friendly. Right next to a massive national trust property had some beautiful autumn walks However there is absolutely no phone signal (Vodafone)obviously nothing to do with the hotel it’s just extra info about the area!

Very friendly staff Lovely clean hotel

Great location as it’s so close to the park with lots of potential to be great hotel. However, the decor is awful, food and service terrible and there’s definitely a lack of general cleanliness. In need of a refurb and new staff.

The hotel staff was so polite and helpful, the hotel room was spotless, the room was very spacious and perfect temperature. The bed was amazingly comfortable! It catered for all of our needs especially with a fan because myself has troubles sleeping without one. The hotel was in the perfect location and easy to access on route to next location. The Wi-Fi was a little disappointing with myself needing to check work emails and service but nothing that caused to much hassle on our stay at the hotel Will definitely be booking the hotel again Overall stay was spectacular

Very nice friendly hotel

Great.

I went to stay at the hotel on the 5th September 2024 due to having a leak at my flat and the repair works was unable to be started until the 9th, I was told to pack what I could and get out and left my bank card behind in the rush, so was unable to preauthorise my card the day off arrival, but did it the second day as my support brought it to me. On checking in, I felt judged by the staff as I clearly arrived unprepared and anxious, I also have mental health issues and support in the community, making my situation worse, they clearly didn't like the fact I wasn't able to place a card on account immediately. On Saturday I was spoken to rudely by the manager of the restaurant, as I ordered a coke that wasn't included in the room rate booking, and was asked in front of other paying customers are you sure you can pay for this, embarrassing me further and making me feel really uncomfortable. On Sunday the rudeness escalated and I was spoken to rudely by the waitress doing the breakfast, oh your here again, and then again by the waitress at dinner time. On Monday the waitress was sarcastic to me during breakfast, and made me feel a burden, and when I found out they tried to take the money out of my account earlier then agreed, I had enough and had to leave the immediately, which incurred additional costs for a taxi as I had a lift booked at 11am When I went to checkout they was no thank you for your stay, just I think you've already paid, yes you have, do you want a receipt and then she walked off. As soon as any hotel finds out my room is paid for in advance, by a housing association, i am automatically treated like homeless scum, I won't be staying again, if you asked me I would have explained the situation, but instead you judged me unfairly and treated me unfairly. On a positive I enjoyed the food, the room was clean, even though it was dark and cold, just watch the hidden extras.

An excellent base for a retreat ! The food , the venue and all the staff were amazing we will definitely be back . Easy to get to, just off the A 1, with lots of parking and lovely views across to Clumber park. The rooms are spacious , comfortable beds and with complimentary teas ,coffees and biscuits . The breakfast was amazing too .