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The Hotel Nelson
4.3/5113 Reviews

The Hotel Nelson

Nelson South|0.91km from The Broads
We booked a family room with 3 bedrooms for 3 couples and 2 kids. The kitchen was quite small for a 3 bedroom family room and one of the rooms was quite small - not even enough space to open suitcases. It was cold and we found that the smallest room’s electric blanket wasn’t plugged in. To top it off there wasn’t a power outlet in the room either. Went to call reception but the phone wasn’t connected to the phone point either. Had to move the furniture to connect the phone and reception staff said the house keeping staff will look into it. I told them no one can add a power point in the room now and they said we can give you an extension cord and try and find an extra heater!!! We were traveling with parents and little kids - extension cord wasn’t an ideal solution. Went up to the reception and at one point the receptionist (who was in training) said she can give us our money back and we can leave. Where were we going to go at night with the whole family??? Eventually to resolve the issue they offered us 3 separate rooms upstairs, at least they had working heating. Next morning while trying to heat up some food, we found the microwave in one of the rooms wasn’t plugged in and there was no outlet for it either!!! Hopefully the hotel invests in making sure their appliances work and have outlets to plug them in. And provide better training to staff so they don’t put the responsibility/shift the blame on each other (reception putting it on house keeping and vice versa).

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Top rated hotels in Nelson

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Tides Hotel
4.3/5101 Reviews
Great location ,very clean and tastefully fitted very friendly and professional staff, also nice to see is a big tv screen very rarely seen at other places we stayed Especially watching a live game of rugby( all blacks beating the boks) Very comfortable beds great linen and pillows we stayed in a twin poolside room with spabath and 2 double beds Highly recommended and at a great rate We looking forward staying here again
Nikau Apartments
4/51 Reviews
Good facilities, convenient parking, warm reception staff
Century Park
4.7/555 Reviews
Cathedral Hill
Absolutely LOVED the presidential suit I booked for 2 adults and 3 children. So clean, beds were comfortable, facilities were perfect for a young family. Our hosts Ric and Tina were absolutely amazing and went over and above to service us. They offered beach towels for outings, washing and drying services and daily cleans. Can't recommend this place enough! 20/10!
Delorenzo Studio Apartments
4.6/5103 Reviews
Hotel location is convenient, walk to the main street of the city 7-8 minutes. The kitchen and bathroom facilities are complete, and the separate kitchen is suitable for those who like to cook their own meals. If you bring a child, you will have to pay for the child. Filling out the child information when booking a room automatically calculates the room rate and automatically assigns the appropriate room. If you temporarily increase your child's stay, you will need to add a child's room rate. This is a motel with plenty of parking.
Rutherford Hotel Nelson - A Heritage Hotel
4.2/542 Reviews
Cathedral Hill
Great location, Staff were lovely, place was dated but tidy. Dinner Restaurant is still closed due to covid. The main reason for the down review is I had booked with a voucher for the first night that included breakfast. I asked for 2 more nights and expected breakfast. When I checked in, I validated it was but when we checked out was told not the case so we paid $69 (2 pax) per day for an avg breakfast that had we known we would have gone elsewhere and paid less. Mgr on duty would not budge or even apologise. Disappointed as I would have rated much higher
Nelson City Top 10 Holiday Park
4.1/560 Reviews
Having a particular standard across each park lets us book with confidence, knowing what we will be getting. The pictures or all angles of the room are very helpful and listing everything included in the room helped immensely. The park was very clean and tidy and the staff were super friendly and helpful.

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