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The hotel staff was so polite and helpful, the hotel room was spotless, the room was very spacious and perfect temperature. The bed was amazingly comfortable! It catered for all of our needs especially with a fan because myself has troubles sleeping without one. The hotel was in the perfect location and easy to access on route to next location. The Wi-Fi was a little disappointing with myself needing to check work emails and service but nothing that caused to much hassle on our stay at the hotel Will definitely be booking the hotel again Overall stay was spectacular

We stayed two nights at The Elms, had dinner at the hotel the first night, and ate out the second night. Starting on a positive, the food in the restaurant was perfect. Delicious and served hot. Unfortunately, I can't be as positive about the accommodation. We were in the stable block, on the first floor. I have never heard such noisy stairs and corridors to access the room. Then again in the room, which to be fair, although small, was comfortable - but the floorboards were the noisiest I've ever experienced. This is really an issue, and needs to be sorted. I feel sorry for anyone in the room below us, having to listen to that racket every time we moved around the room. We were disturbed by other guests arriving quite late - not because they were be loud, but because of the noise of them walking up the stairs and along the corridor to their room. We stayed when the weather was very hot, and although the room did provide a fan, which was thoughtful, it was a small desk fan, and completely inadequate for the room. The plug in the bathroom sink had lost its rubber seal, so you couldn't have a wash/shave with a bowlful of water. The pillows were lumpy, and very uncomfortable to sleep on. The Elms is a nice hotel, and the staff were very pleasant. But I would not be able to recommend anyone staying there, at least until the maintenance issues are dealt with.