Find the Cheap Natales Hotels

I would have given 3.5 stars but that's unavailable. Starting with the good: The hotel property is beautiful and unusual. Very historic and the architects made great use of the existing buildings. The excursions were great - albeit very weather dependent and , because they would not let us book anything until we got there, we missed the very one activity we wanted to do because of weather on the days after we got there. (Had they let us book in advance, we could have arranged to arrive on time on our first day). Instead, they charge you for a full day at the all-inclusive price and then leave you to find something to do in town. The guides were delightful, interesting and friendly - consistent with all our other guides elsewhere in Chile. And we loved the excursions we did (particularly the Baguales hike). The negatives: They knew we were arriving at 9:30 am yet failed to take that into consideration in terms of arranging the cleaning of our room and making it available. We saw no one else check in that early or for the next few hours - yet they stuck to a 3 pm check-in (they let us in at 2:50 pm). (We know they knew because our travel agent told them in a three way email and I also emailed about an effort to book an excursion for that morning). Thus, we were on our own with no morning activity that we paid for. The food is mediocre and the same menu all week. The service in the restaurant is also mediocre. One evening my husband and I arrived in the restaurant and ordered cocktails before dinner. After 20 minutes of not being served, I went to the bar and noticed that there were no bartenders. We asked the server and she simply had no idea. The same thing happened with a coffee order the first morning we arrived (sans room). As mentioned in another review of mine, one of the hotels we stayed at packed us a boxed lunch when we left for a midday flight. Not only does the Singular not do that but after we checked out - our flight was delayed 4 1/2 hours. so we took a taxi back to the Singular and asked to store our luggage while we had lunch. The front desk and the restaurant host each told us we could eat there on our dime - even though we just checked out after paying a high all-inclusive rate for three days. That might be reasonable - but it is not 5-star service, particularly given the price.

Built in 2007, this is an architectural marvel. The interior design is fabulous and funky. Still, it has downsides: 1) Wi-Fi is only available in the common areas, and the pool doesn't have Wi-Fi either. They say they want guests to disconnect and get ”in tune with nature.” That's fine for a yoga retreat or a cheap hotel. They shouldn't impose digital detox values on international clients who must communicate with their loved ones (or business associates). I wonder if they're trying to save money. 2) Many guests must traverse a long corridor open to the cold air to access the main building. And everyone has to go outside to access the pool. If they add Wi-Fi to all the rooms, you'll get a 5-star experience.

Breathtakingly Gorgeous, At the first I was arrived at parking lot, I thought I am making the wrong booking. But when I entered, it's relief looks very nice living room, and then when approach to the simple lobby, wow, the reception is very friendly and very helpful. She walk with us to the room, and wowww, the view is spectacular. We book for 2 night here, I am a bit regret, why not just stay for 4 night here ?? The location is a bit far from the city, but it's wort it, I will love to come back if I visit Punta Arenas again The Design of the room is amazingly gorgeous, full of arts, same as at the living room, there is a museums too Strongly recommend all type of traveler to stay here, it a MUST

La localización es hacia las afueras de Puerto Natales, ya en camino a Torres del Payne. Su dueños Carlos y Cristina son quienes lo reciben a uno y lo hacen sentirse a uno cómo en casa. La casa cómo tal es hermosa, muy bien conservada y muy bien remodelada, calefacción y espacios muy agradables. Las fotos son fidedignas. La habitación es agradable, acogedora y confortable. Con una cama que tenía vista a las Torres. El baño limpio y también con calefacción. El desayuno delicioso. Definitivamente espero volver a Puerto Natales y volver a hospedarme con ellos.

Most reviews praise the staff!! I couldn’t agree with those more!! The five stars are for the amazing and genuinely kind staff!! Yanina, Ignacio and the tall young man whose name I did not get were so sweet and helpful!! The chef whose name I also did not get is fantastic! He works from 6am to 10:30pm daily all by himself!! Wow!! My daughter and I were there for five nights and had dinner there a couple nights. The dishes were excellently prepared, delicious and very reasonably priced. The breakfast buffet is also very good!! I asked for a boiled egg once and the next day a boiled egg was waiting for me! Very thoughtful chef (and Yanina who also remembered). Yes the rooms definitely need some TLC and updating but our room was very clean. And the public areas are beautiful, spacious and also very clean. The views are so wonderful. We have the water and mountain views from our room. The fancy hotel next door the Singular Patagonia has the same views but they charge $2000+/night. The distance to town is not an issue for us. In fact I think HD is much better positioned than the in-town hotels are, away from the noise and tourists of the town yet it’s not that far from town. I walked into town three times. It’s about an hour-long leisurely paced walk along the beautiful lake. It’s also easy to call a cab or uber for around US$4-5. Another plus for the location of HD is that the hotel is closer to Torres del Paine than the town is. The hiking and other tours we took always picked us up last and dropped us off first which means we spent a lot less time on the bus than others did!! Also the hotel is a 4-min walk to Puerto Bories which is a plus if you’re taking any boat rides from there. Overall a wonderful experience.