Hotels Near Pingo Salvaje in Natales

We thoroughly enjoyed staying at this hotel. We stayed here at the end of our trips to Torres Del Paine and El Chalten. We love the location directly across from the water. It is about 3 minutes drive from the downtown area. Views from the hotel view is amazing. We ate dinner at the Hotel restaurant, very nice food and wine with a great value. Staffs were very friendly and helpful. Will definitely stay here again.

Really in town, next to the boulevard. On the out side it looks like a big box but in side it looks lovely. Nice decorated. Good breakfast. They have free bikes. Really large rain shower. The room is not large but sufficient for a few days. Very nice staff.

The location of the hotel is so good. You can see the snow-capped mountains, fjords and sunset at a glance while sitting in the room or restaurant. The hotel service is first-class, clean and tidy, the breakfast is rich, and boiled water is provided. There is a dedicated free parking lot. The best experience is: you can take a walk on the beach at any time🚶

We stayed four nights and we were still wishing we could stay longer when we checked out. This place is gorgeous. The rooms, the bar/lounge, breakfast area and even the entry area are all exquisite. Rooms are huge. Our second floor room had a sunny large window seat perfect for relaxing with a book and/or drink. Breakfast included eggs (the omelette!!), yogurt, cheese, meat, fruit, and more. Every staff member was courteous and professional. We were treated so well through our stay! We had had difficulty finding a way to do the Fauna Trek but (special thanks here) Scarlett found us a guide who drove us and accompanied us (hike can only be done with a guide) for a very reasonable price. We recommend you stay at the hotel and include this hike. Then, spend a relaxing evening in the lounge! Finally, we enjoyed hearing about how Erkka and David brought this place to life. It’s an amazing story. Treat yourself to this place!

The hostel itself was an absolute delight, beautifully designed and spotless! Breakfast was included and very pleasant. However, this experience was soured by its owner, a very unpleasant and cold host who was very rude to us during our stay. On our arrival, we inquired into the available tours, when given the choice between a full day bus tour or a trekking excursion, we chose the latter and paid. Instead of walking through the equidiste National park on our ONLY available day, we found ourselves spending some of our remaining budget sitting in a van, motion sick, with 50 year olds taking pictures of the national park through the window, all day. Understanding that this was an innocent mistake, we mentioned that there had been a mix up with the booking with the hostel owner but it soon turned hostile. She became immediately defensive, blamed it on our communication, that we booked on too late in the evening (5pm) and that it’s unusual to find space anyway, that we were incredibly rude to question her intelligence and her experience, and finally to shut up because she’d heard enough. We’re three young girls who have never encountered a problem with a host like this, and sadly ruined our experience in Puerto Natales, especially since we didn’t got to hike Torres del Paine as a result.

I am very grateful to the owners of Hostal Galvarino for saving me from sleeping on the street! I hadn't booked to stay in this hostal, but I arrived from Torres del Paine on the late bus into Puerto Natales at 11pm. I had booked to stay next door, but even though I had advised of my late arrival the place was in darkness and no one was there to let me in. The light was on in Hostal Galvarino and so I went in and luckily they had one room left. The room was a small single, only enough space for a single bed, but it was clean and comfortable. The bathroom was downstairs, but again it was very clean. The room was the equivalent £20 for the night, so it was good value. The main reason for my excellent rating was the fact that had it not been for the lovely owners I would have been wandering the streets of Puerto Natales after 11pm looking for a bed for the night. For this reason alone I would stay again. The room I had was small, but it was clean, comfortable and reasonably priced, perfectly adequate for a short stay.

I have to start off by saying that we still had an amazing experience overall but I definitely have a few things to suggest from our experience. My husband and I stayed here for our honeymoon namely because we were really looking for a hotel with a spa and Rio Serrano was one of the only larger hotels that had that experience in Torres del Paine. We were coming from Punta arenas so it was a pretty far drive, about four hours. When I booked through Expedia I initially got in contact with their reservation team because I wanted to ensure we could book the right room with the correct view, the spa treatments, and any excursions since I know things are in demand in that area. The representative was very helpful and nice and she answered all of my questions which was greatly appreciated since we were trying to book in Chile without being able to call etc. A few days before our arrival at the hotel I was charged for a few things on my card we had a couple confusion‘s because of the back-and-forth via email which they resolved for me quickly and were super helpful! However I was a little disappointed because I had clarified what room view we wanted via email and then when we arrived I found out that that room was never booked and we ended up looking at the back of the hotel which is in a beautiful area but it’s just a bummer to not get that beautiful view. I also had started the conversation by telling the reservation agent that it was for a honeymoon and not to expect too much but when you pay for an all inclusive package you kind of expect at least a like happy honeymoon or some thing in your room when you arrive as this is common experience I’ve had from other hotels far less expensive. Transport was also extremely pricey for all locations which I understand because it’s remote but our transport from Punta arenas to the hotel with the hotels transport was nearly US$400. Which was more than a plane ticket from Santiago all the way to Punta arenas. Like I said we also booked the all inclusive package which was great because we made sure to get our use out of it, but we felt that our room was not up to par for the cost of the package per night at nearly US$700. The room had no artwork on the walls the bathroom was subpar and just the quality of the room while clean, was just nothing extravagant for that price. A little more fluff would go a long way, especially for the rooms that have the most boring view in the hotel. They also have no TVs in the rooms which is not a huge deal since most people are not going there to watch TV, but when it’s rainy and there’s not really anything else to do other than go to the spa or pool it would be nice to have a TV in your room. We booked two excursions both the Base Torres and the glacier boat tour both were amazing and our tour guides were stellar for our hiking excursion. we have nothing but amazing things to say about that entire experience! My hot recommendations are to ensure you book the room with t