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Fantastic hotel, lovely breakfast and very kind staff. Pros: eco & power-saving, air con in rooms, beds extremely comfortable, delicious breakfast with plenty of choice, rooms always clean and tidy, reasonable location not too far from centre Cons: very poor tap design, bathroom a little tired and could do with an upgrade, room wasn’t quite ready on time, would prefer breakfast to be a buffet & just help yourself, a smart TV would be beneficial for tourists to access Netflix etc. couldn’t find the wellness centre The cons however didn’t impact our stay enough to mark it down at all. 5 out of 5

Very nice hotel located along the water. Balconies face the waterfront with a couple chairs and a table on each balcony. Large, well-appointed rooms. Huge breakfast buffet with waitstaff available to get specialty coffee drinks made to order. Large hotel that often has conferences, so reception area can be very busy. Reception staff not very friendly, but breakfast staff were very helpful. Easy walk to restaurants.

Very good, the location is by the sea, I can see the sea in the morning, I can see the sea, the scenery is very good, I can see the volcano, the hotel service is very good, I will choose this next time I go to Naples.

Very very recommended hotel, maybe the price is very good in winter, it is worth staying in summer, the sea view is invincible, the ice cream in the hotel roof restaurant is delicious, and it is very good.

We stayed at the hotel for four days in early July. This resulted in us leaving with the best impressions. There was a lot of politeness and friendliness among the staff. The room was exactly what we wanted and very clean. Our maids cleaned and tidied it every day. Clean towels were provided and bathroom accessories were promptly replaced. The breakfast was plentiful and varied. Location was perfect!!! We highly recommend it. We will definitely stay at this hotel again if we visit Naples again. Sophia and Sotiria from Greece

This was my most expensive booking while in Naples for a short holiday. There were some really good aspects to the hotel offering - a very central location next to Garibaldi and a really nice rooftop sundeck pool and bar (although I’m not entirely clear why the sides of the sundeck have been camouflaged with fake foilage, completely blocking out the view across the city). However, my room was really disappointing for the price. While large, and clean, with big traditional balcony windows looking over the street, there were problems throughout the space which demonstrated a lack of attention and care. The toilet flush was broken, with the short flush not working and the main flush jamming so you had to push it several times to shut off the flow. The settee was filthy and needed a good clean. The walls were scuffed and dirty. There were no instructions for the air con. And all the lights bar one in the ceiling were broken. There were slippers but no dressing gown. There was no soap in the bathroom to allow you to wash your hands properly Moreover, the large space was just really under designed. It felt bare and quite soulless, when with some thought it could have been turned into a really lovely space, perhaps with a coffee table to allow one to make meaningful use of the settee etc. generally I was just disappointed given the price and star rating. What is worse, when I explained the issues to the receptionist at the end of my stay he just stared blankly at me and then asked me for the city tax, and in the end I felt forced uncomfortably to ask him explicitly if he had an apology and some kind of explanation for me regarding the issues I had identified. This kind of anti-customer service is entirely unacceptable for any hotel, and it really summarises the underlying problems with this place - claiming to be a luxury hotel when it really isn’t, sadly. Oh, and breakfast fine but not outstanding. Too much cheap processed food (ie cake and dry biscuits) and not enough hot food and healthy options like fresh fruit.

Our second time of staying at this hotel. Some language difficulties otherwise service was great. Staffs are friendly and helpful. Breakfast was very good. Hotel is right on centre of town with easy access to everything. Will certainly seek to stay there when next we visit Naples.

We loved our stay, the staff were lovely and the view from the bar upstairs is gorgeous . The area is very nice and it’s walkable to different cafes and restaurants in the Chiaia area. Marco the concierge was a great help and recommended a lovely restaurant and bar toe eat. We would definitely come back to Grand Parker’s hotel

I stayed at this hotel for four days, explaining the strength and asking for praise. 1. Strongly recommend a friend who is driving by car. If you are simply a friend who stays in a sea view room, please think twice. The reason is stated later. 2. Not a self-driving friend, please look here. The hotel is located on the mountainside. From the map, it is located near the station Mergellina. After the train station comes out, it is about 500 meters to the sea. There is a slope train to take a ride to the s.antonio station (should call this name, check it yourself) Next), if I don't understand this, please open your google map, you can't get it. After arriving at the station, you need to take a mountain road to get to the hotel. 3. However, I personally went up and down the mountain for two days. Why, because I was in Easter during this time in Naples, the slope station was closed! Fall! Now! That's right, shut it up! So in this case, in addition to walking, it is played. The starting fee is 3.5 Euros, and the thief is fast, and the friends who are not bad money should be directly taxi. 4. Staying at this hotel, if you still can't decide on the sea view room, I really don't understand it. As the hotel is halfway up the mountain, there is no choice of entertainment activities. If you want to find a convenience store, you can only find the van. There is a year-round business on the viewing platform, which is very expensive. 5. The hotel front desk is quite professional and has a good service attitude. Write so much for the time being, and think about what to add later. In short, it is still 9.5 points overall, but if it is not for the sea, if it is not self-driving, it is not recommended to stay at this hotel.

Poor hygiene, a few hairs on the bed, poorly laid sheets, poor facilities, no separate shower room in the bathroom to stand in the bathtub to rain, the hotel has a long history, but personally feel it is not worth the price. not bad. Passed by and stayed only one night. Egg Castle was closed that morning.